Compare Fischer International vs Omada

Fischer International

Based on 1 review.

Omada

Based on 43 reviews.

Sample Customers

Fischer Identity Governance

Maryland Institute College of Art

Fischer Identity as a Service

Maryland Institute College of Art (MICA)

Omada Identity

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group

Popular Solutions

Fischer Identity Governance

0 reviews

Omada Identity

27 reviews

Top Industries

University

21%

Computer Software Company

12%

Construction Company

12%

Educational Organization

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Identity Management Specialist at a tech services company

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Review 1 of 1

Anonymous User
Identity and Access Architect at a renewables & environment company
We use Omada to manage all personal user accounts, including Active Directory accounts and Exchange mailboxes. We're...
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Review 1 of 1

Customer Service

Anonymous User
Identity Management Specialist at a tech services company
Customer Service: Better. Technical Support: We got excellent service.
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Review 1 of 1

Dietmar Wettach
Identity and Access Product Owner at Flughafen Zürich AG
We receive technical support from our partner in Switzerland.
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Thieu Ackermans
IT System Admin at Avans Hogeschool
The technical support is the best.
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João Toso
Identity Access Management Operations Specialist at MAHLE
Tech support from Omada is extremely responsive, providing quick assistance through their ticketing system and...
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Ilanguak Olsen
Owner at Iqo.dk
My team contacts Omada Identity technical support whenever there's an error or a hiccup. There's a ticketing system...
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Michael Rask Christensen
Principal Cybersecurity Consultant at NNIT
I have not interacted with them as a customer, but I have interacted with them as a partner. I used to work on a...
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Gjert Tronstad
Chief Information Security Officer at a manufacturing company
For us, their technical support has been fantastic. Also, Omada definitely provides us with a clear roadmap for...
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Harold Van Ham
Product owner Identity & Access management at Avans Hogeschool
So far, we have Mads as our customer success manager. He is a very good engineer. He is almost a part of our team, so...
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Espen Bago
Identity and Access Program Owner at NAV
My team had contacted Omada Identity's technical support for a few things, and I think they were generally satisfied.
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Anonymous User
Senior Developer at a tech services company
Their support is good. It is not the best. They could do better in terms of response time and knowledge.
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Anonymous User
Identity and Access Architect at a renewables & environment company
I rate Omada support 9 out of 10. I'm quite satisfied. We have always had a strong consultant that supports us. We...
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Anonymous User
IT Projects Specialist at Advantest Corp
We rate Omada support 7 out of 10
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Arun Kothanath
Chief Security Strategist at Clango
The Omada product documentation could use a good uplift. Some documentation is outdated as well as other...
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Nick Baring
Solution Architect IAM at a energy/utilities company
If you are contacting them for a major issue, the support is good. If it is a more simple question, it could take up...
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Anonymous User
Selvstænding IAM-arkitekt at a financial services firm
Above average.
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Anonymous User
IT Team manager at a financial services firm
Sometimes the support team doesn't provide clear instructions on how to solve our problems. This might be because we...
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Anonymous User
Service Manager - IT Tools and Solutions, IT Contract Management, Super User Network Manager at a mining and metals company
OK, with complex questions from us.
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Tomas S.
Product Owner at a financial services firm
I rate Omada 9 out of 10 for support. They respond quickly and provide good answers. They will look into it for us if...
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Anonymous User
Works at a financial services firm
The technical support team is constantly working to improve, but resolving complex issues can still be...
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Anonymous User
Project manager Identity & Access Management bij Fontys Hogescholen at a university
We had good support from the supplier for this product.
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Søren Tams
Senior Consultant at Københavns Kommune
Their technical support is good, but there is room for improvement. One problem that we have discussed with Omada...
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Anonymous User
SQL Server Consultant at a tech services company
I have had no problem with technical support. I have enrolled two similar people, with access to their partner...
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Anonymous User
Senior Systems Consultant at a retailer
On average, the technical support is good.
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Marc Plagge
IAM Product Owner at a transportation company
The technical support team has specific response times. Additionally, we have an Omada consultant present on our site...
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User:720332
IT Security Consultant at a computer software company
I rate our support a seven out of ten. We do not get support directly from Omada. Instead, we use a partner. They're...
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Anonymous User
Client platform engineer at a energy/utilities company
I rate Omada support 9 out of 10. We haven't had an SLA in place for long. They respond quickly when we submit...
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Thorsten Brüggemann
Head of IT Identity Team at a manufacturing company
The project environment is, of course, different from the live environment. It will be interesting to see how users...
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Angéla
Functional Administrator at Gemeente Utrecht
We have a consultant from Traxion. He helps us with everything related to Omada. If there is something wrong, we go...
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Anonymous User
IAM Consultant at a computer software company
I personally have not contacted their support because I don't support our Omada current clientele but our clients...
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Angéla
Functional Administrator at Gemeente Utrecht
Right now, I don't feel that I have any influence on the features that they are delivering to us. My supplier has...
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Nicole Voelker
Application Consulting & Management Administrator at a computer software company
We haven't submitted any support tickets to Omada so far because we have been solving our issues with consultants.
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Review 1 of 30

Technical Support

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