Compare Anthology vs SAP

Anthology

Based on 1 review.

SAP

Based on 1313 reviews.

Latest Research

Buyer's Guide

Microsoft Dynamics CRM vs. SAP CRM

March 2024

Microsoft Dynamics CRM vs. SAP CRM

Updated: March 2024

Sample Customers

SAP CRM

Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.

Popular Solutions

Anthoology Student

0 reviews

SAP BusinessObjects Business Intelligence Platform

15 reviews

SAP ERP

36 reviews

SAP SuccessFactors

42 reviews

Top Industries

University

27%

Computer Software Company

16%

Real Estate/Law Firm

10%

Educational Organization

14%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
PinakiGhosh
COO at Data Core Systems
In my role supporting clients in the Middle East, including Saudi Arabia, Europe, and India, I have worked with...
Read full review of SAP S/4HANA Cloud »
Vijaya Macherla
GTM Lead at Capgemini
The solution is used in Life Cycle Data Management where it can be stored in cheaper storage options like Amazon and...
Read full review of SAP Data Governance »
Anonymous User
Finance Business Process Improvement, Transformation and Project Management at a consultancy
If you have different databases, each one has been created to manage a certain type of transactional data very...
Read full review of SAP Replication Server »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
As a backend, it's an app-level for iPhone or Android. In general, if you are traveling somewhere, you can get the...
Read full review of SAP Mobile Secure »

Review 1 of 5

Customer Service

Anonymous User
Applications Systems Administrator at a university
I would give technical support a rating of 3/5. In the past, I would have rated this higher. Lately, it seems to...
Read full review of Anthoology Student »

Review 1 of 1

Ketty Mondoringin
Talent Acquisition, Rewards, and HR Digitalization Department Manager at PT. Chandra Asri Petrochemical Tbk.
I have contacted the technical support for the solution. The response from the solution's technical support was fast....
Read full review of SAP SuccessFactors »
Harish Golla
SAP Consultant at Quadricit
I rate the support of SAP Business One a seven out of ten.
Read full review of SAP Business One »
NarendraKumar2
Process Mining Consultant at AG Consultancy & Apps. Lt.
The technical support services are good. However, they cannot provide solutions for certain problems.
Read full review of SAP ERP »
Crewmem67
IT Consultant at College Notre Dame de Nazareth
I don't have any experience dealing with technical support.
Read full review of SAP SQL Anywhere »
Kumar Saurav
Director - SAP BTP at Incture
I would rate the technical support as an eight out of ten. It could improve by providing quicker and more accurate...
Read full review of SAP Mobile Platform »
Andrews Raj
Vice President at Chain-Sys Corporation
Sometimes, we get fast responses from the solution's technical support. However, the technical support team's...
Read full review of SAP HCM »
Gebrehiwot Tesfay Gebreslassie
Business Intelligence Senior Developer II at Ethiopian Airlines
Customer support is generally good.
Read full review of SAP NetWeaver Business Warehouse »
Shylaraj AK
Senior Architect at a construction company
Technical support is the same as that provided by the cloud platform. We are a premier partner with a premium SAP...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Asim Nilose
COO at INDIBA
We have been satisfied with the technical support.
Read full review of SAP Business One »
Mani Velayudhan
Manager, SAP Basis at The Scotts Miracle-Gro Company
I have not connected the support from SAP IQ.
Read full review of SAP IQ »
Anonymous User
Group Learning and Development Specialist at a manufacturing company
I have contacted the solution's technical support, and I feel that though they are professional, they weren't very...
Read full review of SAP SuccessFactors Learning »
SanjeevNellicherry
Operations Change at Morgan Stanley
Their support is okay. Sometimes, we find that the turnaround time isn't as great and it can sometimes takes a few...
Read full review of SAP Signavio Process Manager »
Sateesh Nagabhiru
Senior Integration Engeneer at ATOS
Sometimes, if there is a system-related issue where I have to contact SAP and raise an incident, it takes a couple of...
Read full review of SAP Process Orchestration »
Anonymous User
Senior Manager at a consultancy
I have not needed to contact support.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Consultant at a mining and metals company
We have been in touch with technical support, but not for any major issues. I'd rate them seven out of ten.
Read full review of SAP HANA »
Srini-Dhanaraj
Founder & CEO at imfine.club
If the solution doesn't work as expected, we will raise a ticket with the support team, and the support persons will...
Read full review of SAP CRM »
Gagan Yadav
SAP Data migration and management consultant at Syniti
Good experience with support team
Read full review of SAP Information Steward »
Elham Hadad
Software Developer
We use a partner for support.
Read full review of SAP Business One »
Anonymous User
Director & Co-Owner at a tech services company
So far, we've been able to resolve most of the issues on our own. Their support is average. It is not great, but it...
Read full review of SAP Analytics Cloud »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
The support that is provided is excellent. We have no complaints as to the level of support we've been given.
Read full review of SAP HANA Enterprise Cloud »
MarkVoges
Head of Global Operation Excellence at a media company
I have no experience with technical support. However, in the past four or five months, I have received calls from...
Read full review of SAP Signavio Process Manager »
Anonymous User
Enterprise Integration Architect at a security firm
Normally with SAP, we have a dedicated, in-house team. They run the system and fix problems if there are any, but it...
Read full review of SAP Replication Server »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
The tool's technical support is not very easy, and they tend to ask many questions, taking more time to respond and...
Read full review of SAP Analytics Cloud »
Anonymous User
Business Analytics Consultant at a computer software company
I haven't had to reach out to anybody for technical support.
Read full review of SAP Lumira »
Zakaria Rahoui
Consultant Business Intelligence at Corporate Software
SAP's technical support do a good job and always respect the incidents.
Read full review of SAP Lumira »
Anonymous User
Finance Manager
We've had a good experience with customer support. They're active and we have an exclusive relationship manager to...
Read full review of SAP Analytics Cloud »
Anonymous User
Business Intelligence Manager
6/10 - I haven't really had to reach out to SAP much for any support on it.
Read full review of SAP Lumira »
Ayoub Elmoujahid
Soware Engineer at a tech services company
The technical support is excellent. They are quite responsive. I would rate the support as a ten out of ten.
Read full review of SAP Intelligent RPA »
Anonymous User
Software Training Manager
Technical support has been outstanding. SAP is responsive and helpful.
Read full review of SAP Jam »
Anonymous User
Senior SAP HCM Consultant at a tech services company
SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays...
Read full review of SAP HCM »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.