Compare Exact vs SAP | IT Central Station

Exact Based on 1 review.	SAP Based on 277 reviews.
Sample Customers
Exact Globe: RiteWay, Neutral Posture Exact Macola ES: good2grow	SAP ERP: B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A. SAP Business One: Ego Pharmaceuticals Pty. Ltd SAP S/4HANA: Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG. SAP Business All-in-One: Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Popular Solutions
Exact Macola ES 1 reviews	SAP BusinessObjects Business Intelligence Platform 20 reviews SAP Crystal Reports 15 reviews SAP Lumira 9 reviews
Top Comparisons
SAP ERP vs. Exact Macola ES Compared 47% of the time. Microsoft Dynamics AX vs. Exact Globe Compared 39% of the time.	JD Edwards EnterpriseOne vs. SAP ERP Compared 32% of the time. SAP S/4HANA vs. SAP Business One Compared 51% of the time. SAP Business One vs. SAP S/4HANA Compared 47% of the time.
Top Industries
No Data Available	Financial Services Firm 20% Marketing Services Firm 12% Manufacturing Company 9% Energy/Utilities Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Consultant at a tech services company
What is most valuable?
I like Synergy, that is the CRM system, now they sell them all together with Macola 10, so I…
Read full review of Exact Macola ES »

Review 1 of 1

Rosario Troise
Founder at a tech company
What is most valuable?
A. SAP is making a firm commitment to creating a new single unified platform for every app it…
Read full review of SAP SuccessFactors »
Zjaen Coetzee
Data Management at a tech services company
What is our primary use case?
So far, this solution has performed well. The only thing that is bothersome is end of…
Read full review of SAP NetWeaver »
Anonymous User
SAP consultant at a tech services company
What is most valuable?
I like the core functionality of what IBM provides, like provisioning the triggers. Also, how…
Read full review of SAP Identity Management »
Anonymous User
Sales Director
What is our primary use case?
For our sales team to have a better understanding of our customer's interests, I wanted…
Read full review of SAP Hybris Commerce »
Anonymous User
User at a pharma/biotech company
What is most valuable?
Assignment Profiles: Data driven training assignments.
How has it helped my organization?
…
Read full review of SAP SuccessFactors Learning »

Review 1 of 5

Customer Service

Anonymous User
Senior Consultant at a tech services company
Maybe a four or a five, but here's the thing: Macola has distributors and resellers of it, so if you work with the...
Read full review of Exact Macola ES »

Review 1 of 1

Venkata Sundaragiri
Director/ Entrepreneur/ SAP CRM Functional
Customer Service: Customer service was good. Technical Support: We never used technical support.
Read full review of SAP Hybris PCM »
Patrick Steenkamp
Project Manager at a consultancy
Good, as this is done in-house.
Read full review of SAP NetWeaver Enterprise Portal »
Erik Stenson
Developer at a tech services company
Customer Service: Customer service was average. Technical Support: Technical support was average.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Rosario Troise
Founder at a tech company
On a scale from 1-10: 7/10
Read full review of SAP SuccessFactors »
Andray Sander
Mobile Application Developer at a tech services company
The customer service team is available on emails, telephone, and live chat. They are very responsive to our questions...
Read full review of SAP CRM »
Sukant P
SAP EIM Practice Head - MDG, DS, IS, HANA, Cransoft, DSP at a tech services company
I have found them to be very helpful.
Read full review of SAP Master Data Governance »
Fundoo_BI_007
Senior Manager - BI Head
Customer Service: * SAP BO/BI - Below average * Tableau - Good * IBM Cognos - Average * MS BI - Average * Pentaho -...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Director at a tech consulting company
I've never needed to use customer service/technical support.
Read full review of SAP Crystal Reports »
Anonymous User
User at a pharma/biotech company
Customer Service: Their customer service is average. Technical Support: Their technical support is average.
Read full review of SAP SuccessFactors Learning »
Anonymous User
Data Analytics and Integration at a health, wellness and fitness company
Customer Service: I've never had to contact customer service. Technical Support: I've never had the need to use...
Read full review of SAP Crystal Reports »
Anonymous User
Business System Analyst at a tech services company
Good support is available via consultants.
Read full review of SAP Data Services »
Anonymous User
Programmer and Analyst
Customer Service: It is sufficient for me. As for our customers, it is okay. Technical Support: It is okay.
Read full review of SAP Adaptive Server Enterprise »
Noufal Hameed
Technology Lead at a tech services company
Yeah. The support needs much improvement. I would rate them a six out of 10.
Read full review of SAP IQ »
Anonymous User
Senior BI Consultant at a tech consulting company
Customer Service: Customer service for the most part is good and a part of that may be due to the size of the...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Corporate Trainer/Consultant at a tech consulting company
Their support is top notch, although you may have to pay for it.
Read full review of SAP Crystal Reports »
Anonymous User
Senior Treasury Analyst at a media company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Associate Director - IS Project Management Office at a healthcare company
Customer Service: It's not great, but OK. Technical Support: It's not great, but OK.
Read full review of Sybase Afaria [EOL] »
Karel Van Der Walt
Data Architect/Data Scientist
I did not use the paid support.
Read full review of SAP PowerDesigner »
Anonymous User
Programmer / Reports Designer at a printing company
I haven’t used the customer service or technical support options other than searching for documentation on syntax....
Read full review of SAP Crystal Reports »
Anonymous User
Senior Consultant at a financial services firm
Customer Service: 7/10. Technical Support: 6/10 because at the time I was using it, Sybase Turkey were short on staff...
Read full review of SAP IQ »
Anonymous User
Manager, Data and Analytics at a tech services company
Customer Service: Fair. Technical Support: Not good enough.
Read full review of SAP Data Services »
Anonymous User
Technical Consultant at a consultancy
Customer Service: Very good expertise. Technical Support: Very good expertise.
Read full review of SAP Identity Management »
Anonymous User
Programmer Analyst Principal Leader at a tech services company
Technical support is decent.
Read full review of SAP ERP »
Anonymous User
SAP Basis Team Lead at a manufacturing company
Customer Service: Customer service is poor. Technical Support: Technical support is poor.
Read full review of Sybase Afaria [EOL] »
Anonymous User
SAP BI AMS Lead at a Consumer Goods
You have to pay to get the good service. The really nice thing about is that tech support is performed across the...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Microsoft Nokia Service Manager at a comms service provider
Customer Service: I would give customer service a rating of 4.5/5. Technical Support: Technical support is good. I...
Read full review of SAP Crystal Reports »
Anonymous User
SAP Business Objects Architect at a tech company
My personal experience with the SAP engineers is that they are very supportive and develop personal connections easily.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
BI & Data Lead, Reporting & Analytics Center of Excellence at a Consumer Goods
First level support is generally is good for basic issues. Second level support is informative when it comes to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Richard Pitsnogle
Lead Technical Specialist at a financial services firm
An eight out of 10.
Read full review of SAP IQ »
Anonymous User
IS/IT program manager at a energy/utilities company
Technical support is quite OK.
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

No Data Available

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Exact vs SAP

What is most valuable?

What is most valuable?

What is our primary use case?

What is most valuable?

What is our primary use case?

What is most valuable?

How has it helped my organization?