Compare CA Technologies vs Zix | IT Central Station

CA Technologies Based on 1578 reviews.	Zix
Overview
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.	Information Not Available
Sample Customers
CA DataMinder [EOL]: Datotel, Logicalis, RagingWire, Sicredi	ZixProtect: Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank ZixEncrypt: Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Popular Solutions
CA Agile Central 92 reviews CA PPM 85 reviews CA APM 72 reviews
Top Comparisons
Symantec Data Loss Prevention vs. CA DataMinder [EOL] Compared 61% of the time.	ZixMail vs. ZixEncrypt Compared 86% of the time. Proofpoint Email Protection vs. ZixProtect Compared 87% of the time.
Top Industries
Financial Services Firm 27% Comms Service Provider 10% Manufacturing Company 8% Marketing Services Firm 7%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

PauloVieira
Capacity Planning Consultant in RSS COMPUTERS at a financial services firm
What is our primary use case?: Systematically monitor all CICS transactions and, eventually, batch jobs. We need...
Read full review of CA Mainframe Application Tuner »
Anonymous User
Technology Architect at a tech company
What is most valuable?: The most valuable features are the integration and probably the presentation layer. •...
Read full review of CA Service Operations Insight »
Anonymous User
Senior Technology Officer at BMO Financial
What is our primary use case?: It is a first line of defense for application performance monitoring and management...
Read full review of CA APM »
Ahmet Sahin
Banking Application Development Manager
What is our primary use case?: We are using CA Gen on the client side and the mainframe side. On the client side...
Read full review of CA Gen »
Anonymous User
Annalyst Programmer at a energy/utilities company
What is most valuable?: The most valuable feature of this product is the enterprise-based security and the...
Read full review of CA Directory »

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Customer Service

Joseph Tran
Engineering at a comms service provider
I have never had to use technical support.
Read full review of CA Agile Central »
Matt Weir
Enterprise Agile Coach at a tech consulting company
Technical support is excellent; however, some of our users find it a little confusing as to how to submit a case/help...
Read full review of CA Agile Central »
MarcoAlves
Digital fraud strategy manager at a financial services firm
Of the third-party providers that I have worked with, the technical support of this solution is up there with the...
Read full review of CA Payment Security Suite »
Steve Rundle
Lead Consultant at BT
Technical support was excellent.
Read full review of CA IDMS »
Suzan Liu
Principal Engineer - IT Quality and Release at a transportation company
Technical support is good. Their consulting service is fair since they do not have many SMEs for CDD. But technical...
Read full review of CA Continuous Delivery Director »
Carlos Andrés Arias Ochoa
Infrastructure and Support Analyst at Suramericana
Customer Service: Above average. We always get answer in less than 15 minutes, and the personnel are very kind as...
Read full review of CA APM »
Rishabh Mittal
Senior Software Engineer
The technical support is good. I would give it a 8/10 rating.
Read full review of CA Service Virtualization »
Zachary Moore
Program Management Coordinator & Quality Specialist at a manufacturing company
I haven't used it internally as our in-house IT team deals with them.
Read full review of CA PPM »
Anonymous User
Senior Technology Manager at a tech services company
They're very responsive. The call you back. They actually bother you if you're not as attentive as you should be, so...
Read full review of CA PPM »
Anonymous User
Senior Systems Engineer
Currently we're on version 3.2; we had some issues while upgrading to 3.2, but we received very good support from CA...
Read full review of CA Performance Management »
Anonymous User
Specialist
Our current version is not within the scope of technical support.
Read full review of CA Service Desk Manager »
Dave Newman
Assistant Programmer at a financial services firm
I've used technical support, but not for this product, only for the products that I support. But, in general, my...
Read full review of CA Service Desk Manager »
Anonymous User
Manager Application Developer at a comms service provider
I have not used tech support. We have an application administrator and he handles all that.
Read full review of CA Agile Central »
Anonymous User
Senior Manager, Cards Value Added Solutions at a financial services firm
The majority of my interactions were when we were first on board with CA, those interactions there as there should...
Read full review of CA Payment Security Suite »
Maurice Shorrosh
Technology Director at a financial services firm
We are not very happy with the support, I am sorry to say. The reason is mostly because we stayed on an older version...
Read full review of CA SSO »
InfoSecEng628
Information Security Engineer at a financial services firm
Technical support is excellent.
Read full review of CA Top Secret »
Anonymous User
Security Analyst
I love their support. The support is great. They are number one. Once in a while, we get into few pinches and we have...
Read full review of CA ACF2 »
Ferhana Siraj
Integration And Development at a energy/utilities company
I would give the technical support a 10 out of 10. CA has excellent technical support.
Read full review of CA APM »
Anonymous User
Assistant Director of Application Administration
We have used technical support quite a bit. Once we get connected to someone who understands the issue and can...
Read full review of CA SSO »
Anonymous User
Project Manager at a comms service provider
I would give technical support a rating of 8/10.
Read full review of CA PPM »
Anonymous User
Program Manager at a financial services firm
We are using the technical support. We also have a list of all the security enhancements, which are needed. We gave...
Read full review of CA Privileged Access Manager »
Muhammad Baber
IT Operations at a retailer
10 out of 10.
Read full review of CA Privileged Access Manager »
Anonymous User
Software Engineer at a energy/utilities company
Customer Service: It's good. Technical Support: It's good.
Read full review of CA Release Automation »
Anonymous User
Technology Architect at a tech company
We use a lot of technical support. I think technical support from CA is good.
Read full review of CA Service Operations Insight »
SolutionEng112
Solution Engineer at a tech company
8/10
Read full review of CA APM »
Anonymous User
Fraud Strategy Manager - Cards and Digital at a financial services firm
They're pretty quick to get on to whenever we have an issue of any problems, they're pretty good to get on to them....
Read full review of CA Payment Security Suite »
Michael K.
Systems Administrator at a financial services firm
We have needed the technical support, especially after updates. We also needed technical support for problems. Though...
Read full review of Automic Workload Automation »
Anonymous User
Senior Consultant at a tech services company
As I said, we have a Testing Services group, so we just give our requirements to them. If they needed to contact CA...
Read full review of CA Agile Central »
Anonymous User
Senior Security Analyst at a financial services firm
Sometimes technical support is slow to respond, and that’s typical. Normally, the first response is, "send us your...
Read full review of CA SSO »
Anonymous User
Software Developer / Technical Lead at a financial services firm
Technical support has been pretty good. They respond pretty much in the same day. They've been very helpful. No...
Read full review of CA APM »

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Technical Support

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