Compare Dell EMC vs Xerox | IT Central Station

Dell EMC Based on 480 reviews.	Xerox Based on 5 reviews.
Top Comparisons

Overview
Information Not Available	Xerox Corporation is an American multinational document management corporation that produces and sells a range of color and black-and-white printers, multifunction systems, photocopiers, digital production printing presses, and related consulting services and supplies. Xerox is headquartered in Norwalk, Connecticut, As a large developed company, it is consistently placed in the list of Fortune 500 companies.
Sample Customers
EMC SourceOne Discovery Manager: National Academy of Sciences EMC SourceOne Email Supervisor: AHRC New York City EMC Kazeon SourceOne eDiscovery: Wentworth Douglass Hospital Dell Desktop Outsourcing: KMC Solutions, Cabarrus County School District, Health Net Connect, Rococo, Saint Michael's College, EmblemHealth, The Shrewsbury and Telford Hospital NHS Trust (SaTH), Noel-Baker School Dell Hosted Virtual Desktop Services: Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County Dell Service Desk Outsourcing: KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc.	ACS-Xerox Desktop Outsourcing: Dow Chemical Company ACS-Xerox Hosted Virtual Desktop Services: The city of Riverside, Calif. ACS-Xerox Service Desk Outsourcing: Freedman & Co. CPA Xerox CategoriX: Hertz Xerox OmniX: Virgin America, Boston Transportation Dept.
Popular Solutions
Dell EMC Unity 124 reviews Dell EMC PowerMax NVMe 29 reviews Dell EMC SC Series 21 reviews	Xerox DocuPrint 1 reviews
Top Industries
Software R&D Company 32% Comms Service Provider 9% Manufacturing Company 7% Financial Services Firm 7%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sandeep Gandhi
CEO at Verixo Technologies Pvt. Ltd
What is our primary use case?
We use the Dell EMC R730 Rack Server. We use it for virtualization and we have some…
Read full review of Dell EMC PowerEdge Rack Servers »
Anonymous User
CEO/Technical Director at Flebytes Limited
What is most valuable?
There are two features that are very good. One is that it doesn't use a lot of bandwidth. The…
Read full review of EMC RecoverPoint Continuous Remote Replication »
Teotonio Fontana
CEO
What is our primary use case?
Corporate storage for VMware, databases, and file servers supporting a multi-vendor…
Read full review of EMC VPLEX »
VPtech67
Vice President - Head of Technology at a financial services firm
How has it helped my organization?
Recently we used it in a hybrid setup for infrastructure between the VMs and the…
Read full review of VxFlex (VxRack FLEX) »
Bar-Lockwood
Information Security Manager at a comms service provider
What is our primary use case?
At my last company, which was a small health care operator, I needed to outsource threat…
Read full review of Dell Secureworks »

Review 1 of 5

Juan Pereigua
Personal docente at a K-12 educational company or school
What is our primary use case?
This solution facilitates the printing and photocopying of important documents. It saves…
Read full review of Xerox DocuPrint »

Review 1 of 1

Customer Service

Eric Umstead
Director of Technical Services at a tech services company
The role I'm in, I'm not directly calling EMC for support. I did, for years, but I haven't with the Unity platform. I...
Read full review of Dell EMC Unity »
Elias Riveros Malky
Regional Alliance Manager at a tech services company
With these type of high-end technologies and their uptime, there is no need to contact support.
Read full review of Dell EMC PowerMax NVMe »
Hans Blaasvær
Managing Director at KT hÃºsiÃ°
Technical support is excellent.
Read full review of Dell Data Protection - Endpoint Security Suite »
Abderahim Raissi
Pre Sales Engineer at a tech services company
Technical support for this solution is good, and we haven't had any problems with them. They have a good support team...
Read full review of Dell EMC Data Domain Boost »
rrukhaiyar573
Cloud services professional at a tech services company
Technical support was exemplary with a very fast response time by Dell EMC.
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Senior Systems Engineer at a tech services company
With the new support options offered with Unity, this support is always offered on a 24/7 basis (if the customer...
Read full review of Dell EMC Unity »
Anonymous User
Infrastructure Engineer at a tech services company
I would evaluate the technical support as doing pretty well. I have never really had an issue with Unity's support.
Read full review of Dell EMC Unity »
Anonymous User
Lead Technical Architect, Global Services, Systems Integration, North America at a comms service provider
I was in contact with presales support only, which did a great job.
Read full review of EMC VPLEX »
Anonymous User
Analytics and Sustainment Engineer at a aerospace/defense firm
We have Dell EMC engineers helping us out and doing some over the shoulder training. They are working with our...
Read full review of Dell EMC Unity »
Anonymous User
Head Of IT at a financial services firm
Dell EMC is actually one of the strategic vendors we work with, so they have quite a big presence at our bank. We...
Read full review of Dell EMC Unity »
Anonymous User
Systems Consultant at a tech company
Technical support is excellent.
Read full review of EMC VPLEX »
Anonymous User
coördinator ICT
I can't say as we have had no significant issues.
Read full review of Dell EqualLogic PS series »
Anonymous User
System Network Administrator at a healthcare company
A seven out of 10. We must engage a reseller who supports it. They also are having difficulty troubleshooting it.
Read full review of EMC NetWorker »
Anonymous User
Technical Sales Architect at a tech services company
We have received excellent support from EMC and now Dell.
Read full review of EMC VNX [EOL] »
Svetoslav Nanchev
IT Infrastructure and DWH/BI Manager
Good.
Read full review of Dell EMC Unity »
Anonymous User
Unit Manager & Solutions Architect at a tech services company
The experience with Dell services and support has always been good as it is one of the best value adds when providing...
Read full review of VxRail »
Anonymous User
Senior Associate - System Engineer at a financial services firm
Customer Service: I have worked with local EMC partners, I have had a positive experience. Technical Support: I did...
Read full review of EMC NetWorker »
SySA43dmin
System Administrator
We have used them, but we need to renew the service.
Read full review of EMC NetWorker »
Anonymous User
Senior Storage Administrator - Global Storage Operations at a tech services company
I have never been in touch with Dell support so it is difficult for me to assess. However, I have read about Dell...
Read full review of Dell EMC PowerEdge Rack Servers »
Anonymous User
Director of Technical Support at a tech services company
Customer Service: No. Technical Support: Bad. The service left much to be desired, even with the proper support.
Read full review of EMC Data Domain »
Dave Stromberg
Senior Infrastructure Engineer at a financial services firm
The technical support has been good. When we did run into an issue, once I told them what the problem was, they were...
Read full review of Dell EMC PowerMax NVMe »
Anonymous User
Technology Solutions Director, Converged Infrastructure at a tech services company
I would give technical support the highest rating. Dell/EMC appears to have employed the team that developed XtremIO....
Read full review of Dell EMC XtremIO Flash »
Stephane
Consulant at a software R&D company
I am very impressed by the simplicity of the solution. They have very good support system called CoPilot. Whenever I...
Read full review of Compellent »
Anonymous User
Senior System Engineer at a financial services firm
Customer Service: Very good, EMC did support us to implement it well and gave useful instructions/ lessons to help to...
Read full review of EMC RecoverPoint Continuous Remote Replication »
Anonymous User
Sr. Storage Engineer at a consultancy
I have had pretty good support including being escalated to engineering very quickly, this could be considered a good...
Read full review of Dell EMC XtremIO Flash »
Anonymous User
Enterprise Architect Infrastructure at a engineering company
Extremely good. We usually receive on shore support when we have issues, which is always a plus as there is no “lost...
Read full review of Vblock »
Anonymous User
IT Analyst at a tech services company
Technical support is good.
Read full review of Dell EMC XtremIO Flash »
Sanjy Kumar
IT Infrastructure Manager at a manufacturing company
We have had good experiences with tech support.
Read full review of Dell EMC Unity »
Anonymous User
Director, Solution Architecture at a tech company
There is a lot of room for improvement on the support side, because of the response time. I'm giving the customer...
Read full review of Dell EMC Unity »
Anonymous User
Senior Systems Engineer at a manufacturing company
Our experience with technical support has been absolutely wonderful. They have a pretty good team.
Read full review of Dell EMC SC Series »

Review 1 of 30

Anonymous User
User at a tech services company
I would give the technical support a 9/10 rating.
Read full review of DocuShare »
Anonymous User
Owner at a tech consulting company
Customer Service: Above industry average. Technical Support: Above industry average. The responses were prompt and...
Read full review of DocuShare »
Anonymous User
Technical Lead For Document Management System at a tech services company
Technical Support is nonexistent if your licenses have gone beyond the one-year support program. Here in the...
Read full review of DocuShare »

Review 1 of 3

Technical Support

No Data Available

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Dell EMC vs Xerox

What is our primary use case?

What is most valuable?

What is our primary use case?

How has it helped my organization?

What is our primary use case?

What is our primary use case?