Compare Galvanize vs Trellix

Galvanize

Based on 9 reviews.

Trellix

Based on 282 reviews.

Sample Customers

Trellix Helix

Police Bank, Verisk Analytics, Teck Resources

Popular Solutions

ACL Analytics

3 reviews

Galvanize HighBond

1 reviews

Galvanize IncidentBond

0 reviews

Trellix Endpoint Security

20 reviews

Trellix Endpoint Security (ENS)

29 reviews

Trellix Network Detection and Response

5 reviews

Top Industries

Educational Organization

17%

Government

11%

Financial Services Firm

11%

Computer Software Company

Educational Organization

28%

Computer Software Company

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

WillWillis
Data Analyst at Rhythex
The primary use case of the solution is analytics.
Read full review of Galvanize HighBond »
Daniel Eakin
Information Security Engineer at a financial services firm
The Rsam solution that we have implemented at my employer is used in many ways. Due to the nature of information...
Read full review of Galvanize IncidentBond »
Russell LeBlanc
Internal Auditor at Saint Tammany Parish Hospital
I use it for some matching that I try to do, and I use it for checking for duplicates. I do benefits analysis on it...
Read full review of ACL Analytics »

Review 1 of 3

Abanoub Alfy
Information Technology Security Analyst at EBC
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user...
Read full review of Trellix Helix »
Madan Mohan
Director Operations at SOFTPRO PLUS
We have a customer with around 3,000 users who are using this solution. Basically, they have 25 servers in their...
Read full review of Trellix Cloud Workload Security »
AhmedEl-Tayeb
Product Manager at MCS
The endpoint of Trellix itself should be placed within an enterprise with more than 200 or 300 endpoints. And then,...
Read full review of Trellix Endpoint Security »
HossamSelim
Vice- Head Of Math Department at a non-tech company
We primarily use the solution for threat protection. It was for a government project. It involves using a VPN and...
Read full review of Trellix Advanced Threat Defense »
LeonWessels
IT Security Manager at Telecommunications Services of Trinidad & Tobago Limited (TSTT)
We use McAfee for our corporate-issued laptops and desktops. We use a different product on the servers, however, our...
Read full review of Trellix Active Response »

Review 1 of 5

Customer Service

Russell LeBlanc
Internal Auditor at Saint Tammany Parish Hospital
I get an answer whenever I call support.
Read full review of ACL Analytics »
WillWillis
Data Analyst at Rhythex
Technical support is available 24 hours seven days a week. The response time is good.
Read full review of Galvanize HighBond »
Bentry Harawa
Assistant ICT Officer at Egenco

Read full review of ACL Analytics »
Russell LeBlanc
Internal Auditor at Saint Tammany Parish Hospital
I've used them a few times. They've been pretty helpful whenever I had any issues.
Read full review of ACL Analytics »
Anonymous User
Managing Member at Christina M. Durta, CPA, LLC
Customer Service: They're very good. Technical Support: They're very good.
Read full review of ACL Analytics »
Anonymous User
CSO at a wellness & fitness company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Galvanize HighBond »

Review 1 of 6

Abu Imran
Information Security Engineer at Nhq Distribution Ltd
I rate the technical support an eight out of ten.
Read full review of Trellix Endpoint Security (ENS) »
Alex Lapinski
Cyber Security & ICT Director at Polish Security Experts Association
I rate the solution's technical support team a nine and a half or ten out of ten.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Daniel Durian
Information Security Manager at SM Prime Holdings
Support tier one is handled locally. However, if there is a requirement on higher tier of support where the need to...
Read full review of Trellix ESM »
S M Fazlul Haque
IT Lead Engineer, Information Technology at Banglalink
Technical support has been great. They always help us to resolve any issues. We are quite satisfied with them. If...
Read full review of Trellix Endpoint Security »
Shashank-Gahoi
Security Architect at a tech services company
The support team is the worst. The support team must improve its knowledge.
Read full review of Trellix Endpoint Detection and Response (EDR) »
LAWAL YUSUF
IT auditor at SHEFFIELD HALLAM UNIVERSITY
I contacted the technical support team regarding the audio system for McAfee. They haven’t responded to me yet. I...
Read full review of Trellix ESM »
S M Fazlul Haque
IT Lead Engineer, Information Technology at Banglalink
We receive local technical support and this is networked, which allows them to to open a ticket for us.
Read full review of Trellix Endpoint Security »
Anonymous User
Owner
I've never used technical support at all. I cannot speak to how helpful or responsive they would be.
Read full review of Trellix Endpoint Security (ENS) »
Anonymous User
Cyber Defense Advisor | Founder Executive at a tech services company
I have no complaints. I would rate them a five out of five.
Read full review of Trellix Endpoint Security (ENS) »
Hubert Luberek
Information Technology Security Architect at a financial services firm
This solution needs stronger support in Eastern Europe because of the time difference between, for example, Poland...
Read full review of Trellix Endpoint Security (ENS) »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
Tech support is responsive. They're good, the very best.
Read full review of Trellix Endpoint Security »
Anonymous User
Cyber Security Consultant at a energy/utilities company
The customer service is good.
Read full review of Trellix Endpoint Security (ENS) »
Anonymous User
Head of IT Division at PT Bank Mandiri (Persero) Tbk.
Customer service and technical support could use some enhancement. On a scale from 1 to 10, it is between six and...
Read full review of Trellix Network Detection and Response »
Anonymous User
Enterprise Information Security Engineer at a tech services company
Quite unsatisfactory. Sometimes cases will last for weeks without significant progress.
Read full review of Trellix Endpoint Security »
Archie Scorgie
Information Security Senior Advisor at Eskom Ltd
We handle the first-line support for Trellix Network Detection and Response on our own, performing troubleshooting...
Read full review of Trellix Network Detection and Response »
Milos Tolpa
IT Engineer at FormatPC
We rarely needed to contact support from the vendor. In the situations when we needed some configuration from them,...
Read full review of Trellix Endpoint Security »
Jorgen Bergstrom
Teamleader 2:nd line Security at Cygate AB
I used the solution's technical support and was satisfied with their responses.
Read full review of Trellix Endpoint Security (ENS) »
Anonymous User
Sr Manager - Information Security & Researcher at a tech services company
We are satisfied with technical support. It is good.
Read full review of FireEye Managed Defense [EOL] »
Anonymous User
Threat Intelligence Engineer (Security Engineering Team) at a government
Mcafee's SIEM support team is very good.
Read full review of Trellix ESM »
Anonymous User
Security Engineer at a tech services company
McAfee technical support is available 24/7 to assist with any calls logged.
Read full review of Trellix Endpoint Security »
Anonymous User
Infrastructure Specialist at a healthcare company
Customer Service: 8/10 Technical Support: 8/10
Read full review of Trellix Endpoint Security »
Mustapha
Senior Security Engineer at a agriculture
I am the technical support point of contact.
Read full review of Trellix Collaboration Security »
Anonymous User
Technical Executive at Digitaltrack
McAfee has good support and they are very responsive.
Read full review of Trellix Endpoint Security (ENS) »
Steve Wiles
Technical Support Engineer at a comms service provider
The technical support could improve from McAfee.
Read full review of Trellix ESM »
Cybersecon67
Cyber Security Consultant at a computer software company
Technical support, as well as their online knowledge base, has helped us a lot. However, our current issue with...
Read full review of Trellix ESM »
EnriqueDiaz Jolly
Owner at Jolly Security Inc
In general, technical support is good, they are usually knowledgeable. There are certain areas that you might want to...
Read full review of Trellix Collaboration Security »
Vijay Mohan
Senior Manager INFOSEC AND Risk ASSESSMENT Engineering at Atlas Systems
Support is very good; they have local partners everywhere, so there's no issue there. For people who still use...
Read full review of Trellix Endpoint Security (ENS) »
Anonymous User
Managing Director at a computer software company
We have used technical support in the past and I find that their response time can be a little bit slow. Also, they...
Read full review of Trellix Endpoint Security »
Deepti Tewari
Consultant at a tech services company
Technical support is very good. I'll say in the Middle East, I don't know about other divisions, but in the Middle...
Read full review of Trellix Endpoint Security »
AHmadMhedat
Senior Network Security Engineer
If we would rate technical support from one to ten, they would be an eight.
Read full review of Trellix Intrusion Prevention System »

Review 1 of 30

Technical Support

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