Five9 vs Mitel

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Five9
Based on 19 reviews.
Mitel
Based on 17 reviews.
Overview
Information Not Available
Mitel Networks is a high-tech company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications but after a change in ownership in 2001 now focuses almost entirely on Voice-over-IP products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwide. Michael Cowpland and Terry Matthews founded Mitel in 1972. Conventionally, its name is regarded as a combination of the founders' first names and their first product - MIke and TErry's Lawnmowers. Cowpland is quoted as stating that it stands for MIke and Terry's Electronics, whereas Matthews confirmed the lawnmower acronym during an interview on BBC Radio 4's "The Bottom Line" in May 2011.
Sample Customers
Five9
Agilysys, BISSELL, From You Flowers, SumUp, Kyndryl, PING, Alaska Airlines, Omaha Steaks International, NextRep, AdventHealth
Aastra Solidus eCare
Viking Line, Carlsberg Breweries
Mitel Contact Center Solutions
Centrinex, eNerds, Food for the Poor, Aerial Capital Group, The City of Charles Sturt, Subaru Canada, Canary Wharf, Niko Group, London Borough of Enfield, MedQuist, Iconstruye, Twente Region, Hand Picked Hotels, East Midlands Ambulance Service, HotelBeds
Popular Solutions
Top Industries
Computer Software Company
17%
Financial Services Firm
12%
Healthcare Company
7%
Manufacturing Company
7%
Comms Service Provider
21%
Government
10%
Computer Software Company
9%
Financial Services Firm
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 4
Customer Service
Review 1 of 19
Review 1 of 10
Technical Support
No Data Available
No Data Available
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