Compare Dell Technologies vs Iron Mountain

Dell Technologies

Based on 1395 reviews.

Iron Mountain

Based on 3 reviews.

Sample Customers

Dell Avamar

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Dell NetWorker

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Dell Data Protection Advisor

Nielsen, Trek Bicycle, Cal-Israel Credit Cards

Dell PowerProtect Data Manager

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics

Dell PowerProtect DP (IDPA)

Under Armour, Christian Brothers University, Presidio

Iron Mountain Connect

University of La Verne

Iron Mountain Iron Cloud

1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Air Canada 6. Air France/KLM 7. Allstate 8.American Express 9. Aon 10. Apple 11. ATT 12. Autodesk 13. Bank of America 14. Barclay's 15.Bayer 16. Berkshire Hathaway 17. BlackRock 18. Boeing 19. BNP Paribas 20. Citigroup 21. Coca-Cola 22. Comcast 23. ConocoPhillips 24. Credit Suisse 25. CVS Health 26. Dell 27. Disney 28. Eli Lilly 29. Equinix 30. Exxon 31. FedEx 32. Ford Motor Company

Popular Solutions

Dell Unity XT

28 reviews

Dell PowerEdge Rack Servers

105 reviews

VxRail

22 reviews

Iron Mountain Connect

1 reviews

Iron Mountain Iron Cloud

1 reviews

Top Industries

Educational Organization

15%

Computer Software Company

13%

Comms Service Provider

Financial Services Firm

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pallava Sharma
Cloud Infrastructure Delivery Lead at Johnson Controls, Inc.

Read full review of Dell PowerProtect Data Manager »
MarcGaethofs
ICT manager at Thys Bouwprojecten
We have models in the 900 series. We also have servers in the 600 and 700 series. We use the solution mostly for...
Read full review of Dell PowerEdge FX »
Sekou Knox
System Engineer at a comms service provider
We use it as our database solution and for ESXi hosting. We use the R7-30s, 7-40s, 8-40s, and 7-50s. Our whole...
Read full review of Dell PowerEdge Rack Servers »
Alexander Zhuravel
Head of Network and Server infrastructure department at JSC Alfa Bank Ukraine
In our company, we use Dell Data Protection with Dell Data Domain for the backup of our infrastructure.
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
Eslam Mohamed
Network Security Engineer at a tech services company
I use this solution with VxRail.
Read full review of Dell PowerSwitch Managed Campus »

Review 1 of 5

Naved Hussain
Chief Technology Officer at Adani Enterprises Ltd

Read full review of Iron Mountain Iron Cloud »
Raj Bhaduri
Enterprise architect at Centrica
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving...
Read full review of Iron Mountain Connect »

Review 1 of 2

Customer Service

Nilesh Nn
Sr IT Consultant at Midis Group
We received excellent assistance from the support when we made contact on behalf of the customer, but the quality of...
Read full review of DD Boost »
Isaac Fisher
Chief Financial Officer at STL
It took a while the last time I tried to get support, but once I got connected to the support, it was quite easy. I...
Read full review of Dell NetWorker »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time in my region is a little bit slow. It will take 12 hours, or even 24 hours depending on your...
Read full review of Dell NetWorker »
Enrique-Rodriguez
Lead Converged Infrastructure Engineer at a insurance company
VxRail's support is excellent. I would give them a nine out of ten.
Read full review of VxRail »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Typically, we handle support-related queries from customers, however, we have dealt with Avamar's technical support...
Read full review of Dell Avamar »
Hatem Ghazala
Head of the Digital Infrastructure Department at Société Tunisienne de Banque
We use a third party for our technical support.
Read full review of Dell PowerStore »
Daniel Sjoberg
IT Project Manager at a computer software company
There wasn't a need for my company to engage much with the technical support offered by the product.
Read full review of Dell PowerEdge FX »
Steve McClendon
System Administrator at a mining and metals company
The people who supported it did a very good job. If it gets messed up, it is not easy to fix, but on a day-to-day...
Read full review of Dell Avamar »
MarcGaethofs
ICT manager at Thys Bouwprojecten
The technical support is fairly good. The team has certified and trained engineers. We contact them if we have an...
Read full review of Dell PowerEdge FX »
Anonymous User
Chief Information Officer at a computer software company
The support has been phenomenal.
Read full review of Dell PowerStore »
rrukhaiyar573
Technical Consultant at a recreational facilities/services company
The tool's support is good but they can do better.
Read full review of Dell PowerMax NVMe »
Anonymous User
System Architect at a computer software company
Technical support has been quite good. We are very satisfied with the level of support we receive.
Read full review of Dell SC Series »
Anonymous User
Infrastructure Business Lead
We are happy with Dell's technical support, which is one of the reasons why we stuck with Dell when the SC Series was...
Read full review of Dell SC Series »
Anil Kale
Sr. Technology Consultant at a engineering company
The technical support is okay. We have an internal team, however, they are by no means experts. We need Dell to fill...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Senior System Administrator at a healthcare company
I don't have much experience with them, but they are a little bit slow in responding to the cases. In Saudi Arabia,...
Read full review of Dell VxBlock System »
Sajid Khan
Oracle Application DBA at Social Insurance Organizaton
Technical support is excellent. I would rate it eight out of ten.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Data Protection Architect at a consultancy
We have not had to use tech support often, beyond the normal occasional drive, standard part replacement. The support...
Read full review of Dell Unity XT »
Anonymous User
Systems Consultant at a tech services company
Sometimes our customers use tech support but, generally, tech support is in order.
Read full review of Dell Unity XT »
Anonymous User
Solution Architect at a tech services company
The technical support was great. I created a ticket and it was resolved.
Read full review of Dell Avamar »
Anonymous User
Storage Specialist at a tech services company
EMC technical support is great. With support, chat works well to talk with someone about any kind of problem. The...
Read full review of Dell Unity XT »
Anonymous User
Senior Datacenter Consultant at a computer software company
It's been working fine and therefore we haven't used technical support that much. We use it when we expand the system...
Read full review of Dell ECS »
Letarik Terefe
IT Project Management /Research & Development Team Leader at Ethiopian Roads Administration
We haven't contacted technical support recently. We want it decommissioned right now.
Read full review of Dell Avamar »
Anonymous User
Technical Solutions Architecture Senior Analyst at a tech services company
Dell Technical support is of value. I have worked with them for almost three years and I know why Dell Technical...
Read full review of Dell XC Appliance [EOL] »
Rob Morc
Responsable arwuitectura at a transportation company
Their support is very good.
Read full review of Dell PowerStore »
Rony Chamoun
Team Lead for Data center at BMB
I have not used the support from Dell vSAN Ready Nodes.
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Manager, Information Technology at a tech services company
Tech support can be slow to respond at times, and there are occasions when they seem hesitant to trust our...
Read full review of Dell PowerEdge Rack Servers »
Chin Pak
Lead - Data Protection at a healthcare company
Customer Service: Very good. Technical Support: Fair.
Read full review of Dell Avamar »
Wasi Rizvi
IT Specialist at a university
I personally don't deal with customer support but due to multiple unsuccessful attempts to upgrade, my administrator...
Read full review of Dell NetWorker »
Anonymous User
Senior Systemms Administrator at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of Dell AppSync »
Anonymous User
Network Administrator at a government
Technical support is much better now. They are responsive, and it is easy to get to the right person. They will blow...
Read full review of Dell Unity XT »

Review 1 of 30

Naved Hussain
Chief Technology Officer at Adani Enterprises Ltd
Iron Mountain Iron Cloud's technical support is very good.
Read full review of Iron Mountain Iron Cloud »
Anonymous User
CEO of WallyTunes Business Group at a pharma/biotech company
I never had to contact them.
Read full review of Iron Mountain Connect »
Raj Bhaduri
Enterprise architect at Centrica
The customer service and support are very good.
Read full review of Iron Mountain Connect »

Review 1 of 3

Technical Support

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