Freshworks vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 11 reviews.
Zendesk
Based on 51 reviews.
Sample Customers
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice: Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Zendesk: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Popular Solutions
Top Comparisons
Compared 11% of the time.
Compared 13% of the time.
Compared 29% of the time.
Top Industries
Financial Services Firm
18%
Retailer
11%
Software R&D Company
10%
Manufacturing Company
9%
Financial Services Firm
15%
Media Company
9%
Consumer Goods
8%
Comms Service Provider
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 2
Review 1 of 1
Customer Service
Review 1 of 7
Review 1 of 30
Technical Support
No Data Available
No Data Available
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