Compare BlackBerry vs Seqrite

BlackBerry

Based on 81 reviews.

Seqrite

Based on 23 reviews.

Sample Customers

CylancePROTECT

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

BlackBerry Enterprise Mobility Suite

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

CylanceGUARD

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB

Seqrite Endpoint Security

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

Seqrite Endpoint Security Cloud

Gadre, Bharat Vikas Group, Fernandez Hospital, Fabtech Projects & Engineering, KIMS Hospital, National Steel And Agro Industries, Sardar Patel University, Sterling Wilson, Chowgule Industries

HawkkEye mSuite

Fino Payments Bank, Akij Group, Dhanush Infotech

Popular Solutions

CylancePROTECT

14 reviews

BlackBerry Enterprise Mobility Suite

1 reviews

CylanceOPTICS

6 reviews

Seqrite Endpoint Security

17 reviews

Seqrite Antivirus

1 reviews

Seqrite Endpoint Security Cloud

1 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

14%

Comms Service Provider

Financial Services Firm

Computer Software Company

21%

Comms Service Provider

11%

Media Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sukkanta Banerjee
Senior Software Engineer at a tech vendor
The solution allows our Blackberry users to create their passwords on the go. They can reset it if they want unless...
Read full review of Blackberry Dynamics Apps »
Hadar Eshel
Co-Founder and CEO at Cloudway
We use it for protecting our endpoints. We have a specific use case involving a closed and secure environment devoid...
Read full review of CylancePROTECT »
Leonard Altamura
Security Architect at WaveLength Ind
The reason why I choose SentinelOne right now is that I can fork timelines. I can create serialization or my own...
Read full review of CylanceOPTICS »
Ramez El Hallak
Principal Director at implefy
Our primary use case for this solution is secure file sharing.
Read full review of BlackBerry Workspaces »
Anonymous User
Consultant at a tech services company
The primary use case is for business.
Read full review of BlackBerry Secure [EOL] »

Review 1 of 5

RamRaju
Cofounder & Director of Operations at Maanyam

Read full review of Seqrite Antivirus »
Abhishek Darekar
Information Security Manager at Lyra Network
Our company uses the solution for endpoint security. Initially, we had a security breach so we installed it. Three...
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at NorthSYS Integrators

Read full review of Seqrite UTM »
Anonymous User
IT Manager at a manufacturing company
Our company uses the solution for cloud security and we have 110 users.
Read full review of Seqrite Endpoint Security Cloud »

Review 1 of 4

Customer Service

Sooraj Makkancherrry
Software Manager at Philips
Technical support is bad. I am not happy with the level of support they offer. We have no proper resolutions.
Read full review of CylancePROTECT »
Arifin-Ritonga
Senior Consultant at IIJ Singapore
I only had to contact the technical support for CylancePROTECT once, and I don't have any complaints support-wise, so...
Read full review of CylancePROTECT »
Eric Rise
Network & Security Engineer at a healthcare company
I would rate technical support as a 10 out of 10. I have never had a bad experience and very rarely have had to call...
Read full review of CylancePROTECT »
Patrick Scolyer-Gray
Founder & CEO at Pathbreaker Pty Ltd
My impression of customer support is that they take on advice and information. They provide a solution if you inform...
Read full review of CylancePROTECT »
HERNAN RODRIGUEZ
IT Security Engineer at Cybolt
The technical support is very slow. I would rate it at a seven out of ten.
Read full review of CylancePROTECT »
Niels Aerts
Founder at XPose
My colleagues said that support-wise, CylancePROTECT is slow to respond, and it's challenging to communicate with...
Read full review of CylancePROTECT »
Anonymous User
Manager - Information Security & Projects at a insurance company
We have not been in contact with technical support.
Read full review of CylanceOPTICS »
Matt Cooper
Infrastructure engineer at a insurance company
Tech support is much better now, but only because I'm integrating with Angie Simpson, our account rep. But if I don't...
Read full review of BlackBerry Enterprise Mobility Suite »
Harry Wang
Messaging Engineer
BlackBerry tech support overall is pretty good. We have premium support, so I do not have anything negative to mention.
Read full review of BlackBerry Enterprise Mobility Suite »
Anonymous User
Head of Mobility at a financial services firm
Technical support is above average. The only thing I would like them to improve is, when I open up a case, I don't...
Read full review of BlackBerry Enterprise Mobility Suite »
Anonymous User
Owner at a tech services company
The support team is very good. They're very helpful at dealing with customers and answering their questions. My...
Read full review of BlackBerry Enterprise Mobility Suite »
Daniel Weber
Administrator at a energy/utilities company
Sometimes tech support is excellent and very quick in replying and finding overages in detail. Other times, it is a...
Read full review of BlackBerry Enterprise Mobility Suite »
Andrew S. Baker (ASB)
Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Customer Service: 10 out of 10. Customer service has been very responsive (going through a managed provider)....
Read full review of CylancePROTECT »
Anonymous User
IT Mobility Support Analyst at a financial services firm
Their technical support is actually quite good. It would be extremely valuable to me.
Read full review of Blackberry Dynamics Apps »
Thomas Reisel
IT Manager at TIGRA gmbh
I'd rate technical support as medium, because they couldn't answer everything we asked.
Read full review of CylancePROTECT »
Donald Koketso
Security engineer at a construction company
The technical support team works proactively. Whenever we need their assistance, they schedule a meeting on Teams.
Read full review of CylanceOPTICS »
Anonymous User
Cyber Security Manager at a university
The technical support could be improved although it's probably better than you get with a lot of the other...
Read full review of CylanceOPTICS »
Anonymous User
IT Mobility Support Analyst at a financial services firm
Their technical support is actually quite good. It would be extremely valuable to me.
Read full review of BlackBerry Enterprise Mobility Suite »
Anonymous User
IT Administrator Associate at a tech services company
Technical support has been great. I would rate them at a nine out of ten. They are very knowledgeable and responsive....
Read full review of BlackBerry Enterprise Mobility Suite »
SeniorAdvi548
Senior Adviser IT at a consultancy
Occasionally we've had issues that we've had to refer to technical support and sometimes it has taken a little while...
Read full review of BlackBerry Enterprise Mobility Suite »
Anonymous User
Vice President Operations at a construction company
I have not had to call technical support during the time we have been using the product because we have had zero issues.
Read full review of CylancePROTECT »
Akhlaq Ahmed
BlackBerry Cylance SME - Resident Engineer at a tech services company
Technical support is good, but the response time could be improved. They can take two or three days to get back to...
Read full review of CylancePROTECT »
Susan Gilliland
technical support analyst lead at a financial services firm
As with any company, you will have some support staff that have been there a little bit longer and have more...
Read full review of BlackBerry Enterprise Mobility Suite »
Anonymous User
Director of IT Operations at a manufacturing company
I have not personally been in touch with technical support, but I know that when we have contacted them about...
Read full review of CylancePROTECT »
Anonymous User
Mobile Product Engineer at a financial services firm
Brilliant. We have always had really good support from the guys. They've always been good and sometimes we're very...
Read full review of BlackBerry Enterprise Mobility Suite »
Ruchi Chauhan
Regional Business Manager at a consultancy
We got support whenever we required it. There was hardly any delay because there was an integrator and a middleman....
Read full review of BlackBerry Enterprise Mobility Suite »
Anonymous User
Network Engineer at a insurance company
Technical support is good. For each new case, they ask the same question, "What could be improved?" They could keep...
Read full review of BlackBerry Enterprise Mobility Suite »
Anonymous User
Systems Engineer at a financial services firm
We are used to calling in for Level 3 support. In some aspects, since it is a good product that was revamped for...
Read full review of BlackBerry Enterprise Mobility Suite »
Anonymous User
Senior NOC Security Engineer at a wholesaler/distributor
Technical support is very good and pretty responsive.
Read full review of CylancePROTECT »
Anonymous User
Vice President Product and Strategy at a tech company
My understanding is that technical support is quite good. I don't deal with them directly, however, I have heard that...
Read full review of CylancePROTECT »

Review 1 of 30

Nisar Ahmed Bellary
Senior Executive Talent Acquisition at Accion Labs
My company has used Seqrite's technical support multiple times in the past. Based on my observation, Seqrite's...
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at Maanyam
The tool's tech support is responsive, and I have no complaints about them.
Read full review of Seqrite Antivirus »
Rishad Ahmed
Network Security Engineer at Exprezer Infotech
The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly...
Read full review of Seqrite Endpoint Security »
Vineet Mampilly
Head Of Information Technology at Luthra Group LLP
The technical support is good.
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at Maanyam
The customer service has a good team. In India, they have a good contact center who are responsive and good.
Read full review of Seqrite Endpoint Security »
Sandeep_M
Manager, Information Technology at a legal firm
I contacted the product's support team to discuss NAS storage-related issues, and it took them three to four weeks to...
Read full review of Seqrite Endpoint Security »
Shalabh Nigam
IT Service & Support Lead at Tech Comp Solutions
Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in...
Read full review of Seqrite Endpoint Security »
HarpritSingh
Assistant It Manager at Surat Marriott Hotel
Seqrite's technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Viji Velayudhan
Assistant Manager at HPPL
The solution's tech support team is good.
Read full review of Seqrite Endpoint Security »
Louis Iwhiwhu
IT Administrator at Jotna
Technical support is good. They have a platform online where you can reach out to technical support.
Read full review of Seqrite Endpoint Security »
Anonymous User
Founder And Sales Force Architect at Concret.oi
There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there...
Read full review of Seqrite Endpoint Security »
Emeliano Torralba
IT analyst at a security firm
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint...
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at NorthSYS Integrators
The customer service and support are not bad. It is okay.
Read full review of Seqrite UTM »
Anonymous User
Solutions Architect at a tech services company
We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the...
Read full review of Seqrite Endpoint Security »
Anonymous User
IT Manager at a manufacturing company
Technical support is weak and has trouble solving issues. Every time we contact support, they communicate remotely...
Read full review of Seqrite Endpoint Security Cloud »
Abhishek Darekar
Information Security Manager at Lyra Network
I have not needed technical support.
Read full review of Seqrite Endpoint Security »
Anonymous User
Manager IT at a healthcare company
We have not needed to use technical support, we were able to handle everything ourselves.
Read full review of Seqrite Endpoint Security »

Review 1 of 17

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.