Compare Check Point vs Elastic | IT Central Station

Check Point Based on 95 reviews.	Elastic Based on 18 reviews.
Top Comparisons
ELK Logstash vs. Check Point Security Management Compared 14% of the time.	Check Point Security Management vs. ELK Logstash Compared 1% of the time.
Overview
Check Point Software Technologies Ltd. is an international provider of software and combined hardware and software products for IT security, including network security, endpoint security, data security and security management. As of 2014 the company had approximately 2,900 employees worldwide. Headquartered in Tel Aviv, Israel, the company has development centers in Israel, California, Sweden, and Belarus. The company has offices in the United States, in San Carlos, California, in Dallas, Texas, in Ottawa, Ontario, Canada, and Sydney Australia.	Elasticsearch is a search server based on Lucene. It provides a distributed, multitenant-capable full-text search engine with a RESTful web interface and schema-free JSON documents. Elasticsearch is developed in Java and is released as open source under the terms of the Apache License. Elasticsearch is the second most popular enterprise search engine. Shay Banon created Compass in 2004. Elasticsearch BV was founded in 2012 to provide commercial solutions around Elasticsearch and related software.
Sample Customers
Check Point Security Management: Hedgetec, Geiger	ELK Logstash: Sprint, Grab, Autopilot, Just Eat, Verizon Wireless, Green Man Gaming, Compare Group, Tango, Perceivant, Quizlet Elastic X-Pack [EOL]: Sprint, Travelport, Grab, Autopilot, Just Eat, Accenture, Dell, Verizon Wireless, Guidestar, Influence Health, Shopback, Kaidee, Compare Group, Tango Elastic Beats: Sprint
Popular Solutions
Check Point SandBlast 14 reviews Check Point NGFW 11 reviews Check Point Virtual Systems 11 reviews	ELK Elasticsearch 10 reviews ELK Logstash 4 reviews ELK Kibana 3 reviews
Top Industries
Software R&D Company 27% Manufacturing Company 12% Financial Services Firm 9% Comms Service Provider 8%	Software R&D Company 36% Manufacturing Company 12% Financial Services Firm 7% Comms Service Provider 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Adriano-Simao
IT System Integrator at a financial services firm
What is our primary use case?
We use it as a perimeter firewall. We need to put all the security inside of our data…
Read full review of Check Point UTM-1 [EOL] »
Paul Liversidge
Owner at Liversidge Consulting Ltd
What is our primary use case?
We have been researching this solution as something to provide for clients who are…
Read full review of Dome9 »
Anonymous User
Technology Security Manager at a energy/utilities company
What is our primary use case?
Our primary use is for email protection, though the analytics provided with respect to…
Read full review of Check Point CloudGuard »
Anonymous User
Business Tranformation Project Manager at a financial services firm
What is our primary use case?
We use the private cloud deployment model. We use AWS as our cloud provider. Our primary…
Read full review of Check Point SandBlast Mobile »
BalaKrishna
Director at eSupport
What is our primary use case?
We are an international systems integrator company for Check Point Endpoint Security…
Read full review of Check Point Endpoint Security »

Review 1 of 5

AmirJalilzadeh
Security Operation Center Analyst at Sadad
What is our primary use case?
We used this solution for gathering our application logs and analyzing application…
Read full review of ELK Logstash »
Anonymous User
User
What is our primary use case?
The primary use of this solution is to read logs and share them with colleagues. You can…
Read full review of ELK Kibana »
Nikita Kutsepalov
System Analyst at S7
What is our primary use case?
In my project, Elasticsearch is used to query terms for search and to provide data…
Read full review of ELK Elasticsearch »
Anonymous User
NOC Manager/Network Administrator at a tech vendor
What is our primary use case?
We primarily use the solution to analyze our logs.
What is most valuable?
There's a…
Read full review of Elastic Beats »

Review 1 of 4

Customer Service

PedroCunha
CISO at Timestamp SGS
I've had better support from some other companies. I recall in the past couple years ago, having to submit all of the...
Read full review of Check Point UTM-1 [EOL] »
Reza Salari
Director, Information Security & Service Transformation at a insurance company
We have not needed it much, but when we have, they have been very responsive and they truly are helpful.
Read full review of Dome9 »
Mario Figueiredo
Security Specialist at a insurance company
My company has used technical support, but I have not.
Read full review of Check Point Security Management »
Jose Carlos Cordeiro
Director at Compugraf
On a scale from one to ten, I would rate their technical support as a six.
Read full review of Check Point SandBlast »
Todd Spigel
Senior Manager at Zensar
On a scale from one to ten, their technical support is a ten out of ten.
Read full review of Check Point CloudGuard »
Ashok Sharma
Co-founder & CTO at a tech services company
Support is one area where efforts should be required from Check Point. Customers having multiple, more than ten,...
Read full review of Check Point Virtual Systems »
Siju Siju
Assistant Manager IT Projects at Mustafa Sultan
Up until now, we have not had to register with technical support from Check Point. If we needed help we got support...
Read full review of Check Point Virtual Systems »
ElieIfrah
Cloud & DevOps Team Leader at a tech company
The technical support has been very professional and helpful. They are knowledgeable and answer our questions in a...
Read full review of Dome9 »
Michael Yamashita
Security Architect at a manufacturing company
I have not yet used technical support.
Read full review of Check Point SandBlast »
Ryan Steele
Sr Network Engineer at Columbus Regional Airport Authority
We have premium support currently. Several times a month, I call them to ask them stuff. Some of it is not...
Read full review of Check Point SandBlast »
Wilfredo Sanchez
Senior System Administrator at PFCTI
Their technical support is very good. We only needed to contact support maybe twice. They respond within less than...
Read full review of Check Point DDoS Protector »
LuisDavila
Network and IT Security Admin at DP World Callao
I always work with a partner so the partner is in contact with Check Point. Their response is very fast. In all of...
Read full review of Check Point NGFW »
Anonymous User
Cyber Security Engineer at a tech consulting company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Check Point UTM-1 [EOL] »
Anonymous User
Director at InfoGuardian
Technical support for this solution is fairly good. We have got enough skill in our business to do most of it, but...
Read full review of Check Point Virtual Systems »
Anonymous User
Senior Network Engineer at a marketing services firm
Technical support is fair. I have had some good support technicians when I call in.
Read full review of Check Point CloudGuard »
MauricioTorres
Operations Director at a tech services company
Technical support provides good solutions. They are available and respond quickly. They are knowledgeable.
Read full review of Check Point Endpoint Security »
Marius Enescu
Senior IT Specialist at a retailer
Technical support has been good.
Read full review of Check Point VPN-1 [EOL] »
Anonymous User
Commercial Manager at a tech services company
Technical support is really good. We work with a partner from Check Point, a very good partner. The time of response...
Read full review of Check Point NGFW »
David Roy
Head of IT
I would say tech support is about a six out of 10.
Read full review of Check Point Security Management »
Anonymous User
Head IT Services at a healthcare company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Check Point UTM-1 [EOL] »
Anatolii Kachanovskyi
Head of Cyber Security Department at NGT Group
The solution's technical support is good. If we have problems, we can speak directly to Check Point, or we can speak...
Read full review of Check Point Virtual Systems »
Anonymous User
Network Engineer at a tech services company
The technical support could use some work, but it's okay. It's a little bit of a tedious process to get through.
Read full review of Check Point SandBlast »
Anonymous User
Network Engineer Info & Security
Customer Service: 7/10. Technical Support: 6/10.
Read full review of Check Point UTM-1 [EOL] »
Anonymous User
Network/Systems Administrator at a pharma/biotech company
Customer Service: It's excellent. Technical Support: It's excellent.
Read full review of Check Point UTM-1 [EOL] »
Anonymous User
Network and Security Manager at a tech services company
I haven't contacted technical support a lot. I have a colleague that's had issues with a certain version of the...
Read full review of Check Point Security Management »
Anonymous User
Business Tranformation Project Manager at a financial services firm
Their technical support is good. We don't have any issues with them. Anytime we have a problem, they help us.
Read full review of Check Point SandBlast Mobile »
Anonymous User
Professional Service Assistant at a tech vendor
I have used Check Point's technical support, but not for this product. Their overall technical support is a ten out...
Read full review of Check Point SandBlast »
SenNetwo86
Senior Network and Security Analyst at a pharma/biotech company
We tend to go to our reseller for technical support.
Read full review of Check Point NGFW »
Chieftech67
CTO at a healthcare company
Technical support for this solution is good. They have a quick response and the solution was available within a short...
Read full review of Check Point Virtual Systems »
Ross Abdo
Security Sales Engineer at BT Global Services AMEA
We deal directly with the Sales Engineers (SEs) for SandBlast. So, we're not a typical user where we are using...
Read full review of Check Point SandBlast »

Review 1 of 30

Yogesh-Sharma
DevOps Engineer at a software R&D company
We were using the open source version. Community support is good.
Read full review of ELK Logstash »
AmirJalilzadeh
Security Operation Center Analyst at Sadad
I do not use the commercial version so I cannot comment on technical support. The open-source community is very...
Read full review of ELK Logstash »
Prabhanshu Pandit
Programmer at a tech services company
ELK documentation is very good, so never needed to contact technical support.
Read full review of ELK Logstash »
Randall Hinds
Program Manager - Enterprise Command Center at a financial services firm
Not applicable, for my team's experience with ELK. Being a FOSS, there is limited support from Elastic without a...
Read full review of ELK Elasticsearch »
Prabhanshu Pandit
Programmer at a tech services company
ELK documentation is very good, so we have never needed to contact technical support.
Read full review of ELK Elasticsearch »
Hristo Mohamed
DevOps/System Administrator at a consultancy
To date, we haven't had the chance to use Elasticsearch's technical support.
Read full review of ELK Elasticsearch »
Bogdan Tsegelnik
Infrastructure Monitoring Engineer
I rely on the community for technical support.
Read full review of ELK Elasticsearch »
Shreya Singhal
System Engineer at a tech services company
Have worked on the open source version and, hence, I don't have much information about tech support.
Read full review of ELK Elasticsearch »
Anonymous User
NOC Manager/Network Administrator at a tech vendor
Technical support is good. We're satisfied with the level of support we receive.
Read full review of Elastic Beats »
Shadow Fx
User at a comms service provider
We had not contacted technical support for this solution.
Read full review of ELK Logstash »
Consultant2345
Murex Consultant at a tech services company
I follow their forum and blogs, and I have also asked questions directly to their technical department. I would say...
Read full review of ELK Elasticsearch »
Nikita Kutsepalov
System Analyst at S7
If we discuss technical support from the vendor, it's the first line of support and we don't need very quick response...
Read full review of ELK Elasticsearch »
Anonymous User
EChannel IT Architect at a tech vendor
I would rate technical support with a nine out of 10. Support is very reactive and proactive.
Read full review of ELK Elasticsearch »

Review 1 of 13

Technical Support

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Check Point vs Elastic

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is most valuable?