Genesys vs SAP

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Genesys
SAP
Based on 472 reviews.
Top Comparisons
Compared 1% of the time.
Compared 1% of the time.
Sample Customers
Genesys PureConnect: Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Genesys Cloud: Vodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster
Interactive Intelligence: ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira
SAP CRM: Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Hybris Sales Cloud [EOL]: Royal Cup Coffee & Tea
SAP Business Communications Manager: Kaeser Kompressoren
Popular Solutions
Top Industries
Computer Software Company
35%
Comms Service Provider
19%
Media Company
8%
Insurance Company
7%
Computer Software Company
38%
Comms Service Provider
17%
Manufacturing Company
5%
Media Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Review 1 of 5
Customer Service
No Data Available
Review 1 of 30
Technical Support
No Data Available
No Data Available
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