Compare Cisco vs Toshiba | IT Central Station

Cisco Based on 363 reviews.	Toshiba
Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.	Toshiba Corporation is a Japanese multinational conglomerate corporation headquartered in Tokyo, Japan. Its diversified products and services include information technology and communications equipment and systems, electronic components and materials, power systems, industrial and social infrastructure systems, consumer electronics, household appliances, medical equipment, office equipment, lighting and logistics.
Sample Customers
Cisco Unified Communications: Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images Cisco Jabber: Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG	Toshiba Strata CIX: Paddock Chevrolet, Columbia Southern University, University Christian School, The Fitzgerald Law Firm, Rickmar Properties, Marshall County, Buffalo Gastroenterology Associates, Desert Kidney Associates Toshiba IPedge: Kensington Investment Counsel, Williams Furnace, Rickmar Properties, Paddock Chevrolet, Suburban Mobility Authority for Regional Transportation, The Fitzgerald Law Firm, Kensington Investments Counsel, EYEMAGINE, Marshall County, Jefferson Parish Human Services Authority, Buffalo Gastroenterology Associates, Memorial Hospital and Manor of Bainbridge, Desert Kidney Associates, New Method Wellness, LifeLong Medical Care, Williams Furnace, Phoenix Manufacturing Inc.
Popular Solutions
Cisco ASA 75 reviews Cisco Wireless 20 reviews Cisco Catalyst Switches 17 reviews
Top Comparisons
Digium Asterisk vs. Cisco Unified Communications Compared 26% of the time. Avaya one-X vs. Cisco Jabber Compared 17% of the time.	Mitel Communications Director vs. Toshiba IPedge Compared 27% of the time. 3CX vs. Toshiba Strata CIX Compared 21% of the time.
Top Industries
Comms Service Provider 17% Financial Services Firm 14% Manufacturing Company 7% University 5%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rob Duin
Solution Sales Specialist at a tech services company
What is our primary use case?: Endpoint security prevents malware and exploit kits coming into your mobile devices,...
Read full review of Cisco AMP for Endpoints »
Al Faruq Ibna Nazim
Head of Technology at a tech services company
What is our primary use case?: The last Catalyst I used was for a core solution in an airport. That was a 3850. The...
Read full review of Cisco Catalyst Switches »
Stephen Biastock
CEO
What is our primary use case?: I use it both at my home office, and we just installed it for one of our clients...
Read full review of Cisco Meraki Wireless LAN »
Ethan Amir
Project Director
What is most valuable?: In my previous employment, I used to deploy Meraki solutions for retail stores. They really...
Read full review of Meraki Dashboard »
Samer Hamwi
Sr. IT & Business Consultant at a tech services company
What is our primary use case?: Infrastructure as a Service for managed services and other customers, including...
Read full review of Cisco APIC-EM »

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Customer Service

Fabio Vilches
System Engineer
We had to use technical support once. They were great.
Read full review of Cisco HyperFlex HX-Series »
Fabrizio Volpe
Senior Consultant at Unify Square
Over many year, the only kind of support we needed directly from Cisco was (really seldom) for parts replacement
Read full review of Cisco ASA »
Al Faruq Ibna Nazim
Head of Technology at a tech services company
Cisco tech support is really slow. In the time it takes them to actually understand a scenario, we have mostly found...
Read full review of Cisco Catalyst Switches »
Shelby Knops
Marketing Campaign Manager at a tech vendor
Customer Service: - Poor Technical Support: - Average
Read full review of WebEx »
Mikhail Kozlov
Lead Software QA / DevOps Engineer at a comms service provider
We don't use Cisco support. In our company, we have our own support team with various CCNA and CCNP engineers.
Read full review of Cisco Catalyst Switches »
Aaron Solis
ESS Security
Excellent.
Read full review of Cisco ASA »
BURAK YESILDERYA
IT System Administrator at a transportation company
There is 24/7 support anytime, anywhere.
Read full review of Cisco ASA »
Bartosz Kowalski
Systems Engineer at a financial services firm
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Meraki MS Switches »
Simon Chaba
ICT Manager at a aerospace/defense firm
Customer Service: Excellent customer service. Cisco listens to their customers. Technical Support: Excellent customer...
Read full review of Cisco ASA »
Vikram Arsid
Cyber Security Software Engineer at Fireeye
It is all self-guided, and we were already using the physical appliances. Therefore, we knew how to use the product.
Read full review of Cisco ASAv »
Alexander Kostov
Senior IT Networking and Security Manager at a tech services company
In terms of technical support, it depends on the different cases. I would surely give Cisco technical support a...
Read full review of Cisco ASA »
Juan Dominguez
Senior Solutions Architect & Consultant at ZAG Technical Services
Cisco TAC has been phenomenal in most cases, but we have had a couple of minor instances where the issue took a bit...
Read full review of Cisco UCS B-Series »
Alin Prodea
Network Security Administrator at a tech company
Customer Service: 10/10. Technical Support: 9/10.
Read full review of Cisco ASA »
Anonymous User
Director of Technology at a recruiting/HR firm
Customer Service: The purchasing process could be easier. What I'd like to see is the ability to contact a live...
Read full review of Cisco Umbrella »
Anonymous User
Chief Technical Officer at a comms service provider
Customer Service: It's good. Technical Support: It's good.
Read full review of Cisco ASA »
Lehtihet Lamine
User at a transportation company
As of now, I have not had to contact technical support. I generally resolve all problems by myself.
Read full review of Cisco Wireless »
Vishal Punjabi
Consultant
Technical support from OEM is a six out 10, as RCA report has still not been shared to date.
Read full review of Cisco Firepower NGFW »
Tech432SrvcMn
Technical Services Manager at a comms service provider
I would rate the technical support a rating of seven out of ten.
Read full review of Cisco ASA »
Anonymous User
Security Technical Architect at a tech services company
I give technical support a rating of 5/10.
Read full review of Cisco ASA »
Anonymous User
Director of Technical Services at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of Cisco Catalyst Switches »
Azar Mammadli
IT Operation Manager
I would give them a high rating.
Read full review of Cisco ASA »
Anonymous User
Business Development Director
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Cisco ASA »
Anonymous User
Network System Engineer
Customer Service: 3.5/5. Technical Support: 3/5.
Read full review of Cisco ASA »
Anonymous User
IT Networks and Security Manager at a comms service provider
Customer Service: Good. Technical Support: Good.
Read full review of Cisco Wireless »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: Dedicated experts are available in support contract with Cisco. Technical Support: 100% skilled...
Read full review of Cisco ASA »
Anonymous User
Consultant at a healthcare company
Generally, when we do something with Lancope or Stealthwatch, either we play with the interface ourselves or we use...
Read full review of Cisco Stealthwatch Enterprise »
Anonymous User
Shared Information Security Officer at a university
Technical staff are excellent.
Read full review of CloudLock »
Anonymous User
Information Security Officer at a non-tech company
If I were to rank the tech support, I would give it an eight or a nine. They have not been able to resolve all of my...
Read full review of Cisco ASA »
Anonymous User
IT Consultant & MSP Account Manager at a tech company
Customer service and technical support is excellent. I give it a 9.5.
Read full review of Cisco Umbrella »
Peter Sanchez
I.T. Manager at a legal firm
Customer Service: It's Cisco. You call them and they fix it. Technical Support: I would give technical support a...
Read full review of Cisco Sourcefire 3D »

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Technical Support

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