Compare Cloudflare vs Trustwave

Cloudflare

Based on 103 reviews.

Trustwave

Based on 16 reviews.

Sample Customers

Cloudflare Area 1 Email Security

Icon Ventures, Kleiner, Perkins, Caufield and Byers, Data Collective, First Round Capital, Allegis

Cloudflare Web Application Firewall

crunchbase, udacity, marketo, okcupid, zendesk

Cloudflare Gateway

1. Atlassian 2. Baidu 3. Cisco 4. Datadog 5. DigitalOcean 6. Dropbox 7. eBay 8. Facebook 9. Google 10. HubSpot 11. IBM 12. LinkedIn 13. Lyft 14. Mailchimp 15. Microsoft 16. Netflix 17. Oracle 18. PayPal 19. Pinterest 20. Qualcomm 21. Roblox 22. Salesforce 23. Spotify 24. Square 25. Stripe 26. Twitter 27. Uber 28. VMware 29. WeWork 30. Wix

Trustwave Web Application Firewall

New York Hotel, Hungry Howies, InterGraph, Schiotzky's, Magnolia Hotels, Qdoba Mexican Grill

Popular Solutions

Cloudflare

18 reviews

Cloudflare Web Application Firewall

13 reviews

Cloudflare DNS

13 reviews

Trustwave DbProtect

1 reviews

Trustwave App Scanner [EOL]

0 reviews

Trustwave Secure Email Gateway

2 reviews

Top Industries

Educational Organization

21%

Comms Service Provider

14%

Computer Software Company

13%

Financial Services Firm

Computer Software Company

15%

Government

14%

Educational Organization

12%

Financial Services Firm

11%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stefan Rusu
Senior DevOps Engineer at a tech vendor
We use the product to access applications that are restricted to employees only.
Read full review of Cloudflare Zero Trust Platform »
Leandro Soares Costa
Coordinator of the Architecture Security Team at TOTVS
We used to have a traditional VPN earlier, but now we are using Cloudflare Access instead of our traditional VPN....
Read full review of Cloudflare Access »
Spencer Malmad
Owner at Tech Exchange
I use Cloudflare for legacy websites that I need to protect because they're very vulnerable or to secure a client's...
Read full review of Cloudflare »
Darryl Wethington
Senior Cloud Solution Architect at ITSG integrated Technology Solution Group
I had one design that I did, and it was related to Cloudflare API Gateway. Anything that comes in the front-end URL...
Read full review of Cloudflare DNS »
JaanAnvelt
CISO at BIGBANK AS
We use this solution to protect our websites and services.
Read full review of Cloudflare Web Application Firewall »

Review 1 of 5

Marcelo Raza
Cyber Security Architect at Oakmount
In my company, there is a need to protect some reports, especially some little reports about some test databases,...
Read full review of Trustwave DbProtect »
Anonymous User
IT Security & Compliance Administrator at ITCBD
Log collection, and correlation engine usage.
Read full review of Trustwave SIEM [EOL] »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe

Read full review of Trustwave Secure Web Gateway [EOL] »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Student Worker, Information Security Office at a university

Read full review of Trustwave App Scanner [EOL] »

Review 1 of 5

Customer Service

Daniyal Khalid
Technical Solutions Specialist at Google
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare DDoS »
Sourabh Pardhi
Senior Information Security Analyst at Everbridge
We get people to support us when we contact them. However, it takes them too long to respond. The first response is...
Read full review of Cloudflare DDoS »
M.A. Faisal
General Manager at .bKash Limited
Cloudflare's technical support in this region, specifically in Bangladesh, is acceptable. However, since there is no...
Read full review of Cloudflare »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Eddy Ramirez
IT Security Director at a financial services firm
I've never contacted technical support in the past.
Read full review of Cloudflare DNS »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare DNS »
MariosChristodoulou
Chief Information Officer at F.P. eSafe Solutions LTD
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare Access »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
Technical support is really good. I work on multiple products, and therefore getting a response from Cloudflare is...
Read full review of Cloudflare Web Application Firewall »
Anders Johansson
Senior Specialist at Tieto Estonia
I especially remember that we got great support. I would absolutely rate the support a five out of five, they helped...
Read full review of Cloudflare Access »
Jay Vekaria
Linux System Administrator at Ergode
We haven't needed to contact them so far. Managing DNS on multiple other platforms was relatively easy for me, so I...
Read full review of Cloudflare DNS »
Anonymous User
Online Marketing & Development Manager at a engineering company
Technical support is 10/10 – very good.
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare DNS »
Anonymous User
Senior Consultant at a comms service provider
Technical support is responsive.
Read full review of Cloudflare »
Anonymous User
Works at bitmart
The technical support is good.
Read full review of Cloudflare »
Tch40Dr800
Business Director at a tech services company
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we...
Read full review of Cloudflare »
Anonymous User
Senior Consultant at a comms service provider
The technical support team is very good and they know what they're doing.
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
I have not had any issues with the technical support of the Cloudflare Web Application Firewall. Local support is...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
Read full review of Cloudflare »
Andrii Präger
CTO at QROK GmbH
We are satisfied with technical support.
Read full review of Cloudflare »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Anonymous User
CTO at a tech services company
The solution's customer support is really bad. When you have some issue, you will never get an answer from customer...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
Read full review of Cloudflare »
Dniel Parra
Network engineer at Ufinet
The technical support for Cloudflare is good because the team is knowledgeable about the connection, standard,...
Read full review of Cloudflare »
XYX ABC
Product manager at Infozion
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
BrianWilliams
VP/Director of IT
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the...
Read full review of Cloudflare »
Aum e Hani
Manager - Web Development at a engineering company
Until now, I didn’t require much technical support. I try to find any help by myself through the interface.
Read full review of Cloudflare »
Daniel Kabucho
Technical Solutions Specialist-Cyber security at Liquid Telecom
Based on our usage and experience, the support is good, but we do not know about the client's experience.
Read full review of Cloudflare DNS »
Raj Meka
President and CEO at Mekas Cloud Services
We have not used technical support.
Read full review of Cloudflare »
Anonymous User
System Analyst at a comms service provider
I have never had to contact technical support or open a ticket because the servers are so reliable.
Read full review of Cloudflare DNS »

Review 1 of 30

Marcelo Raza
Cyber Security Architect at Oakmount
The solution's technical support is provided to us from Chicago by an analyst who also provides support to many in...
Read full review of Trustwave DbProtect »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
Support is not so good, honestly. The response time could be faster.
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »

Review 1 of 14

Technical Support

No Data Available

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