Compare Code42 vs Dell EMC | IT Central Station

Code42 Based on 74 reviews.	Dell EMC Based on 359 reviews.
Sample Customers
Code42 Next-Gen DLP: Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.	EMC Avamar: Comanche County Memorial Hospital, Cap Atlantique, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions Dell BakBone: Medien-Service Untermain (MSU), FAW Foundry, PRIME, Wayne Fueling Systems, GMO Internet, Fullcast Holdings, Georgian College, Bitbrains, LifeChurch.tv EMC NetWorker: Secure-24, Riverside Health System, Shriners, Panatonni, Qatar Islamic Bank, Eurosport Dell EMC Data Protection Advisor: Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Popular Solutions
Code42 Next-Gen DLP 12 reviews	Dell EMC Unity 114 reviews Dell EMC XtremIO Flash 25 reviews EMC VNX [EOL] 25 reviews
Top Comparisons
Veeam Backup & Replication vs. Code42 Next-Gen DLP Compared 20% of the time.	EMC NetWorker vs. EMC Avamar Compared 19% of the time. EMC Avamar vs. EMC NetWorker Compared 28% of the time. Veeam Backup & Replication vs. Dell EMC Data Protection Advisor Compared 39% of the time.
Top Industries
No Data Available	Financial Services Firm 15% Healthcare Company 11% Manufacturing Company 10% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
ABS Support Analyst at a tech vendor
How has it helped my organization?
Since I started working with CrashPlan we have less tickets open, since we offer…
Read full review of Code42 Next-Gen DLP »

Review 1 of 1

EduardPetruf
Backup & Storage administrator at a tech services company
What is most valuable?
Very nice tools (nsrwatch, nsradmin) in CLI for administration, monitoring, and management.…
Read full review of EMC NetWorker »
Heber Hernandez
IT Manager
How has it helped my organization?
There is no need to archive data and/or move data from expensive storage since the…
Read full review of Compellent »
David Hammink
System Administrator
What is our primary use case?
Our first storage in our first steps towards virtualisation. It worked fine and was very…
Read full review of EMC CLARiiON CX4 series »
Anonymous User
IT Operations Manager
What is our primary use case?
We use it for virtual machines and data. It performed well but it's end-of-life now. We…
Read full review of Dell EqualLogic PS series »
Anonymous User
Sr. Engineer at a tech services company
What is our primary use case?
We use it as our primary storage, mostly for VMware, the tier-one storage of our VMs. We…
Read full review of Dell EMC Unity »

Review 1 of 5

Customer Service

Dj Elmer
Research IT Support Specialist at a tech vendor
They are amazing.
Read full review of Code42 Next-Gen DLP »
KenBailey
Senior Desktop Engineer at a tech vendor
Customer Service: Their customer service has been outstanding. The communication is very open and consistent whenever...
Read full review of Code42 Next-Gen DLP »
Michael Scarpelli
Director, Information Technology and Technical Support at a consultancy
Customer Service: CrashPlan support is very quick to respond and the company in general seems highly engaged with...
Read full review of Code42 Next-Gen DLP »
Andrew Salinger
Manager, IT at a engineering company
Customer Service: Customer service is great; the best I have had with any company. No joke. To date, it has been...
Read full review of Code42 Next-Gen DLP »
Deron Turner
Data Center Technician
Customer Service: 9 out of 10. Excellent. Technical Support: excellent
Read full review of Code42 Next-Gen DLP »
Anonymous User
IT Technician at a tech services company
Customer Service: Awesome. They listened to me and helped reached my goal. They develop a backup software, not a text...
Read full review of Code42 Next-Gen DLP »
Anonymous User
IT Specialist
Customer Service: Great Technical Support: Very informative
Read full review of Code42 Next-Gen DLP »
Anonymous User
Information Technology, Parts Sales at a transportation company
Customer Service: Great. I've barely needed any, but when I have, they've been very responsive. (Once again, I need a...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Manager, Internal Systems Support
Customer Service: Excellent, no problems. Technical Support: Excellent
Read full review of Code42 Next-Gen DLP »
Anonymous User
IT Manager at a non-profit
Customer Service: Customer service has been great. When setting up child organizations the first time I moved my...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Customer Support Analyst II
Customer Service: Very well. They are quick to respond to inquiries. Technical Support: Very well. Responses to...
Read full review of Code42 Next-Gen DLP »
Anonymous User
IT Manager
I've never had a problem getting a hold of somebody within a few minutes if I had a question.
Read full review of Code42 Next-Gen DLP »
Anonymous User
Managed Service Engineer
Customer Service: Best support portal I have ever used. Technical Support: Great so far.
Read full review of Code42 Next-Gen DLP »
Anonymous User
Application Specialist–Advanced at a media company
Customer service from Code42 is top notch. I recently had one of their employees call me on his day off to check on...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Director of Information Technology
Customer Service: Exceptional customer service. Always above and beyond. Technical Support: Also exceptional.
Read full review of Code42 Next-Gen DLP »
Anonymous User
IT Manager at a tech services company
Customer Service: Code42's Customer service team gets a 10 out of 10 any day of the week. This team consistently goes...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Logistics Analyst/Systems Administrator at a aerospace/defense firm
Code42 has excellent customer support. We always get prompt replies to e-mails, and their phone/chat support has yet...
Read full review of Code42 Next-Gen DLP »
Alexander Warren
System Administrator III at a university
Customer Service: Pretty good. My rep keeps in contact with me, and they have an advocate hub where IT pros can...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Infrastructure and Support Manager
Customer Service: Customer service is excellent! Technical Support: Technical support is excellent!
Read full review of Code42 Next-Gen DLP »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: I have had to contact them several times on small issues and they have been quick to respond and...
Read full review of Code42 Next-Gen DLP »
Anonymous User
IT Specialist
Customer Service: Customer service has been excellent. Technical Support: Excellent.
Read full review of Code42 Next-Gen DLP »
Anonymous User
TSS
Customer Service: I haven't had to deal much with their customer service, but they have always been prompt,...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Senior Security Engineer - Systems Management at a financial services firm
Customer Service: I won't even bother rating them because they are in in a class of their own. Truly a wonderful...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Senior Network Engineer at a real estate/law firm
Customer Service: Customer service is amazing with Code42. Everyone is very willing to help and is very professional....
Read full review of Code42 Next-Gen DLP »
Anonymous User
Venture Center Senior Associate
Customer Service: Great, I had one support instance that I needed help with, and they got back right away. Technical...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Senior Systems Engineer at a real estate/law firm
Customer Service: Customer service is amazing with Code42. Everyone is very willing to help and is very professional....
Read full review of Code42 Next-Gen DLP »
Anonymous User
Manager, IT at a marketing services firm
Customer Service: Customer service has been great with getting our license codes and getting up and running. Other...
Read full review of Code42 Next-Gen DLP »
Anonymous User
Senior Systems Engineer at a comms service provider
Customer Service: Customer service is great. They preemptively reached out to me once the order has been submitted to...
Read full review of Code42 Next-Gen DLP »
Anonymous User
IT Director at a tech vendor
Customer Service: Excellent. They have always been great on the phone, chat, or email. Technical Support: Excellent....
Read full review of Code42 Next-Gen DLP »
Anonymous User
Sr. Systems Administrator at a pharma/biotech company
Customer Service: The customer service has always been great from Code42. They have helped us with initial...
Read full review of Code42 Next-Gen DLP »

Review 1 of 30

Cobus Smit
Senior Systems Engineer - Storage Resource Management at a tech services company
The technical support is very good.
Read full review of EMC VPLEX »
BobWhitcombe
Technical Sales Architect at a tech services company
We have received excellent support from EMC and now Dell.
Read full review of EMC VNX [EOL] »
Muhammad Adel
Infrastructure Senior Specialist at a financial services firm
They are always in touch with us doing whatever they can.
Read full review of VxRail »
Rick Laughinghouse
Project Manager at a financial services firm
My colleague did a firmware upgrade recently and that went well. I would say that was a good experience with tech...
Read full review of Dell EMC Unity »
Joe Huang
Solution Engineer at a tech vendor
There are rich reviews, articles and people who are expert and full of passion to solve your problems in their forum.
Read full review of ScaleIO »
David Silberhorn
Senior Systems Engineer at Midland States Bank
Support was responsive.
Read full review of Dell EMC Unity »
Steven Aldenkamp
Systems Consultant at a tech services company
Sometimes our customers use tech support but, generally, tech support is in order.
Read full review of Dell EMC Unity »
SrSysSpecialist534
Senior System Specialist at a construction company
In most instances, we've had good support with quick resolutions. One incident occurred during an upgrade to a SAN...
Read full review of Vblock »
Don Woodward
Solutions Consultant at BlueAlly
I do use technical support quite often. In fact, any time I do an upgrade I call Copilot and let them know that I'm...
Read full review of Dell EMC SC Series »
Jonathan Clark
Engineer at a tech services company
EMC Support provides a high quality service, however I have encountered very few technical issues with this...
Read full review of EMC Data Domain »
BJ Bodden
Senior Systems Engineer at a healthcare company
Customer Service: Good at time but also questionable at times. EMC has grown to such a big enterprise they are...
Read full review of EMC RecoverPoint Continuous Remote Replication »
RickGraham
IT Architect at a aerospace/defense firm
It's pretty good, but not great.
Read full review of Vblock »
Bassem Elsayed
Director of Enterprise Applications and Integrated Solutions Department at a library
Seven out of 10.
Read full review of Documentum xCelerated Composition Platform »
Anonymous User
Infrastructure Engineer at a financial services firm
As I said above, when you call, their support is a little light on the "tech. Sometimes you get the correct people....
Read full review of Dell EMC Unity »
Anonymous User
Senior Systems Engineer at BBH Solutions
We have used technical support occasionally. There really have been no issues, we haven't had it that long. But just...
Read full review of Dell EMC Unity »
Joe Klein
Sr Storage Architect at a tech services company
Dell is far worse at support than EMC was. It headed downhill fast.
Read full review of Dell EMC Unity »
Anonymous User
Senior Specialist at a tech services company
Customer Service: 9/10 - we get immediate support from EMC. Technical Support: 9/10 - we get immediate support from EMC.
Read full review of EMC VNX [EOL] »
Anonymous User
Technical Manager / Administrator at a tech services company
Customer Service: It's satisfactory. This company really care for their customers. Technical Support: So far, we have...
Read full review of EMC VNX [EOL] »
David Hammink
System Administrator
Whenever a disk had a problem, EMC was right on top of it. In some instances, they called me before I even knew what...
Read full review of EMC CLARiiON CX4 series »
Anonymous User
Director of IT at a financial services firm
Tech support is knowledgeable. We get the answers when we need them, they get us back up.
Read full review of Dell EMC Unity »
Stephan Koenen
Manager Storage And Back Up at a manufacturing company
We had a licensing issue to do with encryption but, other than that, we have not had to use tech support. It took a...
Read full review of Dell EMC Unity »
Anonymous User
Storage Solutions Architect at a healthcare company
Technical support has been good and responsive. They know how to fix an issue.
Read full review of Dell EMC Unity »
Anonymous User
Senior Consultant at a tech services company
Technical support is very affirmative and efficient.
Read full review of EMC VMAX »
Anonymous User
Technical Team Lead at a tech services company
We have not called support for three years. The technical documentation is good, so I would give it a rating of 9/10....
Read full review of EMC RecoverPoint Continuous Remote Replication »
Anonymous User
Sr. Engineer at a tech services company
Technical support is responsive, of course. If it's obviously a Unity issue, it's usually a pretty simple and...
Read full review of Dell EMC Unity »
Anonymous User
Senior Systems Engineer at a tech services company
With the new support options offered with Unity, this support is always offered on a 24/7 basis (if the customer...
Read full review of Dell EMC Unity »
Nosgni
Senior Associate, Enterprise Systems, EMEA & APAC Technology Services
Dell EMC support is good, but expensive.
Read full review of EMC VNX [EOL] »
Anonymous User
Solution Architect - Data Center at a tech consulting company
Before they do an upgrade, our customers will talk to us and they will also talk to Dell EMC support. From what I...
Read full review of Dell EMC Unity »
Anonymous User
Infrastructure Engineer at a healthcare company
Technical support has been top-notch.
Read full review of Dell EMC SC Series »
Anonymous User
Network Administrator at a construction company
We've used the technical support. They've been great. They have a good system to alert you when there's an issue....
Read full review of Dell EMC Unity »

Review 1 of 30

Technical Support

No Data Available

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Code42 vs Dell EMC

How has it helped my organization?

What is most valuable?

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is our primary use case?