Compare Centreon vs Tintri

Centreon

Based on 27 reviews.

Tintri

Based on 62 reviews.

Latest Research

Buyer's Guide

Centreon vs. Zabbix

March 2024

Zabbix vs. Centreon

Updated: March 2024

Sample Customers

Centreon

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Popular Solutions

Centreon

6 reviews

Tintri VMstore

8 reviews

Tintri Global Center [EOL]

0 reviews

Top Industries

Comms Service Provider

18%

Computer Software Company

15%

Government

10%

Financial Services Firm

Computer Software Company

22%

Financial Services Firm

Comms Service Provider

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

William Johan Badenhorst
Engineering Manager at a tech services company
We use it for standard monitoring of 300 to 400 devices, the usual Windows and Linux servers and network equipment....
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Review 1 of 1

John Ruggeri
Director of Technical Services at Court of Appeals of Georgia
It's our main enterprise storage for our in-house cloud.
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Anonymous User
System Specialist at a tech services company
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting critical infrastructure with...
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Review 1 of 2

Customer Service

Leandro Pereira Rodrigues
IT Analyst at RNP - Rede Nacional de Ensino e Pesquisa NREN/Brazil
We do not have local support in Brazil, which is challenging due to the language barrier.
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Marcilio Henrique LAGE MACHADO
President at ITS Solucoes
Their technical support is very good. They answer quickly without any problems. It's a good service.
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Anonymous User
Network Project Manager at a tech services company
Technical support has been great at being responsive when we've dealt with bugs on the system. We're satisfied with...
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Anonymous User
CEO & CTO at a tech services company
We have support with Centreon, so if we run into an issue, we open a ticket on the platform and they are good. We...
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Stephen Davies
Chief Technology Officer at a comms service provider
We have only required technical support for Centreon MAP. Generally, because I've used Centreon for a long time, it's...
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Valentin Bibaud
System engineer at a financial services firm
Technical support is very professional. They can understand your issue very fast. For example, if you solicit a...
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Thor Myhrstad
CEO at a tech services company
We work with a dedicated technical support person who is fantastic, so our overall experience with them has been very...
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Anonymous User
IT Project Owner
We have an autonomous platform. Therefore, when we have an issue, we receive an expert because the issue is very...
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Florent QUILICHINI
Network Engineer at a computer software company
The support was great. They answered me very quickly for our two first concerns. For the last one, it was quite long....
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Kadri Kalpus
Monitoring expert
As we are using their Enterprise version, we submit as many tickets as we want. Lately, we have submitted quite a lot...
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Fabien Hochstrasser
Operation Team Engineering
They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours....
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Tim Huerter
Senior Networking Consultant at S & L NETZWERKTECHNIK GMBH
It is very easy for one single customer to get support with Centreon. Normally, we don't need technical support from...
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Viktor Muransky
Global IT Operations Manager
Technical support is working fine. They react quickly and are able to solve issues over a remote connection. For more...
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chamepicart
Global Operations Center Engineer at a logistics company
Technical support is great, very helpful and accommodating.
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Massimiliano Faraon
CEO at Artesys Orion
Our people get a quick response in the proper time.
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Anonymous User
Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company
We have direct contact with a pre-sales engineer. We work directly with him by email or by phone, it's very fast. I...
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Anonymous User
DevOps Engineer at a computer software company
Centreon's L3 support is great but the L1 and L2 support are bad. The response times depend on the person who...
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Mamadou-Diallo
IT Analyst at La Corporation D'urgences-Santé
The support is good when I contact them directly. Opening a ticket on the website of Centreon can be difficult for my...
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Jake Lao
Global Operations Center Lead at a logistics company
Centreon technical support is only available during Central European business hours. When it comes to critical...
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Matan Moser
Project Manager, Cloud Services
Their support is very good, they're very knowledgeable. We do use them quite often and they're very quick to answer...
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Thomas Curutchet
Managing Director, CANADA at EvaBssi
Centreon's support is good. When we have an urgent matter, we speak directly to the Centreon team and bypass support....
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William Johan Badenhorst
Engineering Manager at a tech services company
We haven't needed to use their tech support so far.
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Anonymous User
Monitoring Manager at a transportation company
I rate Centreon's support nine out of 10. They respond quickly when we have issues. Someone is always available. If I...
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Disclyn Cyril
Product Manager - IT Project Manager at PROSERVIA
We have a close relationship with the designer of the solution. Our companies work closely. So when we have a...
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Review 1 of 24

Jeff Wilhelm
Founder & CEO at Infused Innovations, Inc.
I have probably opened a couple of dozen tickets over the decade that I've worked with Tintri. Like most support...
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Jonathan Neale
Operations Manager at Sempervox
I rate Tintri support nine out of 10. Tintri support was excellent when we paid for it, but we stopped paying for it....
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Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: In my experience, Tintri's customer service has been excellent. Technical Support: In my...
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Anonymous User
Global Head of Network Engineering at a media company
Their tech support is above average.
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Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
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Anonymous User
Network Engineer at a healthcare company
Customer Service: Customer service is excellent. Any time we needed questions answered or help, our service team was...
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Anonymous User
System Administrator at a agriculture
They've listened to us when we requested more options for backup.
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Anonymous User
Senior IT Infrastructure Analyst at a financial services firm
Customer Service: Excellent! Technical Support: Excellent!
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Anonymous User
IT Manager at a financial services firm
The technical support is great. They always have the right people on the call. They are good but we have to reach out...
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Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
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Anonymous User
Senior Technical Analyst
Technical support has been excellent, Their engineers are excellent and easy to access.
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Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
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Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 9/10. They have always been prompt at getting back to us, follow-up service has never been pushy by...
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Anonymous User
Technical Team Lead - Environments Team
Customer Service: The customer service is very good. We have active interactions with the technical support and...
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Anonymous User
IT Manager
Customer Service: Excellent. Technical Support: Excellent.
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Anonymous User
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
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Anonymous User
LAN Administrator at a university
Customer Service: A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution....
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Anonymous User
Director of Operations at STM IT Solutions
9/10. As mentioned previously, technical support was very quick to respond.
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Anonymous User
Unix System Administrator at a insurance company
Customer Service: The support team is available 24/7. If your ticket is critical, you can pick up the phone and you...
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Anonymous User
Infrastructure Analyst at a tech services company
Customer Service: Customer service from Tintri is excellent. Our account manager is always available to talk to us...
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Anonymous User
Network Administrator at a healthcare company
Customer Service: Customer service is excellent. Whenever I call, I get somebody right on the line. Technical...
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Anonymous User
Senior Technologist
Customer Service: Excellent; the appliance does phone-home and auto-support uploads, so Tintri support knows when...
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Anonymous User
Technical Consultant at a tech consulting company
The technical support at Tintri has been great so far.
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Claudio Gallo
System Engineer at Swisslos Interkantonale Landeslotterie
Technical support is an area where we had several issues, and it was hard to get some support in a specific case we...
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Anonymous User
System Engineer Client & Server at Swisslos Interkantonale Landeslotterie
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
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Anonymous User
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center [EOL] »
Anonymous User
IT Systems Manager at a insurance company
Customer Service: Customer service is great to work with. Technical Support: Technical support has been excellent. We...
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Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
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Anonymous User
Enterprise Architech at UC Irvine
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
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Anonymous User
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
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Review 1 of 30

Technical Support

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