Freshworks vs IBM

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Freshworks
Based on 16 reviews.
IBM
Based on 1752 reviews.
Latest Research
Overview
Information Not Available
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
Sample Customers
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice: Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ: Freshly, SeatGeek, Avalara, Expedia
Freshteam: moneycorp, DSP, SAP, DAIMLER, ocado, Chargebee, ninjacart, TIGER ANALYTICS, NISSAN
IBM Spectrum Computing: London South Bank University, Transvalor, Infiniti Red Bull Racing, Genomic
IBM Service Delivery Manager: Whogohost Ltd., Infinity Computers and Communications Company, Outokumpu, Salesbox, Komsomolskaya Pravda, Seekr, CLOUD M, CenterPoint Energy, Apptimate AB, WeCloud AB, Earth Signal, DSB Consulting, Inventive, SKIData AG
IBM Multicloud Manager: American Airlines, UBank, Bitly, Eurobits, Active International, Bison, Contextor, Constance Hotels, Resorts & Golf, Creval, Deloitte, ExxonMobil, FaceMe, FacePhi, Fitzsoft, Fuga Technologies, Guardio, Honeywell, Japanese airline, Jenzabar, KONE
IBM Cloud App Management: American Airlines, UBank, Bitly, Eurobits, Active International, Bison, Contextor, Constance Hotels, Resorts & Golf, Creval, Deloitte, ExxonMobil, FaceMe, FacePhi, Fitzsoft, Fuga Technologies, Guardio, Honeywell, Japanese airline, Jenzabar, KONE
IBM Tivoli Asset Management for IT: Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy
IBM SmartCloud Control Desk: St Vincent's Health Australia, Kalibrate Pty. Ltd., Cognizant Technology
IBM Kenexa: Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
IBM Watson Customer Experience Analytics: IMM, Whogohost Ltd., Stonyfield, Grupo WTW, Big Scary Cranium, Brockenhurst College, SiteMinis, RCI Banque Espana
Popular Solutions
Top Industries
Computer Software Company
26%
Comms Service Provider
20%
Energy/Utilities Company
6%
Educational Organization
6%
Computer Software Company
30%
Comms Service Provider
17%
Financial Services Firm
11%
Insurance Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 12
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Technical Support
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