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Cherwell Software vs Ivanti

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Cherwell Software
Based on 4 reviews.
Ivanti
Based on 16 reviews.
Latest Research
Overview
Cherwell Software is a privately held American technology company specializing in IT Service Management and IT Platform products. Cherwell was founded in 2004 by Vance Brown, the former CEO of GoldMine, Arlen S. Feldman and Timothy G. Pfeifer. In November 2012, Cherwell received a $25 million investment from Insight Venture Partners in order to accelerate their rapid growth. In January 2013, the Service Desk Institute accredited Cherwell Service Management as the "first service desk software solution in the world to be compliant with its international service desk metrics and reporting standard".Ivanti is an IT software company headquartered in South Jordan, Utah. It produces software for IT Security, IT Service Management, IT Asset Management, Unified Endpoint Management, Identity Management and Supply Chain Management. It was formed in January 2017 with the merger of LANDESK and HEAT Software, and recently acquired Cherwell. LAN Systems was founded in 1985 and its software products acquired by Intel in 1991 to form its LANDESK division. LANDESK introduced the desktop management category in 1993. In 2002 LANDESK Software became a standalone company with headquarters near Salt Lake City, Utah. In 2006, Avocent purchased the company for $416 million. Also in 2006, LANDESK added process management technologies to its product line and extended into the consolidated service desk market with LANDESK Service Desk. In 2010 LANDESK was acquired by private equity firm Thoma Bravo.
Sample Customers
Cherwell Service Management: Ausenco, Highlights for Children, B/E Aerospace
Ivanti Service Desk : MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
HEAT Service Management: AFS Group, Auckland Airport, Baylor University, County of Maui, Dis-Chem Pharmacies, Elia, Essentia Health, Government Research Laboratory, Groupe Webhelp, HSBC Africa, Midwestern University
Popular Solutions
Top Industries
Computer Software Company
24%
Comms Service Provider
12%
Government
8%
Educational Organization
7%
Computer Software Company
27%
Comms Service Provider
16%
Government
8%
Financial Services Firm
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 3
Review 1 of 10
Technical Support
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