Compare Fischer International vs ManageEngine

Fischer International

Based on 1 review.

ManageEngine

Based on 285 reviews.

Sample Customers

Fischer Identity Governance

Maryland Institute College of Art

ManageEngine Password Manager Pro

Australian Catholic University

ManageEngine ADSelfService Plus

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec

Popular Solutions

Fischer Identity Governance

0 reviews

ManageEngine Endpoint Central

23 reviews

ManageEngine ServiceDesk Plus

23 reviews

ManageEngine OpManager

21 reviews

Top Industries

University

21%

Computer Software Company

12%

Construction Company

12%

Educational Organization

30%

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Identity Management Specialist at a tech services company

Read full review of Fischer Identity Governance »

Review 1 of 1

Santiago Mantilla
Senior Information Technology Security Consultant at Intelector
Along with its active directory infrastructure, this solution also possesses the ability to recover and exchange,...
Read full review of ManageEngine Recovery Manager Plus »
Kaja Salaudin
System Administrator at Agility
It primarily serves ISO (International Organization for Standardization) compliance purposes and focuses on gathering...
Read full review of ManageEngine AssetExplorer »
Ahnaf Khan
Asst system engineer at KICS
Our customer had very strict rules and regulations regarding their files and folders. They didn't want anyone to leak...
Read full review of ManageEngine DataSecurity »
Jai S
Student at Rabdan Academy
We primarily use it for network-wide event monitoring and incident backtracking. It helps us identify what events...
Read full review of ManageEngine Log360 »
Srijith Chandran
Senior Manager at a consultancy
We use the solution to patch our servers. We also use it to monitor and fix vulnerabilities.
Read full review of ManageEngine Vulnerability Manager Plus »

Review 1 of 5

Customer Service

Anonymous User
Identity Management Specialist at a tech services company
Customer Service: Better. Technical Support: We got excellent service.
Read full review of Fischer Identity Governance »

Review 1 of 1

Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
I haven't had as much need for support on this product. I have had better success with technical support on this...
Read full review of ManageEngine ADAudit Plus »
Hussein Taha
IT Enterprise System Administrator at Misr Technology Services
I rate customer service and support a six out of ten.
Read full review of ManageEngine ADAudit Plus »
Oamen Okhilua
CEO at Heclo
I rate the technical support a ten out of ten. We have contacted them and have annual license renewals and...
Read full review of ManageEngine ServiceDesk Plus »
Vishal Rajavat
Security Operations Center Analyst at a tech services company
I have contacted technical support, and they solved a particular issue I was facing.
Read full review of ManageEngine Log360 »
AdeolaEkunola
Director at NIGERCUBES LTD
Services from the solution's technical support have been satisfactory.
Read full review of ManageEngine Patch Manager Plus »
Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
I had some pretty significant problems, and they were very complicated. I've had a number of conversations with them,...
Read full review of ManageEngine Endpoint Central »
Jadeja
Group Company IT Infrastructure IT Admin at a retailer
Support needs improvement. They totally realy on customers at present.
Read full review of ManageEngine Endpoint Central »
Elgin Smith
CTO
The solution's technical support is excellent. The technical support has been able to assist if needed, simply with...
Read full review of ManageEngine ADManager Plus »
Ajayi Oluwaseun
System administrator at Nigeria LNG Limited
The tool's tech support should be faster.
Read full review of ManageEngine Applications Manager »
Rakhul K
System Admin-Network Engineer at Macrosoft
We haven't needed any support but I think everything is available on YouTube.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Technical Sales Consultant at a healthcare company
Tech support was good, however with their California time zone, not having 24/7 coverage is very disappointing,...
Read full review of ManageEngine OpManager »
Anonymous User
National IT Support Head at a construction company
We did not need much support, except on a few occasions. I would give technical support a rating of 9/10.
Read full review of ManageEngine ServiceDesk Plus »
Jedidia Andriamanampisoa
Head of IT Services at Ambatovy Joint-Venture
Excellent technical support, the team is very supportive and responsive to all issues.
Read full review of ManageEngine Endpoint Central »
Nayef Hamzeh
IT Manager at cmc
Technical support has been very good.
Read full review of ManageEngine ServiceDesk Plus »
PradeepKumar12
Team Lead at a comms service provider
Technical support is quite good but they are not very quick to respond. It takes time to resolve the ticket.
Read full review of ManageEngine ServiceDesk Plus »
William Cochran
Senior Systems Engineer at Accurate Corrosion Control, Inc.
ManageEngine's tech support is really good. I didn't call them. I just emailed them, and they responded within an hour.
Read full review of ManageEngine ADSelfService Plus »
AjaiVictoria
Information Technology Consultant at Aeries Technology Group
Technical support is good. Even if you contact them by email, you will receive a reply within one or two hours.
Read full review of ManageEngine Patch Manager Plus »
Anonymous User
CISO at a financial services firm
There has been nothing we needed to contact ManageEngine's technical support for. In terms of things we may have...
Read full review of ManageEngine IT360 »
Anonymous User
ME Product Engineer at a tech services company
We've dealt with technical support in the past. I can say with certainty they have been very good, and very...
Read full review of ManageEngine Log360 »
Anonymous User
System engineer at a university
The response from the technical support staff was great whenever I needed it. They are also open to suggestions from...
Read full review of ManageEngine Endpoint Central »
Chandraprakash Velmurugan
Project Leader - Release & Deployment at Solverminds
We opened a technical support ticket we used on the initial setup date and the response was very quick. They have...
Read full review of ManageEngine Applications Manager »
Sabry Salem
Remote IT Manager KSA at Andalusia Group
We don't require any support from the product since we have a good engineer.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Diretor Sistemas de Informação (CIO/CTO)
10 out of 10. They are superb technically, and their development listens to customers.
Read full review of ManageEngine OpManager »
PATRIK ROSENDAHL
Information Systems Manager at a non-profit
We currently have an open ticket in regards to the stability issues that we are experiencing, but I have only...
Read full review of ManageEngine Log360 »
Anonymous User
Product Manager - Solution Architect at iOCO
The support team needs work, I have waited months for an answer to some of our requests.
Read full review of ManageEngine Endpoint Central »
EMRAH AKDEVECİ
IT Manager & Software Solutions Technical Manager Vitel A.S. at a computer software company
We have very strong technical support from the headquarters of ManageEngine. They are highly skilled and...
Read full review of ManageEngine EventLog Analyzer »
Anonymous User
Founder at a comms service provider
We've dealt with technical support a few times now. They have been responsive, and there is good documentation that...
Read full review of ManageEngine Password Manager Pro »
Anonymous User
Technology Manager at a computer software company
The support is very good. They provide support 24 hours a day five days a week and are responsive to solving issues...
Read full review of ManageEngine AssetExplorer »
Jasim KP
Senior System & Security Engineer at a insurance company
Their customer support is very fast.
Read full review of ManageEngine ADSelfService Plus »
YassiaSavadogo
Network security architect at ARCEP
The ManageEngine technical support team is very available.
Read full review of ManageEngine OpManager »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.