Compare Code42 vs Iron Mountain | IT Central Station

Code42 Based on 14 reviews.	Iron Mountain Based on 1 review.
Sample Customers
Code42 Backup + Restore: Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.	Iron Mountain Connected: University of La Verne
Popular Solutions
Code42 Backup + Restore 14 reviews	Iron Mountain Connected 1 reviews
Top Comparisons
Veeam Backup & Replication vs. Code42 Backup + Restore Compared 21% of the time.	Veeam Backup & Replication vs. Iron Mountain Connected Compared 27% of the time.
Top Industries
University 21% Marketing Services Firm 13% Aerospace/Defense Firm 9% Healthcare Company 8%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Andrew Salinger
Manager, IT at a engineering company
Valuable Features: The file restore functionality and remote backup for remote users is fantastic. It doesn't take...
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Review 1 of 1

Jerome Waller
CEO of WallyTunes Business Group at a pharma/biotech company
Valuable Features: The fact that it is offsite storage. The flexible ways you can get to the data. Simply, the...
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Review 1 of 1

Customer Service

Deron Turner
Data Center Technician
Customer Service: 9 out of 10. Excellent. Technical Support: excellent
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Jeff Hiner
Systems Admin. at a energy/utilities company
Customer Service: Customer service is awesome, They are on top of all questions and are US based. Technical Support:...
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Anonymous User
Infrastructure Engineer at a tech vendor
Customer Service: Customer service is always very easy to get a hold of and are very knowledgeable. Technical...
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Kurt Miller
Senior IT Manager at a marketing services firm
Customer Service: 10 Technical Support: 10
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Sergio Castañeda
ABS Support Analyst at a tech vendor
Customer Service: The best, they are always in contact and resolving all our needs. We have a lot of interaction with...
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Meaghann Lees
Network Security Administrator at a real estate/law firm
Customer Service: Fantastic! Calling Code42 for support is one of the easiest calls we ever have to make. It's way...
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Patrick Gibbons
Network and Database Manager at a tech services company
Customer Service: We were noobies and were able to implement on our two campuses without issue. CrashPlan support is...
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Anonymous User
Information Technology, Parts Sales at a transportation company
Customer Service: Great. I've barely needed any, but when I have, they've been very responsive. (Once again, I need a...
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Anonymous User
IT Specialist
Customer Service: Great Technical Support: Very informative
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Anonymous User
Senior Systems Engineer at a real estate/law firm
Customer Service: Customer service is amazing with Code42. Everyone is very willing to help and is very professional....
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Anonymous User
Desktop Services Specialist at a tech vendor
Customer Service: The customer service at Code42 has always been top notch. They know how to talk to their clients...
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Anonymous User
Senior Manager, Enterprise Systems Management at a consultancy
Customer Service: Very high. The customer support folks we worked with were outstanding! Technical Support: Superb!...
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Anonymous User
Manager, Internal Systems Support
Customer Service: Excellent, no problems. Technical Support: Excellent
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Anonymous User
Network Administrator
Customer Service: It's great! We haven't needed it much because it is such a great product. Technical Support: Their...
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Anonymous User
Owner/General Manager at a tech services company
Customer Service: The customer service for this company is spot on. They have always answered any questions in a...
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Anonymous User
Sim Tech Lead at a healthcare company
Customer Service: We have had positive and infrequent interactions with customer service, which is always a good...
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Anonymous User
ITS Support Analyst II
Customer Service: 9 Technical Support: 9
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Anonymous User
Knowledge Manager/Technical Support Specialist at a consultancy
Customer Service: I have had no need to contact customer service. Technical Support: N/A
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ManagedSvcEng72851
Managed Service Engineer
Customer Service: Best support portal I have ever used. Technical Support: Great so far.
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Anonymous User
IT Technician at a tech services company
Customer Service: Awesome. They listened to me and helped reached my goal. They develop a backup software, not a text...
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Anonymous User
Customer Support Technician
Customer Service: Excellent Technical Support: Excellent
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Anonymous User
Director of Information Technology
Customer Service: Exceptional customer service. Always above and beyond. Technical Support: Also exceptional.
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Anonymous User
IT Director at a tech vendor
Customer Service: Excellent. They have always been great on the phone, chat, or email. Technical Support: Excellent....
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Anonymous User
TSS
Customer Service: I haven't had to deal much with their customer service, but they have always been prompt,...
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Anonymous User
Logistics Analyst/Systems Administrator at a aerospace/defense firm
Code42 has excellent customer support. We always get prompt replies to e-mails, and their phone/chat support has yet...
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Anonymous User
Systems Administrator at a healthcare company
Customer Service: I have had to contact them several times on small issues and they have been quick to respond and...
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G
Sr. Desktop Engineer at a tech vendor
Customer Service: Excellent! I've had great experiences with all the staff. From product trainers, the sales team and...
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Anonymous User
Administrator at a non-profit
Customer Service: Exceptional Technical Support: Exceptional. Always get a native English speaker.
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Anonymous User
IT Manager
I've never had a problem getting a hold of somebody within a few minutes if I had a question.
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Alexander Warren
System Administrator III at a university
Customer Service: Pretty good. My rep keeps in contact with me, and they have an advocate hub where IT pros can...
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Review 1 of 30

Jerome Waller
CEO of WallyTunes Business Group at a pharma/biotech company
I never had to contact them.
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Review 1 of 1

Technical Support

No Data Available

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