Compare CrowdStrike vs Cyberbit

CrowdStrike

Based on 194 reviews.

Cyberbit

Latest Research

Buyer's Guide

CrowdStrike Falcon vs. Microsoft Defender for Endpoint

March 2024

Microsoft Defender for Endpoint vs. CrowdStrike Falcon

Updated: March 2024

Sample Customers

Popular Solutions

CrowdStrike Falcon

54 reviews

CrowdStrike Falcon Complete

45 reviews

CrowdStrike Falcon Cloud Security

13 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

14%

Comms Service Provider

11%

Manufacturing Company

10%

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dinesh Yadav
Sales Director at CLOUD MIND
A lot of customers face ransomware and malware attacks. The solution helps protect endpoints and servers from...
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Chintan-Vyas
Associate Director at KPMG

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Shaik Shaheer
Security | SIEM Engineer at a tech services company
As an MSSP company, we work with various products and tools, including Falcon EDR and Falcon LogScale by CrowdStrike....
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Ric Cabrera
IT Consultant - Applications & Technology at Select Home Health Services
We wanted a very high level of endpoint protection and intrusion detection. Based on all the reviews, you have a...
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Anonymous User
Owner at a consultancy
The CrowdStrike Falcon Sandbox is one of the most intelligent anti-virus solutions present in the market. It excels...
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Review 1 of 5

No Data Available

Customer Service

Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at Proactive data systems
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
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AJITHH G
Solution Engineer at AppSmart
We have not had any issues with technical support. Much of what we use is online documentation.
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Waleed Omar
Information Security Specialist at Arab Open University
CrowdStrike Falcon's technical support is good.
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Dan Brunnquell
Director Of Information Technology at a financial services firm
Trying to get somebody on the phone might not always be the easiest thing, but they usually respond in a fairly...
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Ganesh-Jadhav
Senior Cyber Security Analyst at Securonix
I have not interacted with their support team. It is not a part of my job.
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Jasmin Surani
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company
I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly...
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Sesan SULE
SOC Analyst at a tech services company
I rate CrowdStrike support 8 out of 10. We've had a good experience with them. They're helpful and always respond...
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Chintan-Vyas
Associate Director at KPMG
Technical support is average. We are not seeing any extraordinary service and not many issues also. It's average, it...
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Aaron Bock
Managing Partner at Opkalla
I would say it's pretty good for the most part. I would give it an eight out of ten.
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ManojKumar42
Information Security Engineer at a non-tech company
I've found the technical support staff to be less knowledgeable than I'd expect. Ideally, they should have expertise...
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Krishna .R
Cyber Security Regional Head at a computer software company
If customers want technical support, they need to subscribe to a special service that they need to pay for. When it...
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Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
The technical support is excellent.
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Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
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Anonymous User
Deputy Manager Of Information Technology at a consultancy
They have been very responsive. There are no concerns about their service.
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Adeeb Khan
Senior Data Hosting and Security Special at Two aquate
We get support from their local vendors. We have a lot of local support. If they cannot handle the case, they...
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Anonymous User
IT Security Operations Administrator at a energy/utilities company
Technical support has been great. I'd rate them ten out of ten. You can open up tickets right from the dashboard...
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Ayieko Margaret
Pre-Sales Engineer at EliteVAD
We just went through training and were able to do most things ourselves. We haven't needed technical support.
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Garnett Kirk
Information Security, Sr. Analyst at a wholesaler/distributor
I would rate the technical support that we received during the deployment, as well as post-deployment, very well....
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Anonymous User
Consultant at a computer software company
My experience has been good so far.
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NormanCyman
IT Security Analyst at U.S. Venture, Inc.
I have never used their standard technical support. I do everything through their unofficial Reddit support forum....
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Anonymous User
Head of IT Department at a pharma/biotech company
I have not needed to use technical support.
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Anonymous User
Senior Technology Consultant at a tech services company
They're good on official channels and non-official channels.
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Edward-Walton
Security Principal at Trifecta Cloud Security Solutions
There are two numbers to reach out to the technical support team. Considering the time taken to reach out to them...
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Parikshit Goutam
IT Manager at a consultancy
We can call the tech support, if needed. Then, they have a dedicated rep for us.
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KhushruMistry
Chief Information Officer and Senior Vice President at Eureka Forbes Ltd
We have not had occasion to contact technical support.
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Anonymous User
Head Of Information Security at a financial services firm
Our only experience in terms of contacting the technical support team for CrowdStrike Falcon Complete was during...
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Fadhullah Iskandar Roy
Solution Architect at a comms service provider
Their technical support is good and helpful.
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Anonymous User
intermission security office at a computer software company
The customer service is quite satisfactory, with a reliable response time adhering to the service level agreement. I...
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John Castaño
Solutions Architect at dsmedellin
I'm happy with CrowdStrike technical support. I rate CrowdStrike support 10 out of 10.
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Anonymous User
Sr. IT Support Executive at a hospitality company
If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon...
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Technical Support

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