Compare Fortinet vs Ignite Technologies

Fortinet Based on 251 reviews.	Ignite Technologies Based on 10 reviews.
Top Comparisons
SenSage AP vs. Fortinet FortiSIEM (AccelOps) Compared 0% of the time.	Fortinet FortiSIEM (AccelOps) vs. SenSage AP Compared 3% of the time.
Overview
Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.	Information Not Available
Sample Customers
Fortinet FortiSIEM (AccelOps): FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.	SenSage AP: Goodwill Industries NYNJ, Telcos
Popular Solutions
Fortinet FortiGate 58 reviews Fortinet FortiOS 15 reviews Fortinet FortiWeb 13 reviews	Infobright DB 2 reviews
Top Industries
Software R&D Company 24% Comms Service Provider 14% Media Company 7% Cloud Provider 5%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Smadi Huthaifa
Network and Security Administrator at PETRA Engineering Industries Co.
What is our primary use case?
We're using FortiSIEM as the main metadata server for all the security and…
Read full review of Fortinet FortiSIEM (AccelOps) »
Directhost465
Director Of Hosting Services at a tech services company
What is our primary use case?
For me, personally within our company, I am using this for business administration, but…
Read full review of Fortinet FortiOS »
Anonymous User
System Engineer at a tech services company
What is our primary use case?
I primarily use this solution for the protection of our applications. We chose Fortinet…
Read full review of Fortinet FortiWeb »
Jason Wetzel
Manager-Information Services at a maritime company
What is our primary use case?
We're trying to get around some restrictions that some ISPs have put in place. For us,…
Read full review of Fortinet FortiDB »
Muhammad-Ali
IT Network Engineer at Rahat Computer Services
What is our primary use case?
Our primary use case of this solution is for security purposes.
What is most
…
Read full review of FortiDDoS »

Review 1 of 5

Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
What is our primary use case?
Big data columnar database with steady frequent writes and sporadic reads with high…
Read full review of Infobright DB »

Review 1 of 1

Customer Service

VeerSharma
Branch Manager at a tech services company
I hardly ever use their technical support, but when I do they are pretty good.
Read full review of Fortinet FortiGate »
Ahmed Konsowa
Senior Pre-Sales Engineer (Commercial Sector) at SEE "Systems Engineering of Egypt"
The technical support is very good.
Read full review of Fortinet FortiSandbox »
Fernando Neto
Network Analyst at a comms service provider
I found the technical support team to be careful and committed to delivering what we needed.
Read full review of Fortinet FortiGate »
Oliver Rodrigues
Senior Network Security Planning at Ooredoo Kuwait
Their technical support is good.
Read full review of Fortinet FortiWeb »
Brian Amenya
Systems Engineer at a tech services company
When I had a problem, I contacted their technical support and they were good. I love their support. Somebody was...
Read full review of Fortinet FortiMail »
Mahmoud Salaheldin
Security Unit Manager at EEMC
We face some challenges with Fortinet. Each time we use the technical support, we run into the same problem. We open...
Read full review of Fortinet FortiSandbox »
Wander Menezes
Technical Lead at Arcon Labs at a tech services company
It's equal to any technical support. You need to go to level one, level two, level three to reach their engineers. It...
Read full review of Fortinet FortiSIEM (AccelOps) »
Mohamed-Maher
Network Administrator at Mashreq Group
The technical team was very helpful. Our only issue was that, because we are in Egypt, Fortinet had to use their...
Read full review of Fortinet FortiMail »
YousefAltaj
Tech. Manager at global tec
Our experience with technical support has been very positive.
Read full review of Fortinet FortiGate »
RAMACHANDRAR
Director - Global Solutions & Customer Service at Bits and Byte IT Consulting
Technical support is quite good, There is something called the 8x5 and 24x7 technical support for the solutions. If...
Read full review of FortiAuthenticator »
FrancescoBaraldi
CEO at Blockness
Technical support is okay. There are some people that are quite experienced while others are less so. However, they...
Read full review of FortiAuthenticator »
FabiolaOliveros
Technology Consultant at a tech services company
Excellent.
Read full review of Fortinet FortiWeb »
Anonymous User
IT Manager
Technical support for this solution is good, but the people can take a long time to answer you. Sometimes, by the...
Read full review of Fortinet FortiSandbox »
Anonymous User
Platforms and Products Manager at a media company
We do not use the tech support. We have another source for tech support.
Read full review of FortiGate-VM »
Bob Modee
IT Support
I haven't used tech support.
Read full review of FortiClient »
Anonymous User
IP Senior Engineer at a comms service provider
Customer Service: 8/10. Technical Support: 9/10.
Read full review of Fortinet FortiGate »
Anonymous User
Senior Information Technology Officer at a financial services firm
The solution is good, so I've had no reason to contact Technical Support.
Read full review of FortiNAC »
Anonymous User
Consultor de Seguridad at Grupo CEPRA
The technical support with Fortinet has risen considerably. Now, they respond in three to four hours instead of two...
Read full review of Fortinet FortiAnalyzer »
Anonymous User
Information Technology
I have not requested tech support (all these years).
Read full review of FortiGate-VM »
Anonymous User
Information Security Officer at a aerospace/defense firm
We have used their technical support as well as their customer service. They've always got back to us in a timely...
Read full review of Fortinet FortiSIEM (AccelOps) »
Directhost465
Director Of Hosting Services at a tech services company
I think the technical support is not really very good. When we had some issues in the past and sent them to support,...
Read full review of Fortinet FortiOS »
Anonymous User
Senior Technical Consultant at a integrator
Very good.
Read full review of Fortinet FortiSIEM (AccelOps) »
NSA0898776
Network & Security Administrator at Diamond Bank Plc
I haven't had to contact their technical support yet.
Read full review of Fortinet FortiAnalyzer »
Mohammed NAJI
Head of Service at MPM
We are very satisfied with the customer service.
Read full review of Fortinet FortiAnalyzer »
Antonio Acevedo Boguer
User
We get good response from the tech guys at Fortinet. Our experience with them is absolutely positive.
Read full review of Fortinet Wireless »
Anonymous User
Senior Network Engineer at a K-12 educational company or school
The technical support is great. I have not had any issues with it. The support staff knows the product well and...
Read full review of Fortinet Wireless »
Anonymous User
Customer Support engineer at a healthcare company
Customer Service: 7/10. Technical Support: 8/10.
Read full review of Fortinet FortiGate »
Anonymous User
IT Security and Compliance Officer at a energy/utilities company
Customer Service: It's high. Technical Support: Medium to high, some of the problems is just in the maturity of the...
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
Senior Information Security Engineer
I rate technical support 8.5/10.
Read full review of Fortinet FortiWeb »
Anonymous User
Tech Writer
I have not engaged ADC support.
Read full review of FortiADC »

Review 1 of 30

Juan DavidChaves
Dynamic and creative, leading a business consultancy practice in analytics, business Intelligence, crm and strategy. at a tech services company
The technical support is excellent.
Read full review of Infobright DB »
Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
The level of technical support was probably about 2/10. While the field rep at Infobright was very enthusiastic,...
Read full review of Infobright DB »
Anonymous User
Responsabile Area Progetti BI & SYS at a tech services company
I used the Community Edition, so there was no support granted.
Read full review of Infobright DB »
Anonymous User
Big Data & Business Intelligence Expert
Dealing with Infobright Inc. - very good and friendly.
Read full review of Infobright DB »
Jonathan Levin
MySQL DBA at a financial services firm
Customer Service: Customer service was very good and very helpful. Technical Support: I would rate them highly.
Read full review of Infobright DB »
Anonymous User
SR Business Intelligence Developer at a tech services company
The technical support is good enough.
Read full review of Infobright DB »
Anonymous User
Computer Engineer at a financial services firm
I have no information about the technical support.
Read full review of Infobright DB »

Review 1 of 7

Technical Support

No Data Available

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Fortinet vs Ignite Technologies

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is most

What is our primary use case?