Freshworks vs SAP

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 16 reviews.
SAP
Based on 545 reviews.
Latest Research
Sample Customers
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshsales: Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Freshcaller: Untappd, Travix,The Dutch label Shop,Blyss, Loupen
SAP CRM: Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Sales Cloud: Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG
SAP Business Communications Manager: Kaeser Kompressoren
SAP CRM Service: Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB)
SAP Service Cloud: INICOM, Dulux
Qualtrics Customer Experience: Aetna, 1 800 Contacts, GE
Popular Solutions
Top Industries
Computer Software Company
26%
Comms Service Provider
20%
Energy/Utilities Company
6%
Educational Organization
6%
Computer Software Company
34%
Comms Service Provider
18%
Energy/Utilities Company
6%
Manufacturing Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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