Compare Dotcom-Monitor vs SolarWinds

Dotcom-Monitor Based on 3 reviews.	SolarWinds Based on 138 reviews.
Top Comparisons

Overview
Dotcom-Monitor is an application performance management and website monitoring company. Dotcom-Monitor is a privately held company that was founded in 1998 by Vadim Mazo, in Spring Park, Minnesota, United States.	SolarWinds Inc. develops enterprise information technology infrastructure management software for IT professionals. In 2007, SolarWinds raised funding from Austin Ventures, Bain Capital and Insight Venture Partners. SolarWinds completed its initial public offering of $112.5 million in 2009. In 2012, SolarWinds' total revenue reached $269 million. In June 2014, the company purchased the Swedish web-monitoring company Pingdom.
Sample Customers
Dotcom-Monitor ServerView Monitoring: Citrix, Aflac, COMCAST, Dish Network, Dell, Volvo, Xerox, American InterContinental University, UMASS, ITT Technical Institute, Roanoke College, Trinity International University Dotcom-Monitor MetricsView Monitoring: Dish Network, Dell, Volvo, Xerox, American InterContinental University, Dotcom-Monitor BrowserView Monitoring: Citrix, Aflac, COMCAST, Dish Network, Dell, Volvo, Roanoke College, Trinity International University Dotcom-Monitor UserView Monitoring: American InterContinental University, UMASS, ITT Technical Institute, Roanoke College, Trinity International University	Librato: Moz, Stitch Fix, Slack, Nextdoor, Heroku, Mashable SolarWinds NPM: Microsoft, Federal Express, Hewlett-Packard, and MasterCard SolarWinds TraceView: Hubsport, The Weather Channel, Recurly, mapmyfitness SolarWinds Server and Application Monitor: Andr. L. Riis AS, NetSuite Solarwinds Web Performance Monitor: commscope, COCC,
Popular Solutions
Dotcom-Monitor LoadView Stress Testing 2 reviews Dotcom-Monitor MetricsView Monitoring 1 reviews	SolarWinds NPM 13 reviews SolarWinds LEM 6 reviews SolarWinds Netflow Traffic Analyzer 6 reviews
Top Industries
No Data Available	Software R&D Company 26% Comms Service Provider 12% Manufacturing Company 8% Financial Services Firm 8%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chris Tripp
Sales Manager at a construction company
What is our primary use case?
Monitoring of computers in a call center setting. We have at least 30 computers with…
Read full review of Dotcom-Monitor MetricsView Monitoring »
DineshA
Technical Test Manager at a tech services company
What is our primary use case?
We have implemented Monitoring and Load testing Solutions. It's very handy to use and…
Read full review of Dotcom-Monitor LoadView Stress Testing »

Review 1 of 2

A.J. DiLorenzo
Senior Systems Administrator at Privia Health
What is our primary use case?
The primary use case for Solarwinds Virtualization Manager was it's ability to…
Read full review of SolarWinds Virtualization Manager »
Mark Venetti
Deputy Department Head at a import and exporter
What is our primary use case?
Our primary use case for this solution is for network monitoring.
How has it helped my
…
Read full review of SolarWinds MSP Manager »
Ishaq Siddiqui Mohammed
SOC Analyst at a maritime company
What is our primary use case?
We are evaluating the Kiwi Syslog Server to generate and collect logs. We are planning…
Read full review of SolarWinds Kiwi Syslog Server »
Anonymous User
User
What is our primary use case?
My primary use case is for small business clients using Exchange 2016/2019, IMAP, and…
Read full review of SolarWinds MSP Mail Assure »
Raymond Chow
Senior Managing Partner at a tech services company
What is our primary use case?
I use this to monitor our system. I also use it as a configuration manager where all…
Read full review of SolarWinds Network Configuration Manager »

Review 1 of 5

Customer Service

Josef Mayrhofer
Lead Performance Engineer at a financial services firm
They are very good and have a fast time to resolution.
Read full review of Dotcom-Monitor LoadView Stress Testing »
DineshA
Technical Test Manager at a tech services company
Customer Service: That is the best thing with Dotcom-Monitor. They have the best customer support. Turnaround times...
Read full review of Dotcom-Monitor LoadView Stress Testing »

Review 1 of 2

Demetrio Chuasieng
Sr Network Administrator at a recruiting/HR firm
Very seldom. I will contact them directly. Usually, the thing I notice in SolarWinds is you go to the community, it...
Read full review of SolarWinds NPM »
Andrew Njagi
Communications and Networks Engineer at a transportation company
The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow.
Read full review of SolarWinds LEM »
MarkS
IT Analyst at Hawkbridge Consultants
I think their technical support is excellent. It really is very good technical support. I can't fault SolarWinds...
Read full review of SolarWinds Netflow Traffic Analyzer »
KathyC
IT - Server Administration
Customer Service: I think it's decent although a team mate generally makes the support calls. Technical Support: In...
Read full review of SolarWinds Virtualization Manager »
SoheylNorozi
IT Consultant at a tech services company
I normally get my support for this solution from the community. There are references available on the internet. I...
Read full review of SolarWinds Web Help Desk »
Alex Janes
Systems administrator at a healthcare company
It is managed by our tech support team that is in-house, so we do not need their tech support help.
Read full review of SolarWinds LEM »
Anonymous User
Programmer Analyst at a leisure / travel company
Customer Service: Excellent. Customer support is knowledgeable about the product line and will engage with technical...
Read full review of SolarWinds NPM »
Anonymous User
Networks Manager at a financial services firm
I would give their technical support a 7/10 rating. As their customer base has increased, they have been walking...
Read full review of SolarWinds NPM »
Solar677Winds
Head of Technology and Inspection at a transportation company
Customer support is quite complex.
Read full review of SolarWinds Netflow Traffic Analyzer »
Anonymous User
Network Engineer
Customer Service: 10 out of 10 Technical Support: Any time I contacted support they were knowledgeable and fast.
Read full review of SolarWinds NPM »
Anonymous User
Network Engineer at a comms service provider
Customer Service: I haven’t worked with their customer service probably since the beginning, any problems with the...
Read full review of SolarWinds NPM »
Anonymous User
Senior Network Engineer
Customer Service: Very good. Technical Support: Very good.
Read full review of SolarWinds Server and Application Monitor »
PeterSerati
Group Chief Technology Architect at a tech services company
There is no in-country support for this solution. There are local numbers available but the call quality isn't great....
Read full review of SolarWinds Server and Application Monitor »
Anonymous User
Platform Engineer III at a insurance company
Customer Service: Customer service is pretty good. Technical Support: Tier 3 is excellent they know how to repair a...
Read full review of SolarWinds NPM »
Anonymous User
Senior Network Engineer at a tech services company
Customer Service: Over all customer service has always been timely, helpful & friendly. Technical Support: Overall...
Read full review of SolarWinds NPM »
Anonymous User
Senior Manager - Global Network Ops
Customer Service: Customer service is very good. Technical Support: Good technical support. There is an active online...
Read full review of SolarWinds NPM »
Anonymous User
Manager of Global Data Center SAP Operations Team at a manufacturing company
Has been good, but for this product, we have not had any issues requiring assistance. Very easy to implement and use.
Read full review of SolarWinds Database Performance Analyzer »
Anonymous User
IT Director at a construction company
At times, it’s been difficult to get through. However, in the past 12 months, they have reformed their ways and it’s...
Read full review of SolarWinds Storage Resource Monitor »
Anonymous User
Network Engineer at a logistics company
Customer Service: Outstanding Technical Support: Outstanding
Read full review of SolarWinds NPM »
Anonymous User
IT Expert & Data Center Manager at a financial services firm
We haven't called the technical support team. There wasn't enough SolarWind's documentation to fine tune the system.
Read full review of SolarWinds NPM »
Anonymous User
Sr Infrastructure Engineer at a health, wellness and fitness company
Customer Service: Good. I appreciate not being offshored (at least it wasn't when I called). Technical Support: Good.
Read full review of SolarWinds NPM »
Anonymous User
Sr. Network Administrator at a healthcare company
I would rate technical support as top notch.
Read full review of SolarWinds NPM »
Anonymous User
Founder Director at a tech services company
Customer Service: Customer service is fairly good. Technical Support: Technical support is good.
Read full review of SolarWinds Web Help Desk »
Anonymous User
DBA at a health, wellness and fitness company
I have not had to open up many tickets. In two and a half years, I think, probably four, five tickets that we've...
Read full review of SolarWinds Database Performance Analyzer »
Anonymous User
Senior Network Engineer at a healthcare company
Technical support is very good. It might take a bit of time for initial contact, if you don't classify the severity...
Read full review of SolarWinds NPM »
Anonymous User
Network/NOC Engineer at a comms service provider
Customer Service: Customer service is good. Technical Support: Technical support is very good.
Read full review of SolarWinds NPM »
Sameer Gangan
‎IT Consultant at a consultancy
Technical support for this solution is good. We have had no problems with them.
Read full review of SolarWinds LEM »
Anonymous User
Network Systems Engineer at a financial services firm
I rate technical support everywhere from poor to great. Lately, it’s been getting better and better. But in the past,...
Read full review of SolarWinds NPM »
Anonymous User
Senior Network Administrator at a manufacturing company
Customer Service: This is one area where SolarWinds can do better. Customer service, in terms of account renewals,...
Read full review of SolarWinds NPM »
Anonymous User
ENTERPRISE NETWORK : Team Leader: ICT Events Monitoring at a university
100%. It shows all incidents.
Read full review of SolarWinds NPM »

Review 1 of 30

Technical Support

No Data Available

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Dotcom-Monitor vs SolarWinds

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

How has it helped my

What is our primary use case?

What is our primary use case?

What is our primary use case?