IBM vs NICE

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
IBM
Based on 2930 reviews.
NICE
Based on 36 reviews.
Latest Research
Overview
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
Sample Customers
IBM Controller
California Franchise Tax Board, Royal Caribbean Cruises Ltd., Kelsey-Seybold Clinic, Mirle Automation Corp., Radware
IBM Planning Analytics
ManpowerGroup, Convergys, AIG, Orchard Brands, Citibank, InterGen, Northwestern University, EF Education First, Ironside, Bazan Group, CSOB Insurance, Macquarie Group, Charles Stanley, SATO, Government of Sint Maarten, BMW Financial Services
IBM Watson Customer Experience Analytics
IMM, Whogohost Ltd., Stonyfield, Grupo WTW, Big Scary Cranium, Brockenhurst College, SiteMinis, RCI Banque Espana
IBM Trusteer
Banco Satander
IBM Safer Payments
Borgun
IBM Robotic Process Automation (RPA)
The Hanover Insurance Group
Nice Actimize Fraud & Authentication Management
Associated Banc-Corp
NICE Merced
Financial Services
NICE Robotic Automation
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Popular Solutions
Top Industries
Financial Services Firm
17%
Educational Organization
16%
Computer Software Company
11%
Comms Service Provider
8%
Financial Services Firm
26%
Computer Software Company
13%
Comms Service Provider
8%
Healthcare Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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