Compare Code42 vs Iron Mountain | IT Central Station

Code42 Based on 74 reviews.	Iron Mountain Based on 1 review.
Sample Customers
Code42 Next-Gen DLP: Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.	Iron Mountain Connected: University of La Verne
Popular Solutions
Code42 Next-Gen DLP 14 reviews	Iron Mountain Connected 1 reviews
Top Comparisons
Veeam Backup & Replication vs. Code42 Next-Gen DLP Compared 21% of the time.	Veeam Backup & Replication vs. Iron Mountain Connected Compared 30% of the time.
Top Industries
University 21% Marketing Services Firm 12% Aerospace/Defense Firm 9% Financial Services Firm 8%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Andrew Salinger
Manager, IT at a engineering company
What is most valuable?: The file restore functionality and remote backup for remote users is fantastic. It doesn't...
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Review 1 of 1

Jerome Waller
CEO of WallyTunes Business Group at a pharma/biotech company
What is most valuable?: The fact that it is offsite storage. The flexible ways you can get to the data. Simply, the...
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Review 1 of 1

Customer Service

Kurt Miller
Senior IT Manager at a marketing services firm
Customer Service: 10 Technical Support: 10
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Meaghann Lees
Network Security Administrator at a real estate/law firm
Customer Service: Fantastic! Calling Code42 for support is one of the easiest calls we ever have to make. It's way...
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Andrew Salinger
Manager, IT at a engineering company
Customer Service: Customer service is great; the best I have had with any company. No joke. To date, it has been...
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Jeff Hiner
Systems Admin. at a energy/utilities company
Customer Service: Customer service is awesome, They are on top of all questions and are US based. Technical Support:...
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Michael Scarpelli
Director, Information Technology and Technical Support at a consultancy
Customer Service: CrashPlan support is very quick to respond and the company in general seems highly engaged with...
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Deron Turner
Data Center Technician
Customer Service: 9 out of 10. Excellent. Technical Support: excellent
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Sergio Castañeda
ABS Support Analyst at a tech vendor
Customer Service: The best, they are always in contact and resolving all our needs. We have a lot of interaction with...
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Aaron Michalove
Director of Information Systems
Customer Service: The buying process was easy. Multi-year discounts sweetened the deal. Customer Service has mainly...
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Anonymous User
Senior Network Engineer at a real estate/law firm
Customer Service: Customer service is amazing with Code42. Everyone is very willing to help and is very professional....
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Anonymous User
Senior Security Engineer - Systems Management at a financial services firm
Customer Service: I won't even bother rating them because they are in in a class of their own. Truly a wonderful...
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Alexander Warren
System Administrator III at a university
Customer Service: Pretty good. My rep keeps in contact with me, and they have an advocate hub where IT pros can...
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Anonymous User
Infrastructure and Support Manager
Customer Service: Customer service is excellent! Technical Support: Technical support is excellent!
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Anonymous User
Network and Database Manager at a tech services company
Customer Service: We were noobies and were able to implement on our two campuses without issue. CrashPlan support is...
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Anonymous User
Logistics Analyst/Systems Administrator at a aerospace/defense firm
Code42 has excellent customer support. We always get prompt replies to e-mails, and their phone/chat support has yet...
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Anonymous User
Senior Systems Engineer at a real estate/law firm
Customer Service: Customer service is amazing with Code42. Everyone is very willing to help and is very professional....
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Anonymous User
Venture Center Senior Associate
Customer Service: Great, I had one support instance that I needed help with, and they got back right away. Technical...
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Anonymous User
Managed Service Engineer
Customer Service: Best support portal I have ever used. Technical Support: Great so far.
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Anonymous User
Dell KACE Advisory Board Member at a tech company
Customer Service: Absolutely fantastic, A++++ Would buy from again! ;) I don't really have anything else to say other...
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Anonymous User
Owner/General Manager at a tech services company
Customer Service: The customer service for this company is spot on. They have always answered any questions in a...
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Anonymous User
IT Specialist
Customer Service: Great Technical Support: Very informative
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Anonymous User
IT Manager at a tech services company
Customer Service: Code42's Customer service team gets a 10 out of 10 any day of the week. This team consistently goes...
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Anonymous User
Knowledge Manager/Technical Support Specialist at a consultancy
Customer Service: I have had no need to contact customer service. Technical Support: N/A
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Anonymous User
Information Technology, Parts Sales at a transportation company
Customer Service: Great. I've barely needed any, but when I have, they've been very responsive. (Once again, I need a...
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Anonymous User
ITS Support Analyst II
Customer Service: 9 Technical Support: 9
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Anonymous User
TSS
Customer Service: I haven't had to deal much with their customer service, but they have always been prompt,...
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Anonymous User
Application Specialist–Advanced at a media company
Customer service from Code42 is top notch. I recently had one of their employees call me on his day off to check on...
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Anonymous User
Assisstant Systems Engineer at a university
Customer Service: Customer service is fantastic as they are very quick to respond and will help you out with any and...
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Anonymous User
Network Administrator
Customer Service: It's great! We haven't needed it much because it is such a great product. Technical Support: Their...
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Michael Madayag
IT System Administrator
Customer Service: Excellent. Technical Support: Excellent.
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Anonymous User
IT Manager
I've never had a problem getting a hold of somebody within a few minutes if I had a question.
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Review 1 of 30

Jerome Waller
CEO of WallyTunes Business Group at a pharma/biotech company
I never had to contact them.
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Review 1 of 1

Technical Support

No Data Available

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