Compare Hitachi vs Tintri | IT Central Station

Hitachi Based on 71 reviews.	Tintri Based on 52 reviews.
Overview
Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.	Information Not Available
Sample Customers
Hitachi Storage Command Portal: UHC (University HealthSystem Consortium) Hitachi Virtual Storage Platform F Series: Turkcell, Owens Corning, Region Nord, Net Credit Financial Group (NFC Group), Russian Railways Hitachi Universal Storage VM: Hanergy Global Solar PV Application Pte Ltd	Tintri VMstore: That’s why leading enterprises including Comcast, Chevron, NASA, Toyota, United Healthcare and 20% of the Fortune 100, trust Tintri with storage needs. Tintri SyncVM: That’s why leading enterprises including Comcast, Chevron, NASA, Toyota, United Healthcare and 20% of the Fortune 100, trust Tintri with storage needs.
Popular Solutions
Pentaho 4 reviews Pentaho Data Integration 3 reviews HDS Unified Compute Platform 1 reviews	Tintri VMstore 15 reviews Tintri Global Center 1 reviews
Top Comparisons
EMC VMAX vs. Hitachi Virtual Storage Platform F Series Compared 29% of the time. HPE 3PAR Flash Storage vs. Hitachi Universal Storage VM Compared 70% of the time. EMC VPLEX vs. Hitachi Storage Command Portal Compared 46% of the time.	Nimble Storage vs. Tintri VMstore Compared 24% of the time. SolarWinds Storage Resource Monitor vs. Tintri SyncVM Compared 51% of the time.
Top Industries
Financial Services Firm 24% Comms Service Provider 10% Software R&D Company 7% Government 7%	Healthcare Company 12% Financial Services Firm 11% University 9% Marketing Services Firm 8%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Francesco Principe
Consultant at a comms service provider
What is most valuable?: It's very simple compared to other products out there. • How has it helped my...
Read full review of Pentaho Data Integration »
Federico Blezio
Director at a tech consulting company
What is most valuable?: Here are the valuable features: Open source solution Fully integrated Customizable...
Read full review of Pentaho »
Dwane Johnson
Storage Architect at a government
How has it helped my organization?: This gave a big boost to the performance of the application because of the...
Read full review of Hitachi Virtual Storage Platform F Series »
Edmond Villamor
Presales Director at a tech services company
What is our primary use case?: We are a partner and systems integrator. We implement it for our clients. • How...
Read full review of HDS Unified Compute Platform »

Review 1 of 4

Anonymous User
System Administrator at a agriculture
What is most valuable?: The ease of administration is crazy good. The dashboard makes things so easy to understand...
Read full review of Tintri VMstore »
AnttiLipponen
System Specialist at a tech services company
What is our primary use case?: A single pane of glass to our Tintri infrastructure with some Tintri VMstores...
Read full review of Tintri Global Center »

Review 1 of 2

Customer Service

Ricardo Diaz
CTO at a tech services company
Customer Service: 5/10Technical Support: 10/10
Read full review of Pentaho Data Integration »
Ricardo Diaz
CTO at a tech services company
Customer Service: 5/10 Technical Support: 9/10
Read full review of Pentaho »
Dennis In 't Groen
Data Scientist at a tech services company
The open source strategy of Pentaho has resulted in a very active community which provided us all the support we...
Read full review of Pentaho »
Juan Vidal Gil
Project Manager - Business Intelligence at www.datademy.es
I work with the Community Edition, therefore I do not have support. There was an issue that I could not resolve with...
Read full review of Pentaho Data Integration »
Edgar Mejia Silva
Director Tecnologia
Really, I don't know about the support of Pentaho EE. As for the support of Pentaho CE, it is bad. Fortunately, I am...
Read full review of Pentaho »
Federico Blezio
Director at a tech consulting company
Technical support is good.
Read full review of Pentaho »
Saravanan Ramaraj
Solution Architect at MIMOS Berhad
Customer Service: 3 (out of 5 scale) Technical Support: 3 (out of 5 scale)
Read full review of Pentaho »
Dilmohan Aneja
Data Architect & ETL Lead at a financial services firm
It's about average. Most of the help we got was through Google searches and Wiki pages. One time we had an issue with...
Read full review of Pentaho Data Integration »
Tony Tolbert
Senior Consultant at a Consumer Goods
Pentaho has stellar support services with extremely intelligent Pentaho and Hitachi consultants all over the world....
Read full review of Pentaho »
Francesco Principe
Consultant at a comms service provider
The support is very fast, but there are also a lot of forums to address problems, so you can find the solution to...
Read full review of Pentaho Data Integration »
Anonymous User
Senior Analyst at a tech services company
Customer Service: A 3/5. The support is prompt and timely. But there have been some technical limitations sometimes....
Read full review of Pentaho »
Chandu Sekhar
Jaspersoft BI Consultant at a tech services company
Customer Service: I have not had to use the customer service. Technical Support: I have not had to use technical...
Read full review of Pentaho »
Anonymous User
Product Analyst at a recruiting/HR firm
I've never had to use it, but they do have a strong online community.
Read full review of Pentaho »
Anonymous User
IT Consultant at a software R&D company
For most of the time, I usually use Pentaho forums and the response from the Pentaho community is very good.
Read full review of Pentaho »
Anonymous User
Datawarehouse Administrator at a tech services company
It depends, as it takes usually a long time, and some answers are just a way to acquire time and the commitment seems...
Read full review of Pentaho Data Integration »
Anonymous User
SAN Systems Administrator at a retailer
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi Tiered Storage Manager »
Anonymous User
Engineer at a tech company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho »
Anonymous User
Senior Software Engineer - Alfresco, Liferay, Pentaho at a construction company
Being a community user, most of the time we depend on forums and the kind of response we got for tricky questions was...
Read full review of Pentaho »
Anonymous User
Storage Solutions Consultant at a insurance company
Customer Service: It's at a fair level but has bad documentation. Technical Support: It's fair.
Read full review of Hitachi NAS »
Anonymous User
Senior Software Engineer - BI at a tech services company
Customer Service: 9 out of 10. Technical Support: 7 out of 10.
Read full review of Pentaho »
Anonymous User
Sr BI Administrator at a healthcare company
The community site is pretty brilliant. Every technical component is handled on its own Wiki page. You can even look...
Read full review of Pentaho Data Integration »
Anonymous User
CIO at a health, wellness and fitness company
Customer Service: I use the CE without support. Technical Support: I use the CE without support.
Read full review of Pentaho »
Anonymous User
Database Analyst at a government
This is an open source application and gets the full support of the community.
Read full review of Pentaho »
draju
Storage Specialist at a financial services firm
Customer Service: GoodTechnical Support: Good
Read full review of Hitachi HiCommand Tiered Storage Manager »
Dwane Johnson
Storage Architect at a government
Excellent. The team is very knowledgeable about their products and how these work with other products.
Read full review of Hitachi Virtual Storage Platform F Series »
Anonymous User
Data Modeller and Pentaho Integration Analyst at a financial services firm
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho »
Anonymous User
Business Intelligence Supervisor at a manufacturing company
We use only the community edition, so we only consult the internet for help. There is a strong community of users all...
Read full review of Pentaho Data Integration »
Anonymous User
Business Intelligence Consultant at Sanmargar Team
Customer service isn’t needed. Every problem solution is on the internet. If not, you can post it to community forum...
Read full review of Pentaho Data Integration »
Anonymous User
Senior Storage Engineer at a financial services firm
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi HiCommand Tiered Storage Manager »
Anonymous User
Network Engineer at a tech consulting company
Customer Service: Perfect Technical Support: 4/5.
Read full review of Hitachi HiCommand Tiered Storage Manager »

Review 1 of 30

Raymond Handels
System Engineer Werkplekken at a university
Customer Service: Perfect. Normally they are aware of an issue earlier than we are. And even if they don't support...
Read full review of Tintri VMstore »
Raffaello Poltronieri
Cloud Solutions Architect at a comms service provider
Customer Service: Great. More than great. Reactive, no, proactive, via autosupport. Technical Support: As explained...
Read full review of Tintri VMstore »
Lars Hoidis
System Engineer Client & Server at a tech services company
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore »
Charles Ferland
Unix System Administrator at a insurance company
Customer Service: The support team is available 24/7. If your ticket is critical, you can pick up the phone and you...
Read full review of Tintri VMstore »
Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
Read full review of Tintri VMstore »
Rob Kawecki
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
Read full review of Tintri VMstore »
Raffaello Poltronieri
Cloud Solutions Architect at a comms service provider
Customer Service: It's far above average. Technical Support: We always spoke with a senior engineer.
Read full review of Tintri VMstore »
Scott Vintinner
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
Read full review of Tintri VMstore »
James Lethbridge
Network Engineer at a healthcare company
Customer Service: Customer service is excellent. Any time we needed questions answered or help, our service team was...
Read full review of Tintri VMstore »
Jason Butler
Senior Technical Consultant at a tech services company
Customer Service: 9/10. They have always been prompt at getting back to us, follow-up service has never been pushy by...
Read full review of Tintri VMstore »
Anonymous User
Enterprise Architech at UC Irvine
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
Read full review of Tintri VMstore »
AnttiLipponen
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center »
AnushSanthanam
Senior Consultant at a tech services company
The support we had during the PoC was good.
Read full review of Tintri VMstore »
Anonymous User
LAN Administrator at a university
Customer Service: A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution....
Read full review of Tintri VMstore »
Anonymous User
Head of IT at a tech services company
Customer Service: 10/10 Technical Support: 10/10
Read full review of Tintri VMstore »
Flo G
User at a marketing services firm
Customer Service: I rate the level of customer service as five stars; very fast and helpful. They also found a...
Read full review of Tintri VMstore »
Anonymous User
Senior Technologist
Customer Service: Excellent; the appliance does phone-home and auto-support uploads, so Tintri support knows when...
Read full review of Tintri VMstore »
Anonymous User
Senior Technical Analyst
Technical support has been excellent, Their engineers are excellent and easy to access.
Read full review of Tintri VMstore »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: In my experience, Tintri's customer service has been excellent. Technical Support: In my...
Read full review of Tintri VMstore »
Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
Read full review of Tintri VMstore »
Anonymous User
IT Systems Manager at a insurance company
Customer Service: Customer service is great to work with. Technical Support: Technical support has been excellent. We...
Read full review of Tintri VMstore »
Anonymous User
Enterprise Infrastructure Architect at a healthcare company
Customer Service: Customer support is excellent. They're very responsive. Technical Support: Technical support is...
Read full review of Tintri VMstore »
Mike Geller
Network Administrator at a healthcare company
Customer Service: Customer service is excellent. Whenever I call, I get somebody right on the line. Technical...
Read full review of Tintri VMstore »
Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
Read full review of Tintri VMstore »
Anonymous User
Technical Team Lead - Environments Team
Customer Service: The customer service is very good. We have active interactions with the technical support and...
Read full review of Tintri VMstore »
Anonymous User
IT Manager
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Tintri VMstore »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Tintri VMstore »
ServStorAdm8948
Server & Storage Administrator
Customer Service: The customer service is excellent. Technical Support: The only time we ever had an issue was when...
Read full review of Tintri VMstore »
Anonymous User
jonfwilliams@outlook.com
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Tintri VMstore »
Anonymous User
Director of Data Centers at a university
Customer Service: Amazing, only a couple of support call so far, and they were small things. Tintri was great with...
Read full review of Tintri VMstore »

Review 1 of 30

Technical Support

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