Compare MSP360 vs Quorum

MSP360

Based on 15 reviews.

Quorum

Based on 21 reviews.

Sample Customers

MSP360 Backup

StratX

Quorum OnQ

LCL Bulk Transport

Popular Solutions

MSP360 Backup

5 reviews

Quorum OnQ

6 reviews

Top Industries

Computer Software Company

16%

Comms Service Provider

Real Estate/Law Firm

Construction Company

Comms Service Provider

15%

Real Estate/Law Firm

Financial Services Firm

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

CONRAD FORREST
President at MTS Consulting Group, Inc.
We are a managed service provider that's migrating more into cybersecurity, and I knew I needed a backup solution. I...
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Review 1 of 1

SteveThornton
Director of Computer Services at a non-profit
We're still old-school. We have a tape backup system that we use for the majority of our servers. onQ is kind of like...
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Review 1 of 1

Customer Service

CONRAD FORREST
President at MTS Consulting Group, Inc.
The technical support is decent, but I don't want to know the details of the backup and we almost have to pay...
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Amit Suthar
Team Lead at Dev Information Tech Pvt Ltd
The technical support services are good.
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DavidWork
Owner at Earthclick.net
I rate the support from MSP360 Backup an eight out of ten.
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Anonymous User
Owner
I have only had one question that I emailed support. My question was addressed in less than 24 hours, even going back...
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Anonymous User
President and Chief Technology Officer at a tech services company
We've dealt with technical support in the past and they have been very good so far. They are helpful and responsive....
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Magdalena Stanek
Owner at DataCorp Magdalena Stanek
We haven't had to contact technical support yet. We find the solution very easy to use, so we haven't required any...
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Anonymous User
Owner at a tech services company
Their support is very good. I am happy with the support.
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Anonymous User
System Admin at a financial services firm
Technical support is good and it is easy to get solutions.
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Fabio De Souza
TS Engineer at a computer software company
I've used technical support in the past and I've found them to be very good. They are quite fast and very helpful. My...
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Anonymous User
IT Manager at a transportation company
Their support is good.
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Anonymous User
Director at CyberSec Europe
Not applicable.
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Review 1 of 11

Rajesh Kumar Ramachandran
Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at OHI TELECOMMUNICATION CO LLC
We haven't faced many issues with technical support. But, if we want to use technical support, we need an internet...
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Mohamed Iqbal
Presales Information Technology Consultant at JBA
The solution’s customer support is good. However, the support could be better, and the turn-around time could be...
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Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
We have not tried to contact technical support because we don't have any sales in the region. At this point, we don't...
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SteveThornton
Director of Computer Services at a non-profit
Quorum's support, compared to any of the people we've dealt with, which has primarily been Symantec, is far superior....
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Sean Fiandaca
IT Manager at Wineland-Thomson Adventures
I have used support dozens of times in the past thirteen years and in all cases they were helpful, professional, and...
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Anonymous User
IT Manager at a individual & family service
I have experience with the product's support team. I got a prompt response via email from the technical team when I...
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ChrisMcCollum
Server Administrator at CBX Global
Quorum support is very good. They have very knowledgeable technicians who are more than happy to guide you through...
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Darryl D
VP Director of Information Technology at a financial services firm
One of the things that I like about Quorum is the level of support. Overall, their support folks are great. They have...
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Anonymous User
IT Manager at a individual & family service
So far, technical support has been very good.
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Anonymous User
CTO at a comms service provider
We haven't been in contact with technical support since the POC, but we were in close contact with the engineers...
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Shrijendra Shakya
C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
Quorum OnQ tech support is fantastic. They provide one to one support, we can meet them, or people over there can...
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Anonymous User
Director of Information Technology at Pugh & Company, P.C.
World-class! Tech support staff is very responsive and extremely knowledgeable. I do not recall a single instance...
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SteveDenger
IT Manager at Trinity Logistics Corp
Quorum support is second to none. Their onboarding process for bringing you over to OnQ, or for upgrading units, is...
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Anonymous User
Senior Vice President at a tech services company
Support is very much available from the UK and the US, directly from the vendor. They don't offer support via...
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KevinKelcey
Director of IT at City of Gainesville Texas
When I called in at the beginning, right when I was getting acclimated to the system, I'd always get the same guy,...
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Md Tj
Solution Consultant at Anamtech
They have a team in the US, and, along with that, they also have a team in the Middle East as well. Support is good....
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Bo Heinemeyer
Director of Technology at P&S Investment Company, Inc.
Amazing throughout the last six years. A lot of companies get too big too fast and can't keep up with the support...
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WilliamEstlow
Network Manager at Century Savings Bank
As far as support goes, whenever I have had an actual problem with something — like one of the servers for some...
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Review 1 of 18

Technical Support

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