Compare Checkmarx vs Fortra

Checkmarx

Based on 89 reviews.

Fortra

Based on 122 reviews.

Sample Customers

Checkmarx One

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

Fortra Tripwire IP360

1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Airbus 6. Akamai 7. Amazon 8. American Express 9. Aon 10. Apple 11. ATT 12. Autodesk 13. Bank of America 14. Barclays 15. Bayer 16. Bechtel 17. BlackRock 18. Boeing 19. BNP Paribas 20. Cisco 21. CocaCola 22. Comcast 23. Dell 24. Deutsche Bank 25. eBay 26. ExxonMobil 27. FedEx 28. Ford 29. General Electric 30. Google 31. HP 32. IBM

Fortra's Digital Defense Frontline VM

Keesal Young & Logan, Tulane University

Fortra's Digital Defense Frontline WAS

Popular Solutions

Checkmarx One

23 reviews

Checkmarx Software Composition Analysis

10 reviews

Codebashing

5 reviews

Fortra's JAMS

20 reviews

Fortra's GoAnywhere MFT

10 reviews

Fortra's Automate

10 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

15%

Manufacturing Company

Comms Service Provider

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AnanyaRoy
Risk Analyst at Deloitte
The solution mainly aims to identify false positives or flag any medium to high-risk outcomes, meaning it is mainly...
Read full review of Codebashing »
Anonymous User
Technical Lead at a computer software company
Our company uses the solution to check the vulnerabilities in our products at the build level. We capture, identify...
Read full review of Checkmarx One »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
We use Checkmarx Software Composition Analysis for scanning software for security vulnerabilities.
Read full review of Checkmarx Software Composition Analysis »

Review 1 of 3

Earl Diem
Sr. Manager - Performance and Automation Engineering at PSCU Financial Services
We use it for trading files with partners over the internet, partners with whom we don't have a VPN connection. And...
Read full review of Fortra's GoAnywhere MFT »
JamesStarkweather
Senior Cloud Engineer at a computer software company
We use it for file transfers. 100% of our customers connect through Globalscape to bring their files to our data...
Read full review of Fortra's Globalscape Managed File Transfer »
Owen Nunez
Security Engineer at Protego Trust Bank
I used to sell the solution and use it for certain companies. We had a use case for on-premise and deployment options...
Read full review of Digital Guardian »
Tom Foal
CTO at Klaatu IT Security Ltd
We use the solution for marketing and brand protection.
Read full review of Fortra's Agari »
Anonymous User
IT Manager at a construction company

Read full review of Fortra's Globalscape WAFS »

Review 1 of 5

Customer Service

Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
Read full review of Checkmarx One »
ScottDenton
Senior regional manager at AppDome
They have a customer success team and a customer success manager, and that's the liaison between the Development...
Read full review of Checkmarx One »
KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
Read full review of Checkmarx One »
Abner Silva
Cloud Security Analyst at a agriculture
I haven't contacted the tool's support. It has good documentation. I rate its availability of information a nine out...
Read full review of Checkmarx Software Composition Analysis »
Harsh Soni
Cyber Security Engineer at Rah Infotech Pvt Ltd
I have contacted technical support, and I have a good impression of them since they provide support twenty-four hours...
Read full review of Checkmarx Software Composition Analysis »
Evgen Gulak
Head of IT Security Department at a energy/utilities company
The support could improve, it takes a long time for a response. The service we received was poor.
Read full review of Checkmarx One »
Le Viet
Security Consultant at VNCS
I have used the support from Checkmarx.
Read full review of Checkmarx One »
Rohit Kesharwani
Manager, Engineering at 7-Eleven.
The solution’s technical support is good and responsive.
Read full review of Checkmarx One »
Anonymous User
Senior Manager at a manufacturing company
We don't directly deal with the Checkmarx technical team. There is a support group available for that, and they work...
Read full review of Checkmarx One »
Anonymous User
Procurement Analyst at a pharma/biotech company
The technical support we have experience was good but they could be faster.
Read full review of Checkmarx One »
Anonymous User
Vice President Of Technology at a computer software company
Given the stability of Checmarx, it doesn't require a lot of communication with technical support. That said, we have...
Read full review of Checkmarx One »
Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
The customer service and support are okay because the thing is, we spoke with the integrator, so we didn't reach...
Read full review of Checkmarx One »
Anonymous User
System Engineer at a manufacturing company
Checkmarx Software Composition Analysis has very good technical support.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
Read full review of Checkmarx One »
Anonymous User
Co-Founder, CTO at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
Read full review of Checkmarx One »
Anonymous User
Frontend Developer at a tech services company
We don't directly work with the technical support team of Checkmarx Software Composition Analysis, because we have a...
Read full review of Checkmarx Software Composition Analysis »
Dodzi Kwame Agudogo
Senior Software Development Engineer at Stanbic Bank Ghana
I've never dealt with technical support. I can't speak to their responsiveness or level of knowledge.
Read full review of Codebashing »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
Technical support for this solution is very effective. Each time we have had questions, the answers they provided...
Read full review of Checkmarx One »
Anonymous User
AVP, aPaaS Engineer at a financial services firm
I have not contacted technical support. We have not required it.
Read full review of Checkmarx One »
Anonymous User
General Manager at a consultancy
We have contacted technical support a couple of times and the issues were addressed in a timely manner.
Read full review of Checkmarx One »
Anonymous User
Director of consultory at a non-tech company
The support is excellent.
Read full review of Checkmarx One »
Anonymous User
Technical Lead at a computer software company
Technical support is very helpful so is rated a seven out of ten.
Read full review of Checkmarx One »
Anonymous User
Techincal Lead of Developers at a government
My experience with Checkmarx's technical support has been very positive.
Read full review of Checkmarx One »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
They provided some technical support during the installation. They clarified some questions and were very responsive.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
System Engineer at a tech vendor
Technical support is okay. We are mostly happy with the help we get. We can directly connect with them.
Read full review of Checkmarx One »
Bus432Anly
Business Analyst at a tech services company
I have not needed the use of technical support.
Read full review of Checkmarx One »
Anonymous User
Senior Manager at a financial services firm
The support team is knowledgeable. However, we still have tickets open from 2014. There is a lot of follow up...
Read full review of Checkmarx One »
Anonymous User
System Engineer at a manufacturing company
Checkmarx's technical support is helpful.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Senior Software Engineer at a computer software company
I have not been in contact with technical support.
Read full review of Checkmarx One »
Don Robbins
Software Configuration Manager at a tech vendor
The customer service on the phone so far with Checkmarx has been good. We've had more issues with other projects that...
Read full review of Checkmarx One »

Review 1 of 30

Brando Diego
System Engineer at Notable Frontier Sdn Bhd
Sometimes, when I'm troubleshooting, I collaborate with the technical support.
Read full review of Digital Guardian »
Ibidapo Ibrahim
Head of IT Infrastructure at a non-tech company
The technical support that we used was through Digital Guardian's partner which was horrible.
Read full review of Digital Guardian »
Kammy Olive
Network and Local Support Manager at a comms service provider
JAMS support is very responsive and they know who I am when I call, so I don't have to go through their making sure...
Read full review of Fortra's JAMS »
Pei Wang
Consulting Manager at a computer software company
Tech support for JAMS is generally good, with responsive and helpful engineers. However, there have been instances...
Read full review of Fortra's JAMS »
Corey Cole
Service Coordinator - Technology Security at a government
We spent a lot of time with the technology support team from Fortra. When we finally got the right person, they knew...
Read full review of Fortra Tripwire IP360 »
Joshua Rule
Senior Integration Consultant at a computer software company
I never interacted with the solution's technical support, but their website was pretty robust with knowledge articles.
Read full review of Fortra's GoAnywhere MFT »
MehboobQureshi
Practice Manager at Saapatech
Support is the challenge. There is no straightforward support for the solution.
Read full review of Digital Guardian »
Sumit Mundik
Application Development Senior Analyst at Accenture
We troubleshoot errors ourselves so have not needed technical support.
Read full review of Fortra's Globalscape Managed File Transfer »
MehboobQureshi
Practice Manager at Saapatech
The technical support is very bad. Support has to be drastically improved.
Read full review of Digital Guardian »
Anonymous User
Managing Director at a tech vendor
I have not been in contact with technical support.
Read full review of Fortra's Agari »
Anonymous User
Clinical business analyst senior at a healthcare company
I've used tech su[pirt in the past and I have found them to be helpful and responsive. I'm satisfied with the level...
Read full review of Fortra's Automate »
Parul Patel
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Technical support is excellent. They are always willing to help and want to resolve the issue ASAP.
Read full review of Fortra's GoAnywhere MFT »
Anonymous User
Senior Email Engineer at a legal firm
The technical support is pretty good. They've gotten better as the company has been growing. As far as sending an...
Read full review of Fortra's Agari »
Owen Nunez
Security Engineer at Protego Trust Bank
Since they were a new company, just starting out, they were okay yet could be better. They needed more general...
Read full review of Digital Guardian »
ImadMehmood
Technical Engineer
The technical support is good. Their development team releases new versions 4 times a year.
Read full review of Fortra's GoAnywhere MFT »
Anonymous User
Application Development Manager at a government
The tech support is pretty good, and the team members are knowledgeable for the most part; I rate them eight out of ten.
Read full review of Fortra's GoAnywhere MFT »
Garth Ries
CTO at a financial services firm
JAMS support is as near to perfect as we can get, so I would rate them a nine out of ten. They are the best support...
Read full review of Fortra's JAMS »
Jay Triche
Senior Developer/Analyst at Lamps Plus
The technical support has been fine. It has been useful each time we've reached out to them, unless we find a little...
Read full review of Fortra's GoAnywhere MFT »
Ahmad Garakani
Systems Engineer at Umpqua Holdings
The technical support is great. They respond quickly even after hours and are knowledgeable.
Read full review of Fortra's JAMS »
Anonymous User
Director of IT Operations at a financial services firm
I had an amazing experience with the technical support team. The team members respond right away. They answer the...
Read full review of Fortra's JAMS »
Daniel Svoboda
Application & Cloud Migration Administrator at State of Minnesota
I rate Fortra's support a ten out of ten. The turnaround is always quick when I email them. They're knowledgeable...
Read full review of Fortra's JAMS »
Sacha Lostun
Systems Analyst at bercell integrated technologies
Technical support is very good.
Read full review of Fortra's Tripwire Enterprise »
Brendan McMahon
IT Analyst at a computer software company
Their technical support is excellent. They're a straight-up 10 out of 10; really good. I've only ever contacted them...
Read full review of Fortra's JAMS »
Alex-Taylor
Database Administrator at a government
I rate Fortra's customer service a nine out of ten.
Read full review of Fortra's JAMS »
Anonymous User
Senior Manager at a consultancy
So far, I am really happy with the technical support. The delay is between one and two days. In all of our requests...
Read full review of Fortra's Automate »
Anonymous User
Solutions Manager at a tech services company
We receive direct support from HelpSystems. Their support is good. I would rate them a nine out of ten. A few cases...
Read full review of Fortra's GoAnywhere MFT »
Ton Roelandse
Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy
We had Professional Services included and from a service perspective, I think that they are good. However, they are...
Read full review of Fortra's Automate »
Frank Rotiroti
System Administration at a insurance company
Their support is great. They've always been there whenever we had any issues. They always provided a prompt courier...
Read full review of Fortra's GoAnywhere MFT »
JamesStarkweather
Senior Cloud Engineer at a computer software company
Their support is excellent. I would give them a 10 out of 10, but we pay for the max support level. They have...
Read full review of Fortra's Globalscape Managed File Transfer »
Anonymous User
Vulnerability and Security Configuration Resource at a transportation company
Technical support was hardly required for IP360.
Read full review of Fortra Tripwire IP360 »

Review 1 of 30

Technical Support

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