Cherwell Software vs IBM

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Cherwell Software
Based on 3 reviews.
IBM
Based on 1560 reviews.
Top Comparisons
Overview
Cherwell Software is a privately held American technology company specializing in IT Service Management and IT Platform products. Cherwell was founded in 2004 by Vance Brown, the former CEO of GoldMine, Arlen S. Feldman and Timothy G. Pfeifer. In November 2012, Cherwell received a $25 million investment from Insight Venture Partners in order to accelerate their rapid growth. In January 2013, the Service Desk Institute accredited Cherwell Service Management as the "first service desk software solution in the world to be compliant with its international service desk metrics and reporting standard".International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
Sample Customers
Cherwell Service Management: Ausenco, Highlights for Children, B/E Aerospace
IBM Tivoli Service Request Manager [EOL]: TimkenSteel, ZTEsoft, Pronto!, St Vincent's Health Australia, Ventiv Technology, Sky Italia S.r.l., Merkl IT, Michigan State University, Addison Lee
IBM SmartCloud Control Desk: St Vincent's Health Australia, Kalibrate Pty. Ltd., Cognizant Technology
Popular Solutions
Top Industries
Computer Software Company
35%
Comms Service Provider
10%
K 12 Educational Company Or School
10%
Performing Arts
7%
Computer Software Company
39%
Comms Service Provider
13%
Financial Services Firm
6%
Media Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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