Freshworks vs Genesys

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 14 reviews.
Genesys
Latest Research
Sample Customers
Freshsales: Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Freshcaller: Untappd, Travix,The Dutch label Shop,Blyss, Loupen
Genesys Cloud: Vodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster
Interactive Intelligence: ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira
Popular Solutions
Top Industries
Computer Software Company
28%
Comms Service Provider
16%
Media Company
7%
Energy/Utilities Company
6%
Computer Software Company
34%
Comms Service Provider
19%
Media Company
8%
Insurance Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 2
No Data Available
Customer Service
Review 1 of 10
No Data Available
Technical Support
No Data Available
No Data Available
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