Freshworks vs SAP

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 12 reviews.
SAP
Based on 397 reviews.
Top Comparisons
Compared 1% of the time.
Compared 1% of the time.
Sample Customers
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshsales: Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Freshcaller: Untappd, Travix,The Dutch label Shop,Blyss, Loupen
SAP CRM: Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Hybris Sales Cloud: Royal Cup Coffee & Tea
SAP Business Communications Manager: Kaeser Kompressoren
SAP CRM Service: Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB)
SAP Digital for Customer Engagement [EOL]: Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
SAP Service Cloud: INICOM, Dulux
Qualtrics Customer Experience: Aetna, 1 800 Contacts, GE
Popular Solutions
Top Industries
Software R&D Company
26%
Comms Service Provider
13%
Media Company
10%
Retailer
9%
Software R&D Company
45%
Comms Service Provider
10%
Media Company
7%
Manufacturing Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 1
Review 1 of 5
Customer Service
Review 1 of 8
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.