Compare Cisco vs Everbridge | IT Central Station

Cisco Based on 800 reviews.	Everbridge Based on 21 reviews.
Top Comparisons

Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.	Information Not Available
Sample Customers

Popular Solutions
Cisco Nexus 68 reviews Cisco ACI 64 reviews Cisco ASA NGFW 60 reviews	Everbridge IT Alerting 16 reviews CloudFloorDNS Enterprise DNS 4 reviews Everbridge Mass Notification 1 reviews
Top Industries
Software R&D Company 26% Comms Service Provider 15% Manufacturing Company 6% Government 6%	Software R&D Company 13% Financial Services Firm 11% Insurance Company 10% Manufacturing Company 9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mustafa Ahmed
Network Security Engineer at qicard
What is our primary use case?
Our primary use for the solution is as a firewall. We implemented it as an IT tech…
Read full review of Cisco Sourcefire Firewalls »
Luis Mendes
Network Security Engineer at Techbase
What is our primary use case?
Our primary use is perhaps a little unusual. Many of our clients like the product, or…
Read full review of Meraki MX Firewalls »
Ahmed Hamdi
Network Infrastructure Program Manager at a non-tech company
What is most valuable?
In the previous version, some features were not enabled. For example, you could not access the…
Read full review of Cisco NGIPS »
Todd Ellis
CTO at Secure Networkers
What is our primary use case?
Most of the time we use it for the simplicity, for streamlining security policy…
Read full review of Cisco Defense Orchestrator »
Anonymous User
BS Systems Engineer at a tech services company
What is our primary use case?
The solution is primarily used to handle and carry all the traffic that is related to…
Read full review of Cisco Piston Enterprise OS »

Review 1 of 5

EngineerNH
Network Engineer at a construction company
What is our primary use case?
Upgraded DNS from GoDaddy to CloudFloor a few years ago. Wanted more reliability for our…
Read full review of CloudFloorDNS Enterprise DNS »
Tech Leader
Office of the CIO, Service Excellence at a pharma/biotech company
What is our primary use case?
The primary use is to engage, to notify, and engage IT team members when an outage is…
Read full review of Everbridge IT Alerting »
Keith Rutledge
Co-Founder, 25 Years at a renewables & environment company
What is our primary use case?
Our primary use is for fire and EMS alerts to a group of rural subdivisions organized…
Read full review of Everbridge Mass Notification »

Review 1 of 3

Customer Service

Jason Polce
Practice Director Network Infrastructure at Maureen Data
The technical support has been great. Whenever you call them, they're responsive and we get an answer.
Read full review of Meraki Dashboard »
Zaki Shah
Sr. Data Center Network Engineer at a insurance company
Their technical support is better than other companies.
Read full review of Cisco Nexus »
Pantelis Rizos
CIO at a energy/utilities company
We haven't had any issues with the technical support. We have had good cooperation with our Cisco partners.
Read full review of Cisco HyperFlex HX-Series »
AhmadManzoor
Solutions Architect at a tech services company
10 out of 10.
Read full review of Cisco ASA NGFW »
Rattana Chhay
Operations at a comms service provider
I would rate tech support 7.5 out of 10 on the RF side. Overall, it’s what you would expect for Cisco.
Read full review of Cisco Wireless »
Alexander Kostov
Senior IT Networking and Security Manager at a tech services company
In terms of technical support, it depends on the different cases. I would surely give Cisco technical support a...
Read full review of Cisco ASA NGFW »
FadilKadrat
Network Engineer at Banque des Mascareignes
Cisco's technical support is the best.
Read full review of Cisco IOS Security »
Hasnae Lamrani Alaoui
Presales Engineer at DataProtect
I would rate technical support a seven out of ten.
Read full review of Cisco Defense Orchestrator »
Dan Newman
Principal Engineer 2 at Charter Communications, Inc.
Cisco technical support for the 9000 is good. During our issues, we had excellent technical support. The support...
Read full review of Cisco Nexus »
Arshad Mohammad Khan
Security Consultant at Accenture
Technical support and documentation is great.
Read full review of Cisco ASA NGFW »
Saqib Jawaid
Senior Consultant at Circles Consulting
Cisco support itself is excellent. Some of the resellers are very good but some aren't.
Read full review of Cisco Enterprise Routers »
Hamed Khakipour
Sr. Network Engineer at Vocera
Tech support is pretty good. Since day one I have received support. Anytime I have a question, I still reach out to...
Read full review of Cisco Defense Orchestrator »
Anonymous User
Managing Partner, Sr. Solutions Architect, Speaker, Courseware Developer, Technical Trainer at a tech services company
Tech support is California based today. Good in most cases, but they have no power in true design change requests....
Read full review of Meraki MX Firewalls »
DonCheney
Senior Network Administrator at Washington Trust Bank
The technical support is good and the response time quick. We had some firewalls down and gave them a call. They...
Read full review of Cisco Sourcefire Firewalls »
Anonymous User
Network Engineer at a media company
So far tech support has been great. Every time we call, they're always available to help us troubleshoot or help us...
Read full review of Cisco Tetration »
NSA0898776
Network & Security Administrator at Diamond Bank Plc
I do everything if you need a Cisco ASA solution to be deployed for an infrastructure requirement. We are just a team...
Read full review of Cisco ASA NGFW »
Anonymous User
Network Engineer at a manufacturing company
Technical support for this solution is very good. This is a new technology for us, and we had to call a lot to ask...
Read full review of Cisco HyperFlex HX-Series »
Nicolas Deslauriers
Project Manager at Radio France
As the project manager, I don't call the technical support.
Read full review of Cisco ACI »
Anonymous User
IT Admin at a tech services company
Customer Service: Good. Technical Support: Good, provided there is a maintenance contract in place.
Read full review of Cisco Wireless »
sentwrkpres56
Senior Network Support & Presales Engineer at a tech services company
Their technical support is good.
Read full review of Cisco Firepower NGFW »
Anonymous User
System/Network administrator at a software R&D company
Customer Service: It's high. Technical Support: It's high.
Read full review of Cisco ASA NGFW »
Anonymous User
Cisco Systems Engineer at a tech services company
Customer Service: 8/10. Technical Support: 6/10 - I mean you need luck when you open a case with Cisco to have...
Read full review of Cisco ASA NGFW »
Nathan Chadwick
Technology Associate at a financial services firm
AT&T handles our technical support, since it's leased through them.
Read full review of Cisco Firepower NGFW »
Anonymous User
Highly motivated Security Engineer incident Response, Vuln Mgmt, Malware Analysis, IDS/IPS, DLP, Network Security +more at a transportation company
I've known those guys for a long time. They are completely familiar with their product.
Read full review of Cisco Stealthwatch »
Steffen Jensen
IT Network Engineer at a logistics company
We haven't really used the technical support yet, but in general, they are good.
Read full review of Cisco Stealthwatch »
Anonymous User
Senior Presales Engineer at a tech services company
Honestly, we have not really faced any problems with the Catalyst switches because the configuration is intuitive....
Read full review of Cisco Catalyst Switches »
Anonymous User
System Engineer at a tech services company
Customer Service: 4/5 Technical Support: 4/5
Read full review of Cisco UCS B-Series »
SherifNour
IT Manager, Infrastructure, Solution Architecture at ADCI Group
Technical support for this solution is good. Most of the technicians are technical people that have certifications...
Read full review of Cisco Sourcefire Firewalls »
Alexander Zhukov
Senior Network Engineer at a tech services company
Their technical support is really good. They are very professional, I cannot complain about the support. The only...
Read full review of Cisco HyperFlex HX-Series »
Anonymous User
Head Cloud Workload Protection & CTO at a tech vendor
The solution's technical support is average.
Read full review of Cisco Tetration »

Review 1 of 30

Jonathan Sprague
Global Sr. Infrastructure Engineer - Technical Lead at a pharma/biotech company
All of our communication has been excellent.
Read full review of CloudFloorDNS Enterprise DNS »
EngineerNH
Network Engineer at a construction company
Great, never made a call but the helpdesk was easy, and a rep responded rather quickly.
Read full review of CloudFloorDNS Enterprise DNS »
Milton Williamson
Data Center Manager at PVH Corp.
We used their consultant, Brandy, in the beginning. Then we started using technical support for lockout issues. What...
Read full review of Everbridge IT Alerting »
Tech Leader
Office of the CIO, Service Excellence at a pharma/biotech company
Their first-line tech support is good, but I think their method of providing support deserves some very real...
Read full review of Everbridge IT Alerting »
David Paul
Lead Pipeline Designer/GIS Specialist at a consultancy
Tech support is excellent. They are very responsive. We are able to reach them very quickly. On a scale of one to 10,...
Read full review of Everbridge IT Alerting »
RubenBoiardi
Freelance Consultant at Freelance
Everbridge's tech support was really excellent. They were on the ball, they had answers to our questions. They made...
Read full review of Everbridge IT Alerting »
David Valerius
Communication Manager at a tech services company
Everybody I've dealt with at Everbridge tech support, barring one individual on their staff, has been pretty nice to...
Read full review of Everbridge IT Alerting »
Chris Quinlan
Director Of Service Operations at Finastra
The technical support is excellent. They certainly have different layers of support based on what you need and what...
Read full review of Everbridge IT Alerting »
Anonymous User
Director
The technical support is excellent. They routinely answer problems on the first call.
Read full review of Everbridge IT Alerting »
Anonymous User
IT Contractor
They were able to resolve a baffling problem where one foreign registrar just plainly refused to allow me to use...
Read full review of CloudFloorDNS Enterprise DNS »
Anonymous User
Manager at a transportation company
We don't have that many problems with Everbridge. The couple of times I've had to engage with tech support they've...
Read full review of Everbridge IT Alerting »
Anonymous User
Sr Systems Administrator at a pharma/biotech company
Tech support is excellent; very responsive and they provide good follow-up.
Read full review of Everbridge IT Alerting »
Mike Moran
Management, IT Infrastructure at a pharma/biotech company
Technical support is great when working with our direct account representative. Sometimes, when using the email...
Read full review of Everbridge IT Alerting »
Anonymous User
Director Of Operation Risk Management at a financial services firm
My biggest compliment is we have great account management people that help us out. We have been able to turn the tool...
Read full review of Everbridge IT Alerting »
Anonymous User
ITSM Process Manager at a financial services firm
The tech support is great. They're almost always able to solve my issues pretty quickly.
Read full review of Everbridge IT Alerting »
Anonymous User
Director - IT at a tech consulting company
Everbridge's tech support is amazing. I've been in IT for the last 20 years and I've had a lot of interaction with a...
Read full review of Everbridge IT Alerting »
Neeta Shetti
Senior Analyst at a retailer
We would like the tech support to have better response times. Since we are looking at going global, they have told us...
Read full review of Everbridge IT Alerting »
Anonymous User
Senior Manager, IT Operations at a hospitality company
Technical support is helpful.
Read full review of Everbridge IT Alerting »

Review 1 of 18

Technical Support

No Data Available

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Cisco vs Everbridge

What is our primary use case?

What is our primary use case?

What is most valuable?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?