Compare Exact vs SAP | IT Central Station

Exact Based on 1 review.	SAP Based on 272 reviews.
Sample Customers
Exact Globe: RiteWay, Neutral Posture Exact Macola ES: good2grow	SAP ERP: B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A. SAP Business One: Ego Pharmaceuticals Pty. Ltd SAP S/4HANA: Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG. SAP Business All-in-One: Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Popular Solutions
Exact Macola ES 1 reviews	SAP BusinessObjects Business Intelligence Platform 20 reviews SAP Crystal Reports 15 reviews SAP SuccessFactors 14 reviews
Top Comparisons
SAP ERP vs. Exact Macola ES Compared 48% of the time. Microsoft Dynamics AX vs. Exact Globe Compared 39% of the time.	JD Edwards EnterpriseOne vs. SAP ERP Compared 33% of the time. SAP S/4HANA vs. SAP Business One Compared 50% of the time. SAP Business One vs. SAP S/4HANA Compared 47% of the time.
Top Industries
No Data Available	Financial Services Firm 18% Manufacturing Company 10% Energy/Utilities Company 6% Retailer 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Consultant at a tech services company
What is most valuable?: I like Synergy, that is the CRM system, now they sell them all together with Macola 10, so...
Read full review of Exact Macola ES »

Review 1 of 1

Vishal Jain
SAP Technical Lead at a tech services company
What is most valuable?: Enrollment based on groups. • How has it helped my organization?: It helped our...
Read full review of Sybase Afaria [EOL] »
Marnus Louw
Production Support Engineer at a financial services firm
What is our primary use case?: We use this across the organization to share data via the cloud solution and present...
Read full review of SAP Analytics Cloud »
KerryMaidment Grocke
Enterprise Architect at a energy/utilities company
What is most valuable?: SAP Business Suite is an Enterprise Management tool enabling end to end management of most...
Read full review of SAP Business Suite »
Angela Meharg
Founder & CEO at a tech services company
What is most valuable?: I appreciate the ability to connect to just about any structured data source. This makes it...
Read full review of SAP Crystal Reports »
Anonymous User
SAP Jam Consultant
What is most valuable?: My customers find the mobile app, in-app video recording, and the forum features...
Read full review of SAP Jam »

Review 1 of 5

Customer Service

Anonymous User
Senior Consultant at a tech services company
Maybe a four or a five, but here's the thing: Macola has distributors and resellers of it, so if you work with the...
Read full review of Exact Macola ES »

Review 1 of 1

Patrick Steenkamp
Project Manager at a consultancy
Good, as this is done in-house.
Read full review of SAP NetWeaver Enterprise Portal »
Giuseppe Platania
Enterprise Architect at a tech services company
Customer Service: Customer service is good... for a price. Technical Support: Technical support is good... for a price.
Read full review of SAP PowerDesigner »
Liat Oren Wachs
Global Hris Leader , Senior Director at a tech services company
There is still need for improvement in the technical support; it is not ideal.
Read full review of SAP SuccessFactors »
Zjaen Coetzee
Data Management at a tech services company
We are using a third party for technical support. So far, their support is good.
Read full review of SAP NetWeaver »
Matt P.
Director, SAP Security Consulting Services at a tech consulting company
Mid-range, it is not uncommon to file a technical support request and then have days pass before getting results....
Read full review of SAP NetWeaver Identity Management »
Shanker Duraibabu
SAP SuccessFactors Center of Excellence at Wipro technologies Ltd
I would give technical support a rating of 7/10.
Read full review of SAP SuccessFactors »
Jose Osorio
e-Commerce Solution Architect at TATA Consultancy Services
Customer Service: Excellent. Technical Support: Equally excellent.
Read full review of SAP Hybris Commerce »
Anonymous User
Business Intelligence Manager
6/10 - I haven't really had to reach out to SAP much for any support on it.
Read full review of SAP Lumira »
Anonymous User
Microstrategy Developer Specialist at a tech services company
Out of 5, I would give SAP Data Services technical support a 4.5. The technical support from SAP was quick and...
Read full review of SAP Data Services »
Anonymous User
Network Engineer at a financial services firm
Customer service was found to be satisfactory.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Business Integration Manager at a financial services firm
Customer Service: We've had very good customer support. Technical Support: Technical support has been very good.
Read full review of SAP Crystal Reports »
Anonymous User
Manager, Development at a software R&D company
7/10
Read full review of SAP Crystal Reports »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 4.5 out of 5. Technical Support: 4.5 out of 5.
Read full review of SAP Data Services »
GB432
Manager of Architecture/Design at a government
In my experience, the level of technical support is not good. They are, however, able to resolve issues in a timely...
Read full review of SAP Crystal Reports »
Anonymous User
Team Leader at a tech company
The level of technical support was good. They were always quick to solve problems with a high level of impact on our...
Read full review of SAP HCM »
Soham Ray
SAP Project Manager at a construction company
The support that we have been getting has been great.
Read full review of SAP HCM »
Anonymous User
Head of IT Technology Team at a mining and metals company
Customer Service: Good. Technical Support: Good.
Read full review of SAP NetWeaver Identity Management »
AppArch25
Applications Architecture at a engineering company
They have dealt with our issues well. The technical support is good.
Read full review of SAP ERP »
Anonymous User
SAP BW on HANA/BO Consultant at a energy/utilities company
It's good, and around three to four years ago, SAP’s technical support was not up to the mark. Now SAP it is reliable...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Assistant Athletic Business Manager at a healthcare company
Similarly, any requests for technical support are not issued or run through me, so I don’t hear about its effectiveness.
Read full review of SAP Ariba Procurement »
CSD174561
Chief of Systems Development at a non-tech company
We haven't used technical support in about two years so I don't think I can give a fair answer to this question.
Read full review of SAP Business Warehouse »
Anonymous User
Technical Manager at a retailer
Our technical support is through a value added reseller.
Read full review of SAP BusinessObjects Business Intelligence Platform »
PrincipalConsultant415
Principal Consultant - SAP HANA,BW,BusinessObjects BI at a tech services company
It's very good.
Read full review of SAP Lumira »
Anonymous User
Managing Solution Architect - Business Information Management at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP Master Data Governance »
KerryMaidment Grocke
Enterprise Architect at a energy/utilities company
Very good.
Read full review of SAP Business Suite »
Anonymous User
IS/IT program manager at a energy/utilities company
Technical support is quite OK.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Director at a tech consulting company
I've never needed to use customer service/technical support.
Read full review of SAP Crystal Reports »
Anonymous User
Manager at a tech services company
There is a lot of information on SDN. For most of the issues we had, the solution was in SDN.
Read full review of SAP NetWeaver BPM [EOL] »
Anonymous User
Senior SAP HCM Lead Consultant at a tech services company
Technical support is 8/10.
Read full review of SAP HCM »
Anonymous User
SAP BI AMS Lead at a Consumer Goods
You have to pay to get the good service. The really nice thing about is that tech support is performed across the...
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

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