Compare Dell Technologies vs Ignite Technologies

Dell Technologies

Based on 1395 reviews.

Ignite Technologies

Based on 10 reviews.

Sample Customers

Infobright DB

REZ-1, SonicWALL, IntegriChain, Fuseforward International Inc., Polystar, Live Rail, Mavenir Systems, JDSU Partners, Bango

Xinet

HarperCollins, Warner Brothers

Popular Solutions

Dell Unity XT

28 reviews

Dell PowerEdge Rack Servers

105 reviews

VxRail

22 reviews

Infobright DB

0 reviews

Top Industries

Educational Organization

15%

Computer Software Company

13%

Comms Service Provider

Financial Services Firm

Computer Software Company

16%

Financial Services Firm

14%

Comms Service Provider

12%

Real Estate/Law Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MarcGaethofs
ICT manager at Thys Bouwprojecten
We have models in the 900 series. We also have servers in the 600 and 700 series. We use the solution mostly for...
Read full review of Dell PowerEdge FX »
Derrick Brockel
Senior Manager of Operations at a comms service provider
We use the solution for load balancing our database and I/Os. It works well with EMC storage.
Read full review of Dell PowerPath »
Lakshmanan A
Deputy Manager Of Information Technology at Heat and Control
Our company uses the solution for 15 mediums with virtual machines.
Read full review of Dell PowerEdge VRTX »
James Lowey
CIO at a educational organization
TGen is a nonprofit biomedical research institute. Our focus is primarily on genomics, translating discoveries in the...
Read full review of Dell PowerScale (Isilon) »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf
We are utilizing Dell RecoverPoint for replicating data between our Dell EMC Unity 400H and VNX 2250 storage arrays...
Read full review of Dell RecoverPoint »

Review 1 of 5

Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
Big data columnar database with steady frequent writes and sporadic reads with high aggregation queries. Queries...
Read full review of Infobright DB »

Review 1 of 1

Customer Service

Kenneth Etsula
General Manager at Dataposit Ltd
I rate the technical support a seven out of ten.
Read full review of DD Boost »
Michael Schwarzer
Managing Director at INT/box GmbH
The support for the DDB is about eight out of ten.
Read full review of DD Boost »
Dusko Petrovic
Chairman & CEO at Digit Montenegro
Dell's technical support is ok.
Read full review of Dell PowerStore »
Ozgur Fakir
Senior Technology Consultant at GlassHouse
In my company, we handle the technical support on our side. We are an insured company for Dell also. We have about...
Read full review of Dell PowerProtect DD (Data Domain) »
John Dabek
Sr Director, Infrastructure at Lowe's Companies, Inc.
Technical support overall is excellent. It was a seamless process. We were very successful in the implementation.
Read full review of VxRail »
Chris Childerhose
Lead Infrastructure Architect at ThinkON
Customer Service: Customer service for this unit is top notch and they are fast to get back to you with a Support...
Read full review of Dell PowerProtect DD (Data Domain) »
Mitch Leigh
Senior System Engineer at Cincinnati children's hospital
The EMC field support is great. They're easily accessible. We have a specific person we call which is invaluable. We...
Read full review of Dell PowerScale (Isilon) »
Samr Momani
IT Director at Essra hospital
We had some performance issues after our initial setup and they managed to resolve all the problems. I haven't needed...
Read full review of Dell PowerVault »
StevenJamal
Enterprise Engineer at Computech Limited
Technical support is okay. We've only had limited interactions with them.
Read full review of DD Boost »
Reviewer593747
Storage Team Manager at a government
Their technical support is really good. We are using one of their monitoring tools and it phones home to the...
Read full review of Dell PowerMax NVMe »
Anonymous User
Technical Leader, Object Store at a tech services company
I have no experience with the support. So I don’t want to rate it.
Read full review of Dell ECS »
Hermann Eric Steve ZE MVONDO
Expert IT Infrastructure and Systems at ITGSTORE CONSULTING
Dell EMC Avamar is hard to manage because of the support. It’s very difficult to get support. Our solution is complex...
Read full review of Dell Avamar »
Anonymous User
Network Engineer at a real estate/law firm
Customer Service: The support engineers are a very smart, capable group. Many have been working with us for...
Read full review of Dell Credant [EOL] »
HassanZaki
Data Center Manager at overit
Technical support is okay.
Read full review of Dell XtremIO »
SunilGupta1
Director at F1 INFOTECH
Technical support is excellent. We're very satisfied with the level of support we get. They're great at responding.
Read full review of Dell Avamar »
ZakeerMohammed
Information Technology Service Delivery Manager at Sat Microsystem
Dell's technical support is awesome. We received instant support from EMC as long as we had an active contract.
Read full review of Dell VPLEX »
Ashraf Ali
Senior Consultant at global brands
Their technical support is good. I would give it an eight out of ten. It could use enhancements.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
IT Manager at a transportation company
Technical support is top-notch. I have talked to them a couple times. They definitely seem to know what they are...
Read full review of Dell Unity XT »
Emile Maas
IT Manager at Teledyne Technologies Incorporated
Tech support for Dell PowerEdge has been excellent. I have had the same account manager for about two and a half to...
Read full review of Dell PowerEdge Rack Servers »
Saleh-Khakwani
Senior Technical Consultant at DWP Technologies
The solution's support team is excellent.
Read full review of Dell CloudBoost »
Anonymous User
Vice President at a financial services firm
I would give technical support a rating of 9/10.
Read full review of Dell Unity XT »
Bill Sharp
Senior Vice President, Product Development & Strategy at EarthCam, Inc.
I've used their technical support a few times when I had certain random issues. Sometimes the issue was...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Systems Engineer at a tech services company
Aside from the finger-pointing, they're generally pretty easy to work with. But in my opinion, it's hard to get up to...
Read full review of Dell Unity XT »
Rishiraj Nandedkar
Deputy General Manager ( Practice Head Data Protection and Migration) at Netmagic Solutions (An NTT Communications Company)
Dell EMC is pretty good in terms of customer support. We use our own team for maintenance.
Read full review of Dell Avamar »
Emir Erkara
IT Coordinator at HMY
We are satisfied with technical support.
Read full review of Dell PowerVault »
Anonymous User
Senior System Administrator Infrastructure at a construction company
Technical support gets a rating of 5/5.
Read full review of VNX [EOL] »
Anonymous User
consultant at a security firm
My experience has been that the tech support is pretty responsive.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Senior BDM at a tech services company
Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of...
Read full review of Dell PowerMax NVMe »
Anonymous User
Presales Technical Consultant at a tech services company
Technical support is okay. They often have patches and other solutions that can help resolve issues. However,...
Read full review of Dell NetWorker »
Anonymous User
System Administrator at a non-tech company
The technical support is very good. They answered any question I had and gave me information if I needed it. I was...
Read full review of Dell PowerEdge VRTX »

Review 1 of 30

Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
The level of technical support was probably about 2/10. While the field rep at Infobright was very enthusiastic,...
Read full review of Infobright DB »
Anonymous User
Computer Engineer at a financial services firm
I have no information about the technical support.
Read full review of Infobright DB »
Anonymous User
Big Data & Business Intelligence Expert
Dealing with Infobright Inc. - very good and friendly.
Read full review of Infobright DB »
Anonymous User
Responsabile Area Progetti BI & SYS at a tech services company
I used the Community Edition, so there was no support granted.
Read full review of Infobright DB »
Anonymous User
SR Business Intelligence Developer at a tech services company
The technical support is good enough.
Read full review of Infobright DB »
Anonymous User
MySQL DBA at a financial services firm
Customer Service: Customer service was very good and very helpful. Technical Support: I would rate them highly.
Read full review of Infobright DB »
Anonymous User
Dynamic and creative, leading a business consultancy practice in analytics, business Intelligence, crm and strategy. at a tech services company
The technical support is excellent.
Read full review of Infobright DB »

Review 1 of 7

Technical Support

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