Compare CA Technologies vs Zix | IT Central Station

CA Technologies Based on 1061 reviews.	Zix
Overview
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.	Information Not Available
Sample Customers
CA DataMinder [EOL]: Datotel, Logicalis, RagingWire, Sicredi	ZixProtect: Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank ZixEncrypt: Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Popular Solutions
CA Agile Central 99 reviews CA PPM 92 reviews CA APM 74 reviews
Top Comparisons
Symantec Data Loss Prevention vs. CA DataMinder [EOL] Compared 61% of the time.	Proofpoint Email Protection vs. ZixProtect Compared 100% of the time. ZixMail vs. ZixEncrypt Compared 100% of the time.
Top Industries
Financial Services Firm 28% Comms Service Provider 10% Manufacturing Company 8% Marketing Services Firm 7%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sherri Banuelos
IT Manager at Experian
Valuable Features: One of Endevor's most valuable features is the ability to have your source in a repository that...
Read full review of CA Endevor Software Change Manager »
Pete-Williams
Senior Software Engineer at a retailer
Improvements to My Organization: The multitude of end-points that we can connect to, whether it is an...
Read full review of CA Identity Manager (CA IAM) »
SystemEncf7a
System Engineer at a financial services firm
Valuable Features: Some of the most valuable features of CA Release Automation are definitely the shared...
Read full review of CA Release Automation »
SrMonitoringAdmin061
Senior Monitoring Administrator at a tech services company
Valuable Features: The main feature for us is its flexibility with their message bus and their API to make it do...
Read full review of CA Unified Infrastructure Management »
Anbrey Law Buong Shyuan
Netrwork Architect at a manufacturing company
Valuable Features: CA Application Delivery Analysis (ADA) When it comes to application and client slowness, this...
Read full review of CA NetQoS Performance Center »

Review 1 of 5

No Data Available

Customer Service

Tim Grittini
Senior Security Analyst at a financial services firm
Sometimes technical support is slow to respond, and that’s typical. Normally, the first response is, "send us your...
Read full review of CA SSO »
Bill Eastwood
Applications Analyst at a healthcare company
CA technical support is outstanding. They are very responsive and always have an answer.
Read full review of CA Service Desk Manager »
Christian Villamizar Lamus
Experts in Integration Models at a consultancy
Support through the forum is very good and efficient for partners.
Read full review of CA API Management »
Ravi Suvvari
Performance and Fault-tolerance Architect
Customer Service: 4 stars out of 5 Technical Support: 3.5 stars out of 5
Read full review of CA APM »
Manpreet Singh
Automation QA Specialist at a retailer
Customer Service: Excellent. Technical Support: Good.
Read full review of CA Service Virtualization »
Reginaldo Ribeiro Tostes
Solution Architect
We have a lot of experience with this type of software and manage on our own. We haven't needed to use technical...
Read full review of CA Service Desk Manager »
Moisés Littig Margotto
IT Infrastructure Services at a mining and metals company
We have a very old and very big legacy system to control. Technical support has been able to help us with hit.
Read full review of CA Advanced Authentication »
Wesley-Miller
AVP Quality Assurance at GM Financial
We were very pleased with the technical support.
Read full review of CA Test Data Manager »
Damian Pecnik
IT Engineer at Qualcomm
In the past, I'd say our quality of technical support was probably pretty low. In a lot of cases, it seemed like we...
Read full review of CA SSO »
Fernando Carassai
Middleware Engineer at a energy/utilities company
We use technical support for issues and installations and they always help us. The biggest issues took a few weeks.
Read full review of CA Identity Manager (CA IAM) »
Arshad Ameer
Platform Development Manager at a financial services firm
For any product enhancements or any challenges/issues experienced, we have used the technical support. It is good and...
Read full review of CA Release Automation »
SystemsA7501
Systems Analyst at a tech services company
We have used technical support in the last three months. They are good. If we have problems, we can get an answer in...
Read full review of Automic Workload Automation »
SiteMindc700
Site Minder Admin at a construction company
Good support. We work with CA technicians frequently, engineers very frequently. They're very helpful. Whenever we go...
Read full review of CA SSO »
InfoSecEng628
Information Security Engineer at a financial services firm
Technical support is good, and they're great once they agree there’s a problem.
Read full review of CA Cleanup »
Workload626f
Workload Automation Scheduler at a financial services firm
Tech support is excellent, especially if you have a problem that gets bumped to level-two people. The level-two...
Read full review of CA Workload Automation »
David Lopez
IT Supporting Engineer at Uns energy corp
Technical support is good, when they get back to you. I usually have to use Google, though. Not because they don't...
Read full review of CA Client Automation »
Anonymous User
Developer at a financial services firm
We don't have too much contact with the support team, which is a good sign. In the few instances we did contact them,...
Read full review of CA Process Automation »
Anonymous User
Assistant Manager at a financial services firm
It depends but definitely the L2 support onwards know their stuff.
Read full review of CA Unified Infrastructure Management »
ITSystem280e
IT System Analyst Senior at a financial services firm
Customer service with CA 7 has been very good. They've helped us through several upgrades, with tickets around those....
Read full review of CA Workload Automation »
Ferhana Siraj
Integration And Development at a energy/utilities company
I would give the technical support a 10 out of 10. CA has excellent technical support.
Read full review of CA APM »
Ratnesh Shrinet
CA PPM Architect / Project Manager at a financial services firm
Okay, but not that great. Over the years the support level keeps on dropping.
Read full review of CA PPM »
PgmAnalyst953
Programmer Analyst at a financial services firm
Technical support has been very helpful. But the community of users has been particularly helful. Someone even helped...
Read full review of CA SYSVIEW »
Hesham ElSheikha
Workload Automation Expert at a pharma/biotech company
Technical support is very good.
Read full review of Automic Workload Automation »
Dan Hobbs
Managed Services Operational Engineer- Automation
Customer Service: 10/10. Technical Support: 5/10.
Read full review of CA Unified Infrastructure Management »
CitrixWi9705
Citrix / Windows Administrator/PM at a government
Few people I've dealt with know the product well. They are not very helpful. Some technical support team members...
Read full review of CA Privileged Access Manager »
SrAnalyst404
Senior Analyst at a tech services company
Good tech support. Like every tech support, you can get new techies, and there are veterans, but I don’t have any...
Read full review of CA Unified Infrastructure Management »
SeniorPrf605
Senior Project Manager at a hospitality company
We have tried to identify the bugs we have, but so far technical support hasn't been able to solve the issue with the...
Read full review of CA PPM »
Anonymous User
Senior Test Analyst at a local government
The customer support for LISA is average with the associates not being reachable all the time. Also, there were no...
Read full review of CA Service Virtualization »
SystemsE0ad0
Systems Engineer at a retailer
To be honest, I have had to come up with the majority of the fixes to my issues, and the times that I couldn’t were...
Read full review of Automic Workload Automation »
Itinfra061891
IT Infrastructure Manager at a tech services company
I would give technical support a 2.5/5. I'm not sure if this is a problem with my local support or CA support, but...
Read full review of CA Privileged Access Manager »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.