Compare Hitachi vs Tintri | IT Central Station

Hitachi Based on 80 reviews.	Tintri Based on 53 reviews.
Top Comparisons
Tintri VMstore vs. Hitachi Virtual Storage Platform F Series Compared 1% of the time. Tintri VMstore vs. Hitachi Universal Storage VM Compared 1% of the time.	Hitachi Virtual Storage Platform F Series vs. Tintri VMstore Compared 0% of the time.
Overview
Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.	Information Not Available
Sample Customers
Hitachi Storage Command Portal: UHC (University HealthSystem Consortium) Hitachi Virtual Storage Platform F Series: Turkcell, Owens Corning, Region Nord, Net Credit Financial Group (NFC Group), Russian Railways Hitachi Universal Storage VM: Hanergy Global Solar PV Application Pte Ltd	Tintri VMstore: That’s why leading enterprises including Comcast, Chevron, NASA, Toyota, United Healthcare and 20% of the Fortune 100, trust Tintri with storage needs. Tintri SyncVM: That’s why leading enterprises including Comcast, Chevron, NASA, Toyota, United Healthcare and 20% of the Fortune 100, trust Tintri with storage needs.
Popular Solutions
Hitachi Virtual Storage Platform F Series 5 reviews Hitachi Universal Storage VM 2 reviews Hitachi Virtual Storage Platform G Series 2 reviews	Tintri VMstore 8 reviews Tintri Global Center 1 reviews
Top Industries
Software R&D Company 31% Financial Services Firm 15% Comms Service Provider 9% Retailer 7%	Financial Services Firm 15% Pharma/Biotech Company 15% Real Estate/Law Firm 12% Marketing Services Firm 12%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Juan Vidal Gil
Project Manager - Business Intelligence at www.datademy.es
How has it helped my organization?
Developed ETL processes to load a data warehouse. Has improved our data integration…
Read full review of Pentaho Data Integration »
Dragoslav Milosevic
System Engineer at S&T Crna Gora d.o.o.
What is our primary use case?
Our primary use case in our company is as a reseller of the product. We don't have any…
Read full review of Hitachi Universal Storage VM »
Anonymous User
Storage & Virtualization Team Lead at a tech services company
What is our primary use case?
This machine was being used in the DMZ area of the company. It was isolated. The…
Read full review of Hitachi Virtual Storage Platform F Series »
Russell Peat
Solutions Consultant
What is our primary use case?
We use this solution primarily within our large IaaS platform for All-Purpose Storage,…
Read full review of Hitachi Virtual Storage Platform G Series »
Edmond Villamor
Presales Director at a tech services company
What is our primary use case?
We are a partner and systems integrator. We implement it for our clients.
How has it
…
Read full review of Hitachi Unified Compute Platform HC Series »

Review 1 of 5

AnttiLipponen
System Specialist at a tech services company
What is our primary use case?
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting…
Read full review of Tintri Global Center »
Anonymous User
jonfwilliams@outlook.com
What is most valuable?
The performance graphs, which allow us to see real-time IOPs. Latency at the virtual machine…
Read full review of Tintri VMstore »

Review 1 of 2

Customer Service

Dragoslav Milosevic
System Engineer at S&T Crna Gora d.o.o.
The technical support is very good and responds with expertise quickly.
Read full review of Hitachi Universal Storage VM »
Surya Thanuri
Senior Software Engineer at a tech services company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho »
Tony Tolbert
Senior Consultant at a Consumer Goods
Pentaho has stellar support services with extremely intelligent Pentaho and Hitachi consultants all over the world....
Read full review of Pentaho »
Anonymous User
Identity and Access Management Engineer at a financial services firm
Open community, you can find good responses at a high level for the free edition. I have not used the commercial...
Read full review of Pentaho »
Edmond Villamor
Presales Director at a tech services company
I would rate tech support at six out of 10. The HDS call center is not as good as Nutanix, EMC, Pure Storage, etc.
Read full review of Hitachi Unified Compute Platform HC Series »
Anonymous User
Data Scientist at a tech services company
The open source strategy of Pentaho has resulted in a very active community which provided us all the support we...
Read full review of Pentaho »
Anonymous User
Storage & Virtualization Team Lead at a tech services company
I used to work with their tech support. Every time I had the need for support, I got it directly from the Israeli...
Read full review of Hitachi Virtual Storage Platform F Series »
Anonymous User
Data Architect & ETL Lead at a financial services firm
It's about average. Most of the help we got was through Google searches and Wiki pages. One time we had an issue with...
Read full review of Pentaho Data Integration »
Anonymous User
Pentaho Specialist/Free Software Expert at a tech services company
Customer Service: My company has been served only be the Brazilian Pentaho's representative, which are knockout good...
Read full review of Pentaho »
Anonymous User
Founder and Business Intelligence Consultant at Know Solutions
I've never had to use technical support.
Read full review of Pentaho »
Anonymous User
CIO at a health, wellness and fitness company
Customer Service: I use the CE without support. Technical Support: I use the CE without support.
Read full review of Pentaho »
Anonymous User
Senior Software Engineer - Alfresco, Liferay, Pentaho at a construction company
Being a community user, most of the time we depend on forums and the kind of response we got for tricky questions was...
Read full review of Pentaho »
Chandu Sekhar
Jaspersoft BI Consultant at a tech services company
Customer Service: I have not had to use the customer service. Technical Support: I have not had to use technical...
Read full review of Pentaho »
Reza Behravesh
Senior Customer Service Engineer at DP IRAN
We don't have access to technical support in our region.
Read full review of Hitachi Virtual Storage Platform G Series »
Anonymous User
IT Consultant at a software R&D company
For most of the time, I usually use Pentaho forums and the response from the Pentaho community is very good.
Read full review of Pentaho »
Anonymous User
Storage Solutions Consultant at a insurance company
Customer Service: It's at a fair level but has bad documentation. Technical Support: It's fair.
Read full review of Hitachi NAS »
Anonymous User
Principle Consultant at a tech consulting company
Customer Service: Very Good Technical Support: Very Good
Read full review of Hitachi HiCommand Tiered Storage Manager »
Anonymous User
Pentaho Consultant at a comms service provider
Because we use the community edition, there is no support from the vendor. When I worked with the Enterprise edition...
Read full review of Pentaho Data Integration »
Anonymous User
Analyst at a tech services company
Customer Service: 5 out of 5. Technical Support: Not much required for technical support of this product; it’s easy...
Read full review of Hitachi Tiered Storage Manager »
Saravanan Ramaraj
Solution Architect at MIMOS Berhad
Customer Service: 3 (out of 5 scale) Technical Support: 3 (out of 5 scale)
Read full review of Pentaho »
MehdiRezayi
Storage Consultant at a tech services company
The technical support and the billing team are all winners. Dell is one brand that provides better technical support...
Read full review of Hitachi Virtual Storage Platform F Series »
Anonymous User
Senior Storage Engineer
Customer Service: Good. Technical Support: Average.
Read full review of Hitachi Tiered Storage Manager »
Anonymous User
Data Modeller and Pentaho Integration Analyst at a financial services firm
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho »
Anonymous User
Senior Storage Engineer at a financial services firm
Customer Service: 4 out of 5. Technical Support: 4 out of 5.
Read full review of Hitachi HiCommand Tiered Storage Manager »
Anonymous User
IT Manager at a transportation company
Customer Service: My company has a procedure to evaluate all of our suppliers and we have questions about promptness,...
Read full review of Pentaho »
Anonymous User
Engineer at a tech company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho »
Anonymous User
Reporting and Big Data Analyst (BI Development and Data Science) at a energy/utilities company
Pentaho has a good community support - forums.pentaho.com and there are a lot of other forums.
Read full review of Pentaho »
Anonymous User
Sr. Business Intelligence Engineer at a tech services company
We haven't used tech support, but the forums are an excellent source of help.
Read full review of Pentaho »
Anonymous User
Senior SAN Engineer at a financial services firm
Customer Service: 3 out of 5 (HDS Customer service). Technical Support: There was no need to engage the HDS Technical...
Read full review of Hitachi Tiered Storage Manager »
Anonymous User
Business Intelligence Consultant at Sanmargar Team
Customer service isn’t needed. Every problem solution is on the internet. If not, you can post it to community forum...
Read full review of Pentaho Data Integration »

Review 1 of 30

Jason Butler
Senior Technical Consultant at a tech services company
Customer Service: 9/10. They have always been prompt at getting back to us, follow-up service has never been pushy by...
Read full review of Tintri VMstore »
Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
Read full review of Tintri VMstore »
Raffaello Poltronieri
Cloud Solutions Architect at a comms service provider
Customer Service: Great. More than great. Reactive, no, proactive, via autosupport. Technical Support: As explained...
Read full review of Tintri VMstore »
Rob Kawecki
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
Read full review of Tintri VMstore »
Raffaello Poltronieri
Cloud Solutions Architect at a comms service provider
Customer Service: It's far above average. Technical Support: We always spoke with a senior engineer.
Read full review of Tintri VMstore »
Claudio Gallo
System Engineer at Swisslos Interkantonale Landeslotterie
Technical support is an area where we had several issues, and it was hard to get some support in a specific case we...
Read full review of Tintri VMstore »
Lars Hoidis
System Engineer Client & Server at a tech services company
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore »
Anonymous User
Enterprise Infrastructure Architect at a healthcare company
Customer Service: Customer support is excellent. They're very responsive. Technical Support: Technical support is...
Read full review of Tintri VMstore »
ServStorAdm8948
Server & Storage Administrator
Customer Service: The customer service is excellent. Technical Support: The only time we ever had an issue was when...
Read full review of Tintri VMstore »
Anonymous User
Senior Technologist
Customer Service: Excellent; the appliance does phone-home and auto-support uploads, so Tintri support knows when...
Read full review of Tintri VMstore »
Anonymous User
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
Read full review of Tintri VMstore »
Anonymous User
Unix System Administrator at a insurance company
Customer Service: The support team is available 24/7. If your ticket is critical, you can pick up the phone and you...
Read full review of Tintri VMstore »
Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
Read full review of Tintri VMstore »
Anonymous User
Director of Operations at STM IT Solutions
9/10. As mentioned previously, technical support was very quick to respond.
Read full review of Tintri VMstore »
Anonymous User
Director of Data Centers at a university
Customer Service: Amazing, only a couple of support call so far, and they were small things. Tintri was great with...
Read full review of Tintri VMstore »
Anonymous User
IT Systems Manager at a insurance company
Customer Service: Customer service is great to work with. Technical Support: Technical support has been excellent. We...
Read full review of Tintri VMstore »
Anonymous User
jonfwilliams@outlook.com
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Tintri VMstore »
Anonymous User
Network Administrator at a healthcare company
Customer Service: Customer service is excellent. Whenever I call, I get somebody right on the line. Technical...
Read full review of Tintri VMstore »
Anonymous User
LAN Administrator at a university
Customer Service: A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution....
Read full review of Tintri VMstore »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Tintri VMstore »
Anonymous User
IT Manager
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Tintri VMstore »
Anonymous User
System Administrator at a agriculture
Customer Service: When we had backup issues, their support was great and we had actual engineers call us back and...
Read full review of Tintri VMstore »
Anonymous User
Technical Team Lead - Environments Team
Customer Service: The customer service is very good. We have active interactions with the technical support and...
Read full review of Tintri VMstore »
Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
Read full review of Tintri VMstore »
Anonymous User
Systemkonsult
Tintri has excellent and devoted support personnel. 10/10
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Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
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Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
Read full review of Tintri VMstore »
Anonymous User
Head of IT at a tech services company
Customer Service: 10/10 Technical Support: 10/10
Read full review of Tintri VMstore »
AnttiLipponen
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center »
Anonymous User
Information Systems Manager
Customer Service: Excellent Technical Support: Excellent
Read full review of Tintri VMstore »

Review 1 of 30

Technical Support

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Hitachi vs Tintri

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

How has it

What is our primary use case?

What is most valuable?