Compare Fiorano vs TIBCO | IT Central Station

Fiorano Based on 3 reviews.	TIBCO Based on 80 reviews.
Sample Customers
Fiorano ESB: Polaris Transport, Harris Exelis, Aboitiz Power, Dyckerhoff AG, Gamma-Dynacare, DHL, Bajaj Finserv, Ecole hételire de Lausanne, Northern California Power Agency, Federal Bank, Commercial Bank of Africa, EasyPay, SSP, General American Corporation, Forex, Beijing Shubei Software Technology, City of Canton, Kent County Council, SJS District, County of Tulare, US Coast Guard, ZUNYI, Fraikin, Nilkamal, Posco, Toyota, UB Group FioranoMQ: IG Index, UC Berkeley, Schlumberger Oil Fields, Credit Agricole Titres, FairEx International Financial Systems Ptv Ltd, FinScope, Large Hedge Fund, LiquidityHub, Scottrade, Thomas Weisel Partners, Commonwealth of Pennsylvania, Commission Junction, Connect First, Flytxt, Xylo, Wireless Matrix Corp, Korea Telecom, Qwest Communications	TIBCO ActiveMatrix Service Bus: Colonial Life, CTBC Bank, New World Mobility, QUALCOMM, Swisscom Mobile, T-Mobile USA, Tata Teleservices, Telecom Italia
Popular Solutions
Fiorano ESB 3 reviews	TIBCO Spotfire 15 reviews TIBCO Jaspersoft 5 reviews TIBCO BusinessWorks 1 reviews
Top Comparisons
Mule ESB vs. Fiorano ESB Compared 58% of the time. IBM Integration Bus vs. FioranoMQ Compared 38% of the time.	Mule ESB vs. TIBCO ActiveMatrix Service Bus Compared 51% of the time.
Top Industries
No Data Available	Financial Services Firm 16% Comms Service Provider 13% Energy/Utilities Company 8% Manufacturing Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Richard Couto
Director Of Information Systems at a transportation company
What is most valuable?: 1) Ease of use 2) Little to no development needed 3) Robust micro adapters - all that i...
Read full review of Fiorano ESB »

Review 1 of 1

Charnkurt Yaoyuenyong, CCE
Project Controls Consultant
What is most valuable?: It's not specific, but in general, the product's ability to handle large volumes of data...
Read full review of TIBCO Spotfire »
Anonymous User
National Integration Lead at a tech services company
What is most valuable?: Version 5.13 is stable and well supported but uses proprietary Dev environment Version 6...
Read full review of TIBCO MDM »
Tanmay Jain
Senior Software Engineer at a tech services company
What is our primary use case?: I have been developing solutions for five years using this product. • How has it...
Read full review of TIBCO Enterprise Message Service »
CraigWillis
Business Development Director
What is our primary use case?: Capturing business processes so they can be used as an operating manual for the...
Read full review of TIBCO Nimbus Control »
Russ Newsome
Global Head of eCommerce Web Operations at a manufacturing company
What is most valuable?: Conversion to RESTful and SOAP protocols and management console (can manage individually...
Read full review of TIBCO Mashery API Management »

Review 1 of 5

Customer Service

Richard Couto
Director Of Information Systems at a transportation company
Customer Service: Amazing Technical Support: I wish all vendors can supply this level of support
Read full review of Fiorano ESB »
B Garrick
Systems Integration Manager at a transportation company
Customer Service: A 10 out of 10. They have a great response time and are very knowledgeable of not only the product,...
Read full review of Fiorano ESB »
G Riedel
Head: EBank at a financial services firm
Customer Service: Very good service. Technical Support: Strong technical support.
Read full review of Fiorano ESB »

Review 1 of 3

Carolyn French
BI and Location Analytics Consultant at a tech consulting company
I haven't used technical support.
Read full review of TIBCO Spotfire »
Charnkurt Yaoyuenyong, CCE
Project Controls Consultant
I haven't had enough experience dealing with technical support to answer this question.
Read full review of TIBCO Spotfire »
Roy Yung
Data Architect at a comms service provider
Customer Service: As I am using the community edition, no customer service is provided. However, it is easy to get...
Read full review of TIBCO Jaspersoft »
Ennio Noventa
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Luca De Falco
Development Engineer at a tech services company
I had a few issues with the product, and they were quickly solved by the support team.
Read full review of TIBCO Spotfire »
Roland Rütten
Consultant at a tech company
I rate technical support 9/10 (very quick and good response, good level of knowledge).
Read full review of TIBCO Spotfire »
Michael Fry
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Javier Valiente
Consultant at a comms service provider
The technical support is bad. We asked technical support a few questions and it was very difficult to get them...
Read full review of TIBCO tibbr »
Aditya Singh
Programmer Analyst at Tech Services Company
Customer Service: Good Technical Support: It's good but need improvement.
Read full review of TIBCO Spotfire »
Patrick de Witt
Founder at a consultancy
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly...
Read full review of TIBCO Jaspersoft »
Gareth Crawshaw
Consultant at a financial services firm
I have not had to use technical support that much, save for when I first started learning the software. The service I...
Read full review of TIBCO Spotfire »
Roger Baatjes
Manager at a consultancy
The technical support is average.
Read full review of TIBCO Jaspersoft »
BIDeveloper124
BI Developer at a tech services company
The technical support is above average. Our Spotfire support was handled by a Spotfire partner who was quick to...
Read full review of TIBCO Spotfire »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Russ Newsome
Global Head of eCommerce Web Operations at a manufacturing company
Sometimes, we have had issues pushed back to us as our “issue”, which was proven not to be the case. This can happen...
Read full review of TIBCO Mashery API Management »
Anonymous User
Spotfire Technical Analyst at a energy/utilities company
Technical support is really good. For every TIBCO product, there is a community where we can post our questions and...
Read full review of TIBCO Spotfire »
Anonymous User
BI & Digital Transformation Consultant at a manufacturing company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Anonymous User
Integration Analyst at a tech services company
Technical support is average.
Read full review of TIBCO Spotfire »
Anonymous User
Analytical Scientist at Syntelli Solutions Inc.
Technical support has good response times; we’re very happy with the support.
Read full review of TIBCO Spotfire »
Anonymous User
Analytics Consultant at a consultancy
I rate technical support 7/10 and getting better.
Read full review of TIBCO Spotfire »
Anonymous User
Consultant at a consultancy
Technical support is average; however, the user conferences that are held regionally and nationally provide a lot of...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Architect
I really appreciate the technical support that was received.
Read full review of TIBCO FTL »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Organization's Metrics Consultant at a tech services company
Customer Service: It’s good, at least the Tibco Community is active and very helpful. Technical Support: 9/10
Read full review of TIBCO Spotfire »
Anonymous User
Senior BI Consultant at a tech services company
They are awesome. Tibco has a support cell and we can raise a ticket that has an SLA for them. Also, there is a large...
Read full review of TIBCO Spotfire »
Anonymous User
Sr. Business Intelligence Developer at a tech company
I would give the technical support an 8/10 rating.
Read full review of TIBCO Jaspersoft »
Anonymous User
Sr. Engineering Manager, Technical Fellow at a manufacturing company
Technical support is acceptable, but not superior. Sometime after TIBCO purchased Spotfire (the company), they...
Read full review of TIBCO Spotfire »
Anonymous User
TIBCO Specialist at a tech services company
Technical support was always very good and fast. Always leading to a resolution of the problem immediately.
Read full review of TIBCO Spotfire »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Managing Executive at System Business, s. r. o.
It is a good forum.
Read full review of TIBCO Jaspersoft »

Review 1 of 30

Technical Support

No Data Available

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