Compare Devo vs Securonix Solutions

Devo

Based on 21 reviews.

Securonix Solutions

Based on 30 reviews.

Latest Research

Buyer's Guide

Devo vs. Securonix Next-Gen SIEM

March 2024

Securonix Next-Gen SIEM vs. Devo

Updated: March 2024

Buyer's Guide

Devo vs. Securonix Next-Gen SIEM

March 2024

Devo vs. Securonix Next-Gen SIEM

Updated: March 2024

Sample Customers

Devo

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel

Securonix Next-Gen SIEM

Dtex Systems Pfizer Western Union Harris ITG

Popular Solutions

Devo

6 reviews

Securonix Next-Gen SIEM

15 reviews

Securonix UEBA

1 reviews

Top Industries

Comms Service Provider

19%

Computer Software Company

14%

Financial Services Firm

Government

Computer Software Company

16%

Financial Services Firm

11%

Comms Service Provider

11%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

JohnBusch
Security Engineer at Kforce
We have most of our major log sources going to it, and we have both an internal NOC as well as an external MSSP that...
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Review 1 of 1

Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I run the intellectual property protection shop for the company and our primary use case is to monitor for DLP.
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Anonymous User
Executive Vice President,Global Head at a tech vendor
Securonix UEBA is used for lateral movement detection, ransomware detection, multiple malware detections, user...
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Review 1 of 2

Customer Service

Anonymous User
Director at a security firm
Customer service management is prompt and improving enabling faster recovery from issues.
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César-Rodríguez
Works at a construction company
I like their technical support. They respond in one business day, and they are always available. I always do the...
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Art Faccio
Director Cyber Threat Intelligence at IGT
We haven't had to use their technical support yet. We've only been working with the integration team. They've been...
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Chris Bates
CISO at a computer software company
Our experience with their technical support has been good, for the few times we've had to use it. We haven't had to...
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Anonymous User
Security Analyst at a comms service provider
The tech support is excellent. We used some Agile methodology to install the platform and we had some non-standard...
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JohnBusch
Security Engineer at Kforce
I have contacted them a couple of times. They were great. They were quick to assist us. Two different times, we were...
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Anonymous User
IT Risk Manager at a recreational facilities/services company
Once we get a hold of someone and they respond, customer support is fine. It isn't extraordinary, and the escalation...
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M U
IT manager at a tech services company
Technical support needs to be more direct. For example, when we submit a ticket, the support team will delegate a...
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Anonymous User
Director of Security Architecture & Engineering at a computer software company
Support is pretty good. They're responsive and they usually solve problems relatively well. And if they mess...
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Anonymous User
CEO at a tech vendor
The technical support is very good. Devo is a typical vendor with very capable, technical people who can get to the...
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Anonymous User
Director of Security at a tech company
Their tech support has been great, once we've raised issues with them. They've been pretty responsive and I'm pretty...
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Gabe Martinez
CEO at Analytica 42
We work with their support all the time. From a support perspective, we get relatively quick responses, and they...
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Anonymous User
Product Director at a insurance company
Their tech support has been excellent. They've worked with us on most of the issues in a timely fashion and they've...
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KevinGolas
Director of World Wide Security Services at Open Text
Technical support is very good. We're somewhat like partners of Devo, meaning they'll refer customers to us to manage...
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Elizabeth Manemann
Cyber Security Engineer at H&R Block, Inc.
We have a couple of tickets open with support but mostly for platform health monitoring questions. We do have some in...
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Dennis Pope
Security Delivery Senior Manager, Cyber Solutions Architect/Engineer at a tech services company
I have all the personal numbers of my Devo support guys. I can text them and they usually respond within the hour....
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Anonymous User
Digital Security VP at a tech services company
The vendor monitors the application and it is quite good. When we were last having a problem, it was solved within...
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JayGrant
Manager of Security Services at OpenText
Their tech support is average. You are going to open up a ticket and wait a while. They need to go through their...
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Anonymous User
Security Operations Center (SOC) Director at a tech company
The tech support has been absolutely amazing. We have a technical account manager and I can email him anytime and I...
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Jordan Mauriello
SVP of Managed Security at CRITICALSTART
Technical support for operational customers has been satisfactory. However, support during onboarding and...
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JerryH
Director at a computer software company
Their technical support has been good. We haven't had to use their operations support too much. We have a dedicated...
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Review 1 of 21

Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
Read full review of Securonix Next-Gen SIEM »
NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
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Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
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Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
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Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
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Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
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Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
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Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
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Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
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Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
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Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
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Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
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GarySingh
Cyber Security Team Lead at Avalara
In the initial setup itself we needed to dive deep into this. We had some deep technical questions and we were lucky...
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Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
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Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
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Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
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Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
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Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
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Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
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Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
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Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
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Review 1 of 25

Technical Support

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