Compare Datamatics vs Kryon Systems

Datamatics

Based on 4 reviews.

Kryon Systems

Based on 26 reviews.

Sample Customers

Datamatics TruBot

Aditya Birla Sunlife Insurance Company, IndusInd Bank

Kryon RPA

HPE

Popular Solutions

Datamatics TruBot

2 reviews

Datamatics TruCap+

1 reviews

Kryon RPA

7 reviews

Top Industries

Computer Software Company

22%

Comms Service Provider

Real Estate/Law Firm

Educational Organization

Financial Services Firm

18%

Computer Software Company

14%

Comms Service Provider

13%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Michael Rider
CTO/ Co-Founder at a consultancy
Our primary use case for the solution is pulling rates and doing back-office RPA work for banks and credit unions.
Read full review of Datamatics TruBot »
IqbalSiddique
Business Head at MCS india
We use the product for API and interface collections.
Read full review of Datamatics TruCap+ »

Review 1 of 2

Damilola Adeleye
Business Automation Developer at Polaris Bank Nigeria Plc
We use it to automate some processes that require no human intervention. Currently, we have three projects: dispute...
Read full review of Kryon RPA »

Review 1 of 1

Customer Service

Michael Rider
CTO/ Co-Founder at a consultancy
The customer service and support team are responsive. We had a great experience with them.
Read full review of Datamatics TruBot »
Michael Rider
CTO/ Co-Founder at a consultancy
I would evaluate the customer support as excellent, they're very responsive. Every time I've reached out to the...
Read full review of Datamatics TruBot »

Review 1 of 2

Gustavo Becker
BPMS & RPA Product Owner at PSW
On a scale of one to ten, where one is bad and ten is good, my rating for Kryon RPA support is four. The response...
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Rajesh Hegde
Vice President International Business at conneqt
We've received good support from Kryon.
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Rob Witthoft
Director Of Operations at Cx-Ex
Kryon RPA’s technical support is very good.
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JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
The customer service and support are quite good. I'm quite happy with it. We are happy with the support we get.
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Damilola Adeleye
Business Automation Developer at Polaris Bank Nigeria Plc
We have contacted the customer service and support team before. We were facing some issues with the console, which is...
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Bavaji PShaik
Intelligent Automation Program Manager at a manufacturing company
The support provided by Kryon, along with the learning academy and online forums, has been quite responsive.
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Anonymous User
RPA Developer at a tech services company
The customer service is pretty good. The only problem is availability. Because of our high transaction volume, we...
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Jared Wright
Technical Operations Manager at Aquent LLC
Customer service gets a rating of 100 percent. They’re fantastic. They're always really quick to respond. If we have...
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Guy Blat
Head of BI and Process Automation at a financial services firm
I would rate Kryon's technical support very highly. They are very professional and the service quality is good. They...
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JoelStrassburg
Director of Process Engineering at a healthcare company
Tech support is great. They've been really good and very responsive. We submit our tickets via our portal. We feel...
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Nir Toporsky
Back Office Center Director at a financial services firm
The technical support is very good. The vendor's customer service is very good.
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Adam Staude
Manager, Application Support at a retailer
We have used the technical support a few times. It is pretty standard. Their Tier 1 support asks all the same...
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Charlene Chang
RPA Consultant at SingTel Internet Exchange
The customer support is outstanding. They are very responsive and will accommodate with our schedules.
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Einat Tal
OCIO at mimun yashir ltd
We, ourselves have not used Kryon's customer support. Maybe our third-party uses it on behalf of us. I don't know.
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Anonymous User
IT Consultant & Robotics Business Analyst at a insurance company
The support is really good. Their first-level support needs a bit of work. If we put in tickets, very often we get a...
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Yaniv Straus
Delivery Manager at Delek
I'm working with the technical support on a few issues. For the issue with the certificate, I sent them a case and...
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GururajSubbarao
Director - Market Leader at a tech services company
Technical support is there in some of the regions. In APAC it is good. One or two years back, it was not there....
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Reviewer74906
Business Analyst at a financial services firm
Their tech support is pretty good. The people I've worked with have been good. The time zone issue sometimes was...
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Justin Kruse
Operations Consultant at LTCG
Kryon's technical support is very good. They made some core changes that have improved the solution over the last two...
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Reviewer46830
Senior Systems Analyst RPA at a hospitality company
Overall, the customer support is fairly good. There have been some times where we have had to go through explaining...
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Anonymous User
BI and Data Warehouse Developer at a financial services firm
Technical support is very good. They answer fast and they know what they're doing. We have had a very good experience...
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Review 1 of 21

Technical Support

No Data Available

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