Cisco vs West

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Cisco
Based on 361 reviews.
West
Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.West Corporation is a publicly traded telecommunications services provider based in Omaha, Nebraska. West Corporation operates under two segments: Communications Services and Unified Communications to provide customer contact services, conferencing services, event services and emergency call operations. Gary and Mary West co-founded WATS Marketing of America in 1978. During the first decade, West Teleservices hired thousands of employees and reached over $100 million in net proceeds.
Sample Customers
Cisco CCX: Aegean Motorway, BC Hydro, City of Biel, Houston Methodist, Linz AG, Logicalis, London Hydro, Pirelli, SickKids Foundation, Sony Corporation, Sony Marketing (Japan) Inc.
Cisco CVP: Sony Marketing (Japan) Inc.
Cisco Hosted Unified Communications Services : IDEALondon, Lone Star College System, North West Redwater
West Unified Communications as a Service: Sentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians
West Holly: Ochsner Medical Center, Western Union, Utah Spine Care, Stanford Health Care, Vanderbilt Medical Center
Popular Solutions
Top Comparisons
Compared 43% of the time.
Top Industries
Comms Service Provider
17%
Financial Services Firm
14%
Manufacturing Company
7%
University
5%
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Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
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Technical Support
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