Cisco vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Cisco
Based on 1476 reviews.
ServiceNow
Based on 182 reviews.
Latest Research
Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Cisco Piston Enterprise OS: Kuwait Petroleum Italia, Ministry of Foreign Affairs
Cisco CloudCenter: NTT, Baylor College of Medicine (BCM), CollabNet, Pratt & Miller, PZFlex
Cisco UCS Director: Entel, Data#3, Cegal, NESIC, LightEdge
Cisco Intersight: EXMAR, RapidScale
Cisco UCS Manager: Management Science Associates, Peak 10, Virtual Consulting Professionals
Loom Systems: Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
ServiceNow IT Operations Management: servicenow, TransAlta, NATS, Symantec
Popular Solutions
Top Industries
Comms Service Provider
33%
Computer Software Company
21%
Government
5%
Manufacturing Company
4%
Computer Software Company
33%
Comms Service Provider
14%
Financial Services Firm
7%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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