Huawei vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Huawei
Based on 68 reviews.
ServiceNow
Based on 189 reviews.
Latest Research
Overview
Huawei Technologies Co. Ltd. is a Chinese multinational networking and telecommunications equipment and services company headquartered in Shenzhen, Guangdong. Huawei was founded in 1987 by Ren Zhengfei, a former engineer in the People's Liberation Army. At the time of its establishment Huawei was focused on manufacturing phone switches, but has since expanded its business to include building telecommunications networks; providing operational and consulting services and equipment to enterprises inside and outside of China; and manufacturing communications devices for the consumer market.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Huawei eSight: Marina Bay, CITIC Pacific Mining
Loom Systems: Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
ServiceNow IT Operations Management: servicenow, TransAlta, NATS, Symantec
ServiceNow Discovery: York, National Grid, DXC Technology, experian, BEACHBODY
Popular Solutions
Top Industries
Comms Service Provider
47%
Computer Software Company
17%
Financial Services Firm
5%
Government
4%
Computer Software Company
32%
Comms Service Provider
14%
Financial Services Firm
8%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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