Compare GFI vs Threat Stack

GFI

Based on 85 reviews.

Threat Stack

Based on 8 reviews.

Sample Customers

KerioControl

Triton Technical, McDonald's

Threat Stack Cloud Security Platform

StatusPage.io, Walkbase, Spanning, DNAnexus, Jobcase, Nextcapital, Smartling, Veracode, 6sense

Popular Solutions

KerioControl

9 reviews

GFI LanGuard

6 reviews

Exinda

0 reviews

Threat Stack Cloud Security Platform

0 reviews

Top Industries

Comms Service Provider

20%

Computer Software Company

17%

Government

Educational Organization

Computer Software Company

24%

Financial Services Firm

13%

Comms Service Provider

Real Estate/Law Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

David Bloomer
Senior Technician at Computers At Work
I use Kerio Connect for email applications.
Read full review of KerioConnect »
Eugene Hacker
Director of Network Services at a university

Read full review of Exinda »
Michael Livingston
IT Director at Thomas George Associates Ltd
We use it for sending outgoing faxes.
Read full review of GFI FaxMaker »
Andy Dibble
IT Manager at Flare Technologies
Our main customer base is superyachts, and they have the Kerio for traffic rules and bandwidth management of the...
Read full review of KerioControl »
Alex Kimondo
ICT Manager at MEDS
My company uses GFI to safeguard our endpoint devices and prevent users from putting unwanted devices on the network....
Read full review of GFI LanGuard »

Review 1 of 5

Skyler Cain
Software Development Manager at Rent Dynamics
Our primary use case for Threat Stack comes from the fact that we are a smaller company and we don't have dedicated...
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 1

Customer Service

Anuradha Buluwala
Head of Technical - Systems and Security at Connex Information Technologies
The support has been responsive in my experience.
Read full review of GFI LanGuard »
Mark Spiteri
IT Manager at JB Metropolitan Distributors
I've never contacted technical support because I just call the people that I contract to fix things and if they're...
Read full review of KerioControl »
Dedi-Husni
Cybersecurity Lead at PT. Alpha Citra Siber Indonesia
The technical support from KerioControl is very helpful. I would rate technical support a nine out of ten.
Read full review of KerioControl »
Saham Hendinejad
Chief Executive Officer at Quby
I've never contacted technical support in the past.
Read full review of KerioControl »
Timur Assembayev
Network Specialist at Wattum
I have not had the need to use the support from KerioControl because I have found all the answers to my questions...
Read full review of KerioControl »
Cristian Concha
Chief of Technical Department at Ingenieria e Informática Asociada Ltda.
The technical support is good.
Read full review of KerioControl »
Anonymous User
President at a tech services company
When GFI first took over, there were issues. There were issues contacting them. Even recently, there have been some...
Read full review of KerioControl »
Frank Raasveld
Owner at Fr@nkonnections
In every software, sometimes there are problems. One of the strong things about Kerio was the support knowledge and...
Read full review of KerioControl »
Andy Dibble
IT Manager at Flare Technologies
Technical support is pretty good. They're quick to respond. You get an answer straight away, although it might not be...
Read full review of KerioControl »
Greg Regester
ICT Consultant at D-R Consulting Pty Ltd
I found the technical support pretty good. They are very responsive and come back with an answer on things pretty...
Read full review of KerioControl »
Anonymous User
Head of Networks at a recruiting/HR firm
I would rate GFI's technical support a six out of 10. It's difficult to log a support ticket with them. You have to...
Read full review of Exinda »
Eugene Hacker
Director of Network Services at a university
I talked to them before about the issue of data not being available. They talked me through going in and just...
Read full review of Exinda »
Cristian Concha
Chief of Technical Department at Ingenieria e Informática Asociada Ltda.
In general, I have not used it, except in version 9.2.5. The response was very good.
Read full review of KerioControl »
Kombo Nyashanu
MD at Comsque
The support is fine. The response time can improve.
Read full review of KerioControl »
Anonymous User
Owner at a consultancy
The GFI technical support is average. The speed of response sometimes is not very fast. Sometimes they take a while...
Read full review of KerioControl »
Anonymous User
IT and Operations Manager at a financial services firm
Technical support is not the best. As an example, this past weekend I had an issue. It took me four days to get a...
Read full review of KerioControl »
Alex Kimondo
ICT Manager at MEDS
At the moment, there is no proper local support for Kerio Control here in Kenya. It is hard to get service or...
Read full review of KerioControl »
Justin Braegelman
IT Support at Rural Computer Consultants, Inc
The GFI technical support can be very time-consuming to get down to the root of the problem, but they are very...
Read full review of KerioControl »
Anonymous User
Senior Technical Support -Security at a manufacturing company
Customer Service: Top notchTechnical Support: Top notch
Read full review of Exinda »
Anonymous User
Senior Network Administrator at a tech vendor
We use the technical support. The support is good for GFI and its products.
Read full review of GFI FaxMaker »
Owenmpk
IT Support Professional at Valley IT Support, Inc
The technical support was very good originally but fell short when GFI took over. It is now getting better.
Read full review of KerioControl »
Michael Livingston
IT Director at Thomas George Associates Ltd
I don't recall ever having to use their technical support.
Read full review of GFI FaxMaker »
Anonymous User
CEO at a computer software company
GFI's technical support is improving but at the very beginning, it was very bad. There was no way to contact them....
Read full review of KerioControl »
Jaroslav Jašek
IT manager at ABITec s.r.o.
My experience with the solutions technical support is fine but they could be faster in responding.
Read full review of KerioControl »
JozefKacala
Sales engineer for EMEA region at OneClick
I have not used the support from GFI LanGuard.
Read full review of GFI LanGuard »
Anonymous User
Senior Systems Tech/Admin at a computer software company
The technical support is good as a reseller. We have direct connection with the technical support, we can send them...
Read full review of KerioControl »
Chuck Schurman
System Administrator at a construction company
I haven't used technical support.
Read full review of GFI FaxMaker »
Daniel Mahar
Associate Director at a university
GFI's technical support for this solution could be better. It's hard to find information about Exinda, directly. It...
Read full review of Exinda »
Arie De Kruijf
EMP Specialist at Global EPM BV
GFI's technical support is way too slow in terms of response times. Their knowledge is okay. They should know their...
Read full review of KerioControl »
Dominic Halajian
General Manager at a tech services company
We've never had to use their technical support.
Read full review of KerioControl »

Review 1 of 30

Anonymous User
Security Architect at a tech services company
I used the technical support on limited occasions. They were timely and quickly got me to resolution.
Read full review of Threat Stack Cloud Security Platform »
Kevin Johnson
Lead Security SRE at InVision
Tech support is fantastic. We're a very advanced shop. We're not patting ourselves on the back, it's just that we...
Read full review of Threat Stack Cloud Security Platform »
Cloudstronaut
IT Engineer at a consultancy
The technical support is really very good.
Read full review of Threat Stack Cloud Security Platform »
Skyler Cain
Software Development Manager at Rent Dynamics
It's hard for me to evaluate their technical support because I've only had one issue and it was just a question on...
Read full review of Threat Stack Cloud Security Platform »
Vincent Romney
Director of Information Security at Younique, LLC
Their technical support is very good. I have found them to be extremely responsive and accurate. They've been...
Read full review of Threat Stack Cloud Security Platform »
Anonymous User
Director of Security at Eventbrite
The technical support is excellent. We email them very frequently. I don't what they would call this level of...
Read full review of Threat Stack Cloud Security Platform »
Eric Cohen
Sr. Director Information and Security for PureCloud at Genesys Telecommunications Laboratories
We have used Threat Stack's technical support and they've been great. We contact Threat Stack and we hear back pretty...
Read full review of Threat Stack Cloud Security Platform »

Review 1 of 7

Technical Support

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