Compare Cloudflare vs HUMAN

Cloudflare

Based on 103 reviews.

HUMAN

Based on 1 review.

Sample Customers

Cloudflare Bot Management

SoFi, AngelList, ArtStation, ao.com, zendesk, Marketo, DigitalOcean

HUMAN BotGuard for Applications

theTradeDesk

HUMAN MediaGuard

Dealer.com

Popular Solutions

Cloudflare

18 reviews

Cloudflare Web Application Firewall

13 reviews

Cloudflare DNS

13 reviews

HUMAN BotGuard for Applications

0 reviews

Top Industries

Educational Organization

21%

Comms Service Provider

14%

Computer Software Company

13%

Financial Services Firm

Computer Software Company

23%

Financial Services Firm

13%

Comms Service Provider

Media Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stefan Rusu
Senior DevOps Engineer at a tech vendor
We use the product to access applications that are restricted to employees only.
Read full review of Cloudflare Zero Trust Platform »
Spencer Malmad
Owner at Tech Exchange
I use Cloudflare for legacy websites that I need to protect because they're very vulnerable or to secure a client's...
Read full review of Cloudflare »
Leandro Soares Costa
Coordinator of the Architecture Security Team at TOTVS
We used to have a traditional VPN earlier, but now we are using Cloudflare Access instead of our traditional VPN....
Read full review of Cloudflare Access »
JaanAnvelt
CISO at BIGBANK AS
We use this solution to protect our websites and services.
Read full review of Cloudflare Web Application Firewall »
Darryl Wethington
Senior Cloud Solution Architect at ITSG integrated Technology Solution Group
I had one design that I did, and it was related to Cloudflare API Gateway. Anything that comes in the front-end URL...
Read full review of Cloudflare DNS »

Review 1 of 5

Anonymous User
Project Manager/Team Leader at a comms service provider
Primary use case of this solution is to detect fraud traffic (also mark the network which is sending the fraud...
Read full review of HUMAN BotGuard for Applications »

Review 1 of 1

Customer Service

Hitesh R
Solutions Architect at Amazure Technologies Private Limited
Technical support is really good. I work on multiple products, and therefore getting a response from Cloudflare is...
Read full review of Cloudflare Web Application Firewall »
Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
Nagendra Nekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Cloudflare Access »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare DNS »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Eddy Ramirez
IT Security Director at a financial services firm
I've never contacted technical support in the past.
Read full review of Cloudflare DNS »
MariosChristodoulou
Chief Information Officer at F.P. eSafe Solutions LTD
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Dniel Parra
Network engineer at Ufinet
The technical support for Cloudflare is good because the team is knowledgeable about the connection, standard,...
Read full review of Cloudflare »
Tch40Dr800
Business Director at a tech services company
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we...
Read full review of Cloudflare »
Anonymous User
DevOps Engineer at a tech services company
I have never contacted Cloudflare's support team.
Read full review of Cloudflare »
Anonymous User
Network Security Engineer at a computer software company
We've reached out to technical support in the past and we've found hem to be very good. We're satisfied with the...
Read full review of Cloudflare »
Anonymous User
Systems and New Media Manager at a leisure / travel company
Technical support is 10/10. Our one call about a caching issue was easily fixed and it turned out to be a problem we...
Read full review of Cloudflare »
BrianWilliams
VP/Director of IT
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare DDoS »
Daniel Kabucho
Technical Solutions Specialist-Cyber security at Liquid Telecom
Based on our usage and experience, the support is good, but we do not know about the client's experience.
Read full review of Cloudflare DNS »
Andrii Präger
CTO at QROK GmbH
We are satisfied with technical support.
Read full review of Cloudflare »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare DDoS »
Aum e Hani
Manager - Web Development at a engineering company
Until now, I didn’t require much technical support. I try to find any help by myself through the interface.
Read full review of Cloudflare »
Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
Read full review of Cloudflare »
Ryan Pellette
Product Manager at a tech services company
I haven't contacted support which indicates a good self-serve product. The tools to answer your own questions are...
Read full review of Cloudflare »
Anonymous User
COO at a tech services company
I rate technical support quite badly. The support person had a hard time understanding my issue. But to be fair, we...
Read full review of Cloudflare »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
JaanAnvelt
CISO at BIGBANK AS
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Superintendent of Cloud Platforms at a manufacturing company
As far as technical support, we have not really had any issues that require contacting them.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Anonymous User
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare DDoS »

Review 1 of 30

Anonymous User
Project Manager/Team Leader at a comms service provider
Very helpful. They handle everything quickly.
Read full review of HUMAN BotGuard for Applications »

Review 1 of 1

Technical Support

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