Compare Cognizant vs Dell EMC | IT Central Station

Cognizant	Dell EMC Based on 359 reviews.
Overview
Cognizant Technology Solutions is an American multinational corporation that provides custom information technology, consulting, and business process outsourcing services. It is headquartered in Teaneck, New Jersey, United States. Over two thirds of its employees are based in India. Cognizant is listed in the NASDAQ-100 and the S&P 500 indices. Originally founded as an in-house technology unit of Dun & Bradstreet in 1994,	Information Not Available
Sample Customers
Cognizant SalesForce.com Implementation Service: Global Pharmaceutical Player, Leading Supplier of Office Products, Fortune 500 Financial Services Company, World Leader in Travel and Hospitality, Insurance Conglomerate	Dell Salesforce Implementation Service: Innotas, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, A10 Networks
Popular Solutions
	Dell EMC Unity 114 reviews EMC VNX [EOL] 25 reviews Dell EMC XtremIO Flash 22 reviews
Top Comparisons
Appirio SalesForce.com Implementation Service vs. Cognizant SalesForce.com Implementation Service Compared 34% of the time.	NTT Centerstance vs. Dell Salesforce Implementation Service Compared 100% of the time.
Top Industries
No Data Available	Financial Services Firm 16% Healthcare Company 11% Manufacturing Company 10% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

John Montgomery
Architect at a tech company
What is most valuable?
The most valuable features of either of the SRM tools, were the reporting and real-time ability…
Read full review of Dell EMC ViPR SRM »
Greg Schulz
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
PART I During the recent EMCworld event in Las Vegas among other things, EMC announced ViPR (read announcement here).…
Read full review of EMC ViPR »
Ion Mogosanu
Tower Architect at a tech services company
What is most valuable?
Snap mirror and implementation with 3rd party backup software.
How has it helped my
…
Read full review of EMC AppSync »
Rodney Barnhardt
Server\Storage Administrator at a manufacturing company
How has it helped my organization?
At a remote location where physical servers were deployed in order to address…
Read full review of VxRail »
Anonymous User
IT Operations Manager
What is our primary use case?
We use it for virtual machines and data. It performed well but it's end-of-life now. We…
Read full review of Dell EqualLogic PS series »

Review 1 of 5

Customer Service

No Data Available

Nuno Simoes
Storage Specialist at a tech company
Overall, it is very good.
Read full review of Dell EMC Unity »
Todd Gallagher
Senior Storage Engineer
Customer support, when we have needed it, has been OK. We recently had some volume configuration issues related to...
Read full review of Dell EMC XtremIO Flash »
Rob Koper
Senior Storage Consultant at a tech services company
I'm certified myself. We have certified colleagues. But we use technical support. The problem is that some of the...
Read full review of Dell EMC Unity »
Bassem Elsayed
Director of Enterprise Applications and Integrated Solutions Department at a library
Seven out of 10.
Read full review of Documentum xCelerated Composition Platform »
Anonymous User
Systems Engineer at a tech services company
Aside from the finger-pointing, they're generally pretty easy to work with. But in my opinion, it's hard to get up to...
Read full review of Dell EMC Unity »
Madsen Wikholm
IT Manager
On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium...
Read full review of Dell EMC Unity »
Anonymous User
Principal Architect - Virtual, Storage and Networking infrastructure at a tech services company
Technical support is 10/10.
Read full review of Dell PowerEdge M »
Anonymous User
Director, Solution Architecture at a tech company
There is a lot of room for improvement on the support side, because of the response time. I'm giving the customer...
Read full review of Dell EMC Unity »
Ralph Kuehn
Backup Systems Engineer at a retailer
Like any other company, many of the support calls go to places on the other side of the world. It is sometimes...
Read full review of EMC Avamar »
Petteri Olkinuora
System Analyst at a university
We only used technical support during the installation. When we installed it, we had to fix some things with support....
Read full review of Dell EMC Unity »
Yap Ming Cur
IT Manager at a pharma/biotech company
The Phone Home support is very good. It provides proactive troubleshooting and responds to end-customers like us. We...
Read full review of Compellent »
Anonymous User
Network & System Engineer at a marketing services firm
7.5/10
Read full review of Vblock »
Owen Jackson
Senior IT Systems Engineer at a aerospace/defense firm
We have only used tech support to replace drives that have gone bad. But our experience has not been so good. The...
Read full review of Dell EMC Unity »
Anonymous User
Senior Infrstructure Analyst at a financial services firm
The technical support was good.
Read full review of Dell EMC ViPR SRM »
Anonymous User
coördinator ICT
I can't say as we have had no significant issues.
Read full review of Dell EqualLogic PS series »
Svetoslav Nanchev
IT Infrastructure and DWH/BI Manager
Good.
Read full review of Dell EMC Unity »
Anonymous User
IT Operations Manager at a energy/utilities company
I would give technical support 9 out of 10. Nothing is perfect but they sure are close to it.
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell EMC XtremIO Flash »
Juan Montoya
Platform Administrator
Low.
Read full review of Dell EMC Unity »
Anonymous User
System Engineer at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of EMC VNX [EOL] »
Anonymous User
Managing Partner at a tech services company
So far technical support is very reliable, it's very good that way. We haven't engaged tech support so far, but when...
Read full review of Dell EMC Unity »
Anonymous User
Virtualization Specialist at a tech services company
Customer Service: The D&I team was very good. Technical Support: Did not use yet.
Read full review of Vblock »
Anonymous User
Systems Engineer Senior at a healthcare company
I never had any issues with support on the storage array.
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Territory Manager
I would rate the level of technical support as very good.
Read full review of EMC VNX [EOL] »
Dave Homp
Manager of Storage and Backup at a healthcare company
Our experience with technical support depends. That mid-range is probably not the strong suit in terms of Dell EMC...
Read full review of Dell EMC Unity »
Anonymous User
AGT Infrastructure Operations at a financial services firm
The technical support is good.
Read full review of Dell EMC XtremIO Flash »
David Hammink
System Administrator
Whenever a disk had a problem, EMC was right on top of it. In some instances, they called me before I even knew what...
Read full review of EMC CLARiiON CX4 series »
Anonymous User
Senior IT Analyst at a pharma/biotech company
We called them and put in a service ticket on the power supply issue. We tried a few things and then they sent us...
Read full review of Dell EMC Unity »
Anonymous User
Infrastructure Engineer at a tech services company
I would evaluate the technical support as doing pretty well. I have never really had an issue with Unity's support.
Read full review of Dell EMC Unity »
Anonymous User
VP IT at a manufacturing company
Dell EMC, generally, is good from a technical support perspective. We really never have issues.
Read full review of Dell EMC Unity »

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Technical Support

No Data Available

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Cognizant vs Dell EMC

What is most valuable?

What is most valuable?

How has it helped my

How has it helped my organization?

What is our primary use case?