Compare Code42 vs FalconStor | IT Central Station

Code42 Based on 74 reviews.	FalconStor Based on 4 reviews.
Overview
Information Not Available	FalconStor Software provides data protection and storage virtualization solutions. In 2012, the company has agreed to pay $5.8 US million as part as a federal investigation settlement, after it has admitted that its employees gave more than $300,000 in bribes to executives at JPMorgan Chase with restricted stock shares and golf memberships in exchange for contracts. On July 23, 2013, Falconstor announced that it had named Gary Quinn as the President and CEO. He is still currently the CEO.
Sample Customers
Code42 Next-Gen DLP: Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.	FalconStor Virtual Tape Library [EOL]: Komposite
Popular Solutions
Code42 Next-Gen DLP 14 reviews
Top Comparisons
Veeam Backup & Replication vs. Code42 Next-Gen DLP Compared 21% of the time.	Veeam Backup & Replication vs. FalconStor Virtual Tape Library [EOL] Compared 30% of the time.
Top Industries
University 21% Marketing Services Firm 12% Aerospace/Defense Firm 9% Financial Services Firm 8%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Andrew Salinger
Manager, IT at a engineering company
What is most valuable?: The file restore functionality and remote backup for remote users is fantastic. It doesn't...
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No Data Available

Customer Service

Kurt Miller
Senior IT Manager at a marketing services firm
Customer Service: 10 Technical Support: 10
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JeffBrown
IT Officer at a non-profit
Customer Service: They have excellent documentation on their platform but their site search is challenged. They...
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Michael Knight
Customer Support Analyst II
Customer Service: Very well. They are quick to respond to inquiries. Technical Support: Very well. Responses to...
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Deron Turner
Data Center Technician
Customer Service: 9 out of 10. Excellent. Technical Support: excellent
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Anonymous User
Infrastructure Engineer at a tech vendor
Customer Service: Customer service is always very easy to get a hold of and are very knowledgeable. Technical...
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Meaghann Lees
Network Security Administrator at a real estate/law firm
Customer Service: Fantastic! Calling Code42 for support is one of the easiest calls we ever have to make. It's way...
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Leora "Sparky" Thomas
Marketing Guru at a security firm
Customer Service: We've never really interacted with customer service as the licensing and renewals can all be done...
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KenBailey
Senior Desktop Engineer at a tech vendor
Customer Service: Their customer service has been outstanding. The communication is very open and consistent whenever...
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Aaron Michalove
Director of Information Systems
Customer Service: The buying process was easy. Multi-year discounts sweetened the deal. Customer Service has mainly...
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Anonymous User
End User Technology Manager at a healthcare company
Customer Service: Top notch! Whenever we had questions or needed a bit of guidance, they were spot on with their...
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Anonymous User
Executive & Internal System Support
Customer Service: Top notch, I have never had such a great experience with a company. Technical Support: 10/10
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Anonymous User
Venture Center Senior Associate
Customer Service: Great, I had one support instance that I needed help with, and they got back right away. Technical...
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Anonymous User
Application Specialist–Advanced at a media company
Customer service from Code42 is top notch. I recently had one of their employees call me on his day off to check on...
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Anonymous User
TSS
Customer Service: I haven't had to deal much with their customer service, but they have always been prompt,...
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Anonymous User
Senior Security Engineer - Systems Management at a financial services firm
Customer Service: I won't even bother rating them because they are in in a class of their own. Truly a wonderful...
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Alexander Warren
System Administrator III at a university
Customer Service: Pretty good. My rep keeps in contact with me, and they have an advocate hub where IT pros can...
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Anonymous User
Network and Database Manager at a tech services company
Customer Service: We were noobies and were able to implement on our two campuses without issue. CrashPlan support is...
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Anonymous User
Senior Systems Engineer at a real estate/law firm
Customer Service: Customer service is amazing with Code42. Everyone is very willing to help and is very professional....
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Anonymous User
Student Technology Integration
10/10
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Anonymous User
Information Technology, Parts Sales at a transportation company
Customer Service: Great. I've barely needed any, but when I have, they've been very responsive. (Once again, I need a...
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Anonymous User
Senior Network Engineer at a real estate/law firm
Customer Service: Customer service is amazing with Code42. Everyone is very willing to help and is very professional....
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Anonymous User
Technical Systems Engineer at a tech services company
Customer Service: I had never the pleasure to hear the customer service because I work in the IT tech support. But...
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Anonymous User
Desktop Services Specialist at a tech vendor
Customer Service: The customer service at Code42 has always been top notch. They know how to talk to their clients...
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Anonymous User
Knowledge Manager/Technical Support Specialist at a consultancy
Customer Service: I have had no need to contact customer service. Technical Support: N/A
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Anonymous User
Administrator at a non-profit
Customer Service: Exceptional Technical Support: Exceptional. Always get a native English speaker.
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Anonymous User
Network Administrator
Customer Service: It's great! We haven't needed it much because it is such a great product. Technical Support: Their...
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Anonymous User
Senior System Administrator at a university
Customer Service: Excellent customer service and quick response times. Technical Support: Very good, very knowledgeable.
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Anonymous User
BIM Manager at a construction company
Customer Service: The purchasing process was very pleasant. All of my questions were answered. There were no...
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Anonymous User
Infrastructure and Support Manager
Customer Service: Customer service is excellent! Technical Support: Technical support is excellent!
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Anonymous User
IT Manager
I've never had a problem getting a hold of somebody within a few minutes if I had a question.
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Anonymous User
Senior Engineer at Planet Technologies
Customer Service: Good Technical Support: Excellent – although the times are odd. Support comes from Long Island, NY,...
Read full review of FalconStor VTL [EOL] »
Anonymous User
Enterprise Storage Administrator at a healthcare company
Customer Service: The level of customer service is excellent. Their response time is immediate, and they have an...
Read full review of FalconStor FDS [EOL] »
Anonymous User
Storage Engineer at a healthcare company
Customer Service: We had a field engineer onsite so he knew his stuff. Technical Support: Same as customer support.
Read full review of FalconStor VTL [EOL] »
Anonymous User
Senior System Engineer at a tech services company
Customer Service: Good Technical Support: Very good
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Technical Support

No Data Available

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