Cherwell Software vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Cherwell Software
Based on 3 reviews.
Salesforce
Based on 108 reviews.
Top Comparisons
Overview
Cherwell Software is a privately held American technology company specializing in IT Service Management and IT Platform products. Cherwell was founded in 2004 by Vance Brown, the former CEO of GoldMine, Arlen S. Feldman and Timothy G. Pfeifer. In November 2012, Cherwell received a $25 million investment from Insight Venture Partners in order to accelerate their rapid growth. In January 2013, the Service Desk Institute accredited Cherwell Service Management as the "first service desk software solution in the world to be compliant with its international service desk metrics and reporting standard".Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
Cherwell Service Management: Ausenco, Highlights for Children, B/E Aerospace
Cherwell CORE: GNC, MSTS, Kingspan Insulation, Boral
Salesforce App Cloud: ADP
salesforce.com Desk.com [EOL]: One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Popular Solutions
Top Industries
Computer Software Company
36%
Comms Service Provider
11%
K 12 Educational Company Or School
11%
Performing Arts
7%
Computer Software Company
54%
Comms Service Provider
10%
Media Company
7%
Retailer
3%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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