Freshworks vs Zendesk
Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
 Freshworks Based on 14 reviews. |  Zendesk Based on 54 reviews. |
| Top Comparisons | |
 Compared 6% of the time. Compared 6% of the time. Compared 3% of the time. |  Compared 3% of the time. Compared 17% of the time. |
| Sample Customers | |
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember Freshservice: Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport AnsweriQ: Freshly, SeatGeek, Avalara, Expedia Freshsales: Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa, Freshcaller: Untappd, Travix,The Dutch label Shop,Blyss, Loupen FreshChat: Feefo, Pearson, HONDA, CISCO, BOSS, AZIMO, goodreads, hp, TeamViewer, fabHOTELS | Zendesk Guide: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania Zendesk Support: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber Zendesk Sell: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber Zendesk Talk: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber Zendesk Chat: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber |
| Popular Solutions | |
2 reviews 1 reviews | 2 reviews 1 reviews |
| Top Industries | |
28% 16% 7% 7% | 33% 20% 6% 4% |
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:| Most Helpful Reviews | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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