Compare Datamatics vs Domo

Datamatics

Based on 4 reviews.

Domo

Based on 35 reviews.

Sample Customers

Datamatics TruBI

ARI Global Fleet Management, Ashapura Minechem Ltd, Blue Star, BUPA, Memphis Area Transit Authority (MATA)

Domo

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!

Popular Solutions

Datamatics TruBot

2 reviews

Datamatics TruCap+

1 reviews

Domo

9 reviews

Top Industries

Computer Software Company

22%

Comms Service Provider

Real Estate/Law Firm

Educational Organization

Computer Software Company

12%

Manufacturing Company

10%

University

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IqbalSiddique
Business Head at MCS india
We use the product for API and interface collections.
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Michael Rider
CTO/ Co-Founder at a consultancy
Our primary use case for the solution is pulling rates and doing back-office RPA work for banks and credit unions.
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Review 1 of 2

James John Wilson
Business Development Manager at Freelancer
I was building executive dashboards for project management offices. I would have a portfolio of projects. Mainly, it...
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Review 1 of 1

Customer Service

Michael Rider
CTO/ Co-Founder at a consultancy
The customer service and support team are responsive. We had a great experience with them.
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Michael Rider
CTO/ Co-Founder at a consultancy
I would evaluate the customer support as excellent, they're very responsive. Every time I've reached out to the...
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Review 1 of 2

BrianKing
Independent IT consult at Kings adventure centure
Technical support was very good, especially during deployment.
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Ron Splittgerber
Rice Board of Directors and Kuali Coeus Functional Council at a university
We have a good experience with customer service and support. I rate the solution an eight out of ten.
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James John Wilson
Business Development Manager at Freelancer
I don't remember opening a ticket. I did at one company when we had a professional services team helping us set up...
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NaveenKumar24
Founder & CEO at GWC
As we are implementation partners with Domo, we closely work with their support team, particularly when building...
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Sumit Chakraborty
Vice President at Indium Software - Independent Software Testing Company
Technical support is pretty good. However, when a customer claims, that it does not go well with the technical...
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PratikSavla
Principal Product Security Officer at a tech vendor
We've used technical support once and have not experienced issues with Domo. We've only leveraged general support.
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Anonymous User
NA Lead Business Intelligence Systems at a energy/utilities company
Customer Service: A nine out of 10 Always responsive. Sometimes getting the right person from ticket to assignment is...
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Alex Perez
Manager of Data Analytics & CRM Operations at a tech company
I have to give tech support a really good score. They've been great with me. If I have a question, I call them and...
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Irade Kashgary
Project Manager at a marketing services firm
Technical support was great. You gave them a call, they put in a ticket. If it was something that required a little...
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Anonymous User
Business Intelligence Analyst at a healthcare company
Customer Service: After initial implementation, we were entirely dependent on the quality of the CSM, and we were not...
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Anonymous User
Chief Data Officer at Mobivity
Customer Service: Poor as data refresh issues took weeks too resolve and there was minimal communication with my...
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Anonymous User
BI Manager at a financial services firm
The customer service and support team is responsive. They answer our questions once we submit tickets. I rate them an...
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LindsayRobbins
Manager of Program Operations at a manufacturing company
Domo's tech support is very responsive, very clear, and straightforward. If I had to rank it one through 10, I'd give...
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Anonymous User
Project Manager at a energy/utilities company
When you find some minor issue within the app, there's a button you push and it goes off to Domo support and you...
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Girish Kumar Dandamudi
Solutions Architect at a tech services company
We contacted technical support at Domo. We talked with the engineering team there regarding the SDK. They said that...
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Rakshit Makan
Business Analyst at a pharma/biotech company
The technical support is very responsive. They are ready to reply, always having a solution ready. They are good at...
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Anonymous User
Business Intelligence Analyst at a media company
8/10.
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Anonymous User
Digital Manager
Customer Service: They were very responsive, but never actually were able to help us. Technical Support: I dealt very...
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Anonymous User
Senior Reporting Analyst at a recruiting/HR firm
There is the Domo Community which is a live brainstorming session with Domo experts who answer any queries. I make...
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Anonymous User
Vice President Data Analytics at a financial services firm
Customer Service: Excellent customer service from the beginning. Technical Support: Better than any other company...
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Anonymous User
Business Intelligence & Analytics Manager at a tech vendor
Customer Service: With any start-up, having issues keeping up with the growth of customer needs, like support, is to...
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Kim Galan
Manager - Talent Acquisition Analytics at a wholesaler/distributor
I haven't tried contacting Domo's technical support since I joined this organization.
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Fredrik Schauman
Managing Director at TokenMarket Capital
We used Domo for five years. In the beginning, the first three-and-a-half years or so, technical support was amazing....
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Rohit Chavan
Software Developer at CapitalVia Global Research Limited
We haven't had to contact technical support. We did communicate with the salespeople. They replied whenever they...
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Anonymous User
SQL Server Database Administrator at a educational organization
Customer Service: It's good - the customer service teams are friendly and responsive. Technical Support: It's good.
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Anonymous User
Business Intelligence Manager at a retailer
Support is remarkable. They know their stuff and are quick to respond and update. Some issues can take a little...
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Alfredo Vidal Davalos Mora
Freelance DBA
If you have an issue with Domo, their response is less than an hour. Their support contacts you immediately when you...
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Review 1 of 27

Technical Support

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