Compare Hillstone Networks vs Skybox Security

Hillstone Networks

Based on 16 reviews.

Skybox Security

Based on 33 reviews.

Sample Customers

Skybox Security Suite

ADP, Blue Cross Blue Shield, BT, USAID, Delta Dental, EDF Energy, EMC, HSBC, Johnson & Johnson

Popular Solutions

Hillstone E-Series

5 reviews

Hillstone T-Series

1 reviews

Hillstone I-Series Server Breach Detection System

1 reviews

Skybox Security Suite

12 reviews

Top Industries

Comms Service Provider

24%

Computer Software Company

15%

Financial Services Firm

13%

Real Estate/Law Firm

Financial Services Firm

16%

Computer Software Company

16%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

DAVI TEIXEIRA
Physical Education Professional JR at Unimed
We are using Hillstone I-Series Server Breach Detection System to look for threats in our network, such as barriers...
Read full review of Hillstone I-Series Server Breach Detection System »
Boaz Oyamo
Technical Lead at Kristel

Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
We use the solution for virtual-environment firewall deployment.
Read full review of Hillstone CloudEdge »
TahirMahmood
IT Manager at a manufacturing company

Read full review of Hillstone T-Series »
Anonymous User
Senior Consultant at a tech services company
It protects the server and it also protects email. It's anti-spam.
Read full review of Hillstone S-Series Network Intrusion Prevention System »

Review 1 of 5

NenadMijatovic
Director of Sales at S4E Serbia
We're reselling it and also assisting with installations. It's become more popular in the last few years. Because...
Read full review of Skybox Security Suite »

Review 1 of 1

Customer Service

CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at a manufacturing company
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »

Review 1 of 12

Karthik-Krishnamoorthy
Principal Consultant at Wipro
I would give technical support an eight out of ten.
Read full review of Skybox Security Suite »
NenadMijatovic
Director of Sales at S4E Serbia
Support is satisfactory. We haven't had any problems with support during the last ten years.
Read full review of Skybox Security Suite »
Pawan-Kumar
Product Specialist at Rah Infotech Pvt Ltd
The main thing is that if the device is down, there's no impact on any organization. So if we require some help from...
Read full review of Skybox Security Suite »
erdemerdag
Cybersecurity Operations Engineer at a tech services company
Skybox's technical support is fine, but getting help takes some time because they request rules and models and pack...
Read full review of Skybox Security Suite »
Pawan-Kumar
Product Specialist at Rah Infotech Pvt Ltd
We have not had to contact technical support.
Read full review of Skybox Security Suite »
Igor Pinter
Cyber Security Engineer at BEOtech
We used the technical support from Skybox Security Suite two or three times. We had some problems with calling from...
Read full review of Skybox Security Suite »
Anonymous User
CEO at a tech services company
Technical support is good.
Read full review of Skybox Security Suite »
Umer Ahmed
Channel Manager at Digit Labs
Technical support is pretty good, but it could be better.
Read full review of Skybox Security Suite »
Anonymous User
Enterprise Architect - Information Security at a transportation company
Reaching out to the solution's technical support wasn't in my remit. I'm the enterprise architect, so I don't get...
Read full review of Skybox Security Suite »
DR Goyal
VP Technology at a outsourcing company
Their support is good. Support is not a challenge.
Read full review of Skybox Security Suite »
Sharath K
Principal Specialist - IT Services at a tech services company
The technical support is only telephoning. While I do have a local contact with whom speak, more often it's via the...
Read full review of Skybox Security Suite »
Anonymous User
Director, Security Architecture at a tech services company
I've only had to call in twice, and the first-line support was able to resolve the issue within around 10 minutes. It...
Read full review of Skybox Security Suite »
Anonymous User
Project Manager at a tech services company
We did not contact technical support. We attempted to have the necessary skills in-house, but it was insufficient....
Read full review of Skybox Security Suite »
Anonymous User
Senior Information Security Analyst at a energy/utilities company
The technical support is not good. I would rate them as a three out of 10.
Read full review of Skybox Security Suite »
Anonymous User
Networks Vice President at a tech services company
We are still in project mode, and we have direct contact.
Read full review of Skybox Security Suite »
Carlos Vilchis
Pre-sales Engineer
We haven't had to contact technical support yet.
Read full review of Skybox Security Suite »
Pranav Gupta
Asst. Manager Finance at a insurance company
We have not contacted technical support because we have not any issues. Our clients have not had any queries. If they...
Read full review of Skybox Security Suite »
Anonymous User
Information Security Consultant at a insurance company
On a scale of one to 10, I would rate Skybox technical support at about eight. It's not perfect, but good. They are...
Read full review of Skybox Security Suite »
Ashish Paliwal
Information Security Officer at Sony Corporation of America
We were never in touch with technical support. I can't speak to how helpful they were. We had a team that dealt with...
Read full review of Skybox Security Suite »
Anonymous User
Head of Cyber Security at a tech vendor
Training and technical support are provided at no extra charge.
Read full review of Skybox Security Suite »
Vishal Bindra
CEO at a tech services company
Technical support is not something which I would rate very high. Support is available but they need to ensure that...
Read full review of Skybox Security Suite »
Vladimir Jirasek
CEO at Foresight Cyber Ltd
We only use support when we have problems that we can't solve ourselves. For us, support is topnotch and I rate it a...
Read full review of Skybox Security Suite »
Anonymous User
Chief Information Security Officer at a financial services firm
Support is not the greatest. If you need help with a new product or service, they seem to take forever to be able to...
Read full review of Skybox Security Suite »
Anonymous User
Information Security Architect at a non-profit
Excellent. They're right on top of it. Very reactive.
Read full review of Skybox Security Suite »
Anonymous User
Marketing Expert at a comms service provider
The local support services are good. However, we encountered difficulties while using the multilingual feature for...
Read full review of Skybox Security Suite »
Lisa Niles
Director of Solutions Integration at a tech services company
Technical support is excellent.
Read full review of Skybox Security Suite »
Anonymous User
IT Security Specialist
It is sufficient.
Read full review of Skybox Security Suite »
Anonymous User
Vice President Cloud Security Architect at a energy/utilities company
The technical support is satisfactory. They have very clear communication and quickly provide solutions.
Read full review of Skybox Security Suite »
AbdulMohsin
Regional Sales Engineer at RedSeal, Inc.
When I am working on a deployment or on a PoC, and I see an issue with the software that is not related to the...
Read full review of Skybox Security Suite »
Mariya Telitsi
Leading Specialist at Eurasian Bank
I haven't had any experience with the product's technical support team since my company hasn't purchased support. We...
Read full review of Skybox Security Suite »

Review 1 of 30

Technical Support

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