Compare F-Secure vs SentinelOne | PeerSpot

F-Secure

Based on 1 review.

SentinelOne

Based on 224 reviews.

Sample Customers

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Popular Solutions

1 reviews

SentinelOne Singularity Complete

141 reviews

SentinelOne Vigilance

15 reviews

Singularity Cloud Workload Security

15 reviews

Top Industries

Comms Service Provider

26%

Government

15%

Computer Software Company

13%

Educational Organization

6%

Computer Software Company

17%

Comms Service Provider

10%

Educational Organization

8%

Manufacturing Company

6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mauro Spinazzè
Computer Scientist at Comune di Eraclea

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Review 1 of 1

Eddie Drachenberg
Global Network and Infrastructure Manager at Bettcher Industries
We need to provide a form of antivirus for our cybersecurity insurance. The new term now is EDR or endpoint detection...
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Jadeja
Group Company IT Infrastructure IT Admin at a retailer
SentinelOne is the first line of defense for all our endpoints. We have approximately 700 endpoints, and each has a...
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Robson Franco
Pre-Sales Security Engineer at CLM Software
We use the product for group policy management features.
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Graham Peck
Data Security Manager at Leeds United FC
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security...
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User:761949
Senior Software Engineer I at a computer software company
We use Singularity Cloud Workload Security for our production and build workloads. We implemented the solution to...
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Review 1 of 5

Customer Service

Mauro Spinazzè
Computer Scientist at Comune di Eraclea
The support is good.
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Review 1 of 1

Tim Hayes
System Administrator at a wholesaler/distributor
I have not had to use technical support.
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Dillon Schwebke
Information Security Engineer at a university
This is probably the only negative. Their support is sometimes good, but most of the time, if I have something, the...
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Laurie Reynolds
Threat and Vulnerability Manager at GBG Plc
My impression of SentinelOne as a strategic security partner is very positive. In terms of support, for a lot of...
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Ronel Silawan
Network and Systems Team Lead at Utilibill Pty Ltd
I rate SentinelOne support 9 out of 10 because they're very responsive.
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Nagendra Nekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
The technical support takes time to respond to our tickets.
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IT_Blue_Team_Person
Soc Analyst at a retailer
Most of the technical support team members I have spoken to at the level two and level three levels of support have...
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Olivier Richard
IT Support Director at Biotrial S.A.S.
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
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Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
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Ian Sterling
Analyst Information Security at a healthcare company
I am blown away by their support. Every time I reach out to my customer service manager, they are returning questions...
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Greg Walia
IT Manager at a healthcare company
I rate SentinelOne's support seven out of 10. SentinelOne's customer service isn't that great. There's only so much...
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AANKITGUPTAA
Consultant at Pi DATACENTERS
While I haven't directly contacted support, I have used their documentation surrounding KPIs and have found them...
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ShashikaKodikara
Head of Cybersecurity at Technovage Solution
Our team has had a good experience with customer service and support.
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Adam Harling
Managing Director at NETITUDE
We do the implementation of the solution in-house.
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Cem BALIK
Information Technologies Manager at VAS Bilisim Teknolojileri A.S
Technical support has been very good and we are quite pleased with them.
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Fatima Nezhadian
Security Analyst at MPAC
Technical support is super helpful.
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Salman Aziz
Security Architect at a retailer
The support is excellent. As a strategic security partner they are a nine out of 10.
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Aaron Riley
Systems Administrator at a government
The technical support team is prompt.
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Corey Murillo
Information Security Analyst at Point Loma Nazarene University
The times I've contacted customer support, it has been really good. There was only one instance when the support was...
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Claudio Lavazza
Security Expert at a healthcare company
Our SOC has logged some tickets with the technical support. They have never complained about SentinelOne's support.
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Zaul Hug
IT Manager at apex
When we need partners, they support us well. There have been no issues with that.
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Anonymous User
Business Development at a tech services company
Very fast and accurate.
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User:761949
Senior Software Engineer I at a computer software company
Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.
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Anonymous User
Director of Cybersecurity at a manufacturing company
Support is good. The support team is quick to respond and quick to resolve. We can't ask for anything more.
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Kevin Thompson.
Director of information technology at Stuart & Branigin LLP
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
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Anonymous User
Cybersecurity Engineer at a energy/utilities company
Our experience with their technical support has been straightforward and good. We got good, timely responses. As a...
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Jason Liu
System Administrator at a renewables & environment company
When I ran into the Windows 32-bit issues, I contacted support. I've also contacted them here or there for a few...
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Anonymous User
Senior Security Analyst at a pharma/biotech company
With any support service, it depends on the person we get on the line. Some are better than others. But overall, I...
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Eyal Givon
CEO at ERG Solutions
We get support from our local reseller in Israel and their support has been fine.
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Anonymous User
IT Security Manager at a healthcare company
The technical support is responsive. We're grappling with an issue that is somewhat frustrating, but it's not really...
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Anonymous User
Senior security consultant at a computer software company
Overall the technical support is good but we sometimes have difficulty getting a hold of them.
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Review 1 of 30

Technical Support

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