Compare HashiCorp vs Keeper Security, Inc.

HashiCorp

Based on 56 reviews.

Keeper Security, Inc.

Based on 32 reviews.

Latest Research

Buyer's Guide

HashiCorp Vault vs. Keeper

March 2024

Keeper vs. HashiCorp Vault

Updated: March 2024

Buyer's Guide

HashiCorp Vault vs. Keeper

March 2024

HashiCorp Vault vs. Keeper

Updated: March 2024

Sample Customers

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Keeper

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow

Popular Solutions

30 reviews

8 reviews

2 reviews

4 reviews

Top Industries

Financial Services Firm

18%

Computer Software Company

15%

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

19%

Comms Service Provider

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AKASHGUPTA3
Credit Analyst at Standard Chartered Bank
We use it for password management.
Read full review of HashiCorp Vault »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
Our company uses the solution to deploy resources and infrastructure in Azure Cloud via the Azure DevOps pipelines....
Read full review of HashiCorp Terraform »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 3

No Data Available

Customer Service

Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Anonymous User
Senior DevOps/Build Engineer at a tech services company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »

Review 1 of 28

Riccardo Zanussi
Chief Architect at Wefox
We do not have experience with customer service and support.
Read full review of Keeper »
Parwiz ElmJo
Engineer at Direct Technology
I rate Keeper nine out of 10 for support
Read full review of Keeper »
Anonymous User
Senior Fellow at a international affairs institute
Customer Service: Excellent Technical Support: Top notch
Read full review of Keeper »
Anonymous User
Project Director, consulting through Escient at World Vision Australia
I have no issues with technical support.
Read full review of Keeper »
Anonymous User
Senior Business Development Representative at a insurance company
Responsive.
Read full review of Keeper »
Anonymous User
Owner at a tech services company
I haven't had a need to contact customer support.
Read full review of Keeper »
David Levenson
Owner at creative computer consulting
I've used their tech support quite a bit because I am always coming across areas for enhancements and improvements....
Read full review of Keeper »
Anonymous User
Senior Technology Architect at Sprint
The technical support has no experience.
Read full review of Keeper »
Anonymous User
Parts and Logistics Manager at a manufacturing company
Customer Service: Customer service is fantastic. They are very responsive to my needs. You get a response within...
Read full review of Keeper »
Anonymous User
Director of Sales at a transportation company
They are very quick to respond, and they have fixed any issues that I have had.
Read full review of Keeper »
Anonymous User
CT Technologist at a healthcare company
Customer Service: I have never had to contact customer service. Technical Support: I have never had to contact...
Read full review of Keeper »
Anonymous User
Adminsitrative Team Support, North America Operations Team at a non-tech company
Customer Service: Customer service is great. I had an issue with membership and they cleared it up immediately....
Read full review of Keeper »
Anonymous User
Spiritual Director (Graduate Certificate) at a religious institution
Customer Service: I have not needed to use customer service. The product just works. Technical Support: I have had no...
Read full review of Keeper »
Gunnar Eskilsson
IT manager at Landskrona Energi AB
The technical support for this solution could be faster support and improved if they had a better understanding of my...
Read full review of Keeper »
Anonymous User
Works at a tech company
Customer Service: I have not experienced customer service yet. Technical Support: I have not experienced technical...
Read full review of Keeper »
Anonymous User
Video Network Engineer II at a tech services company
Customer Service: -The vast majority of the time excellent, but sometimes on weekends it could be better. I've been...
Read full review of Keeper »
Paula Byrd
IRS Registered e-File Provider / Tax Preparer & Consultant at Paula Byrd Tax Services
They are really quick and the understand the value if the data they are protecting
Read full review of Keeper »
Anonymous User
Insurance Agent at a insurance company
Customer Service: very good Technical Support: I came across this personally and tested it. It was tremendous for us....
Read full review of Keeper »
Bernard Komdeur
Helping Clients Succeed at It-visibility
The technical support is good. The people we dealt with were very responsive; however, they were also in the carousel...
Read full review of Keeper »
Anonymous User
--
Customer Service: I have never used the customer service. Technical Support: I have never used the technical support.
Read full review of Keeper »
Anonymous User
IAM Consultant at a engineering company
Customer Service: Customer service is 10/10. Technical Support: Technical support is 10/10.
Read full review of Keeper »
Anonymous User
Customer Service Representative at a tech services company
Customer Service: Have not had to use it. Technical Support: Have not had to use it.
Read full review of Keeper »
Anonymous User
Manager at a tech services company
The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind.
Read full review of Keeper »
Anonymous User
IT Consultant at a healthcare company
Customer Service: Excellent, had an issue early on with access permissions and they fixed it quick like champs....
Read full review of Keeper »
Anonymous User
Lead Software Developer / Team Leader at a tech services company
Customer Service: Very reliable and friendly. Technical Support: Did not have a chance to communicate with, solution...
Read full review of Keeper »

Review 1 of 25

Technical Support

No Data Available

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