IBM vs NICE

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
IBM
Based on 1284 reviews.
NICE
Based on 4 reviews.
Top Comparisons
Compared 9% of the time.
Compared 2% of the time.
Compared 13% of the time.
Compared 16% of the time.
Overview
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
Sample Customers
IBM Controller: California Franchise Tax Board, Royal Caribbean Cruises Ltd., Kelsey-Seybold Clinic, Mirle Automation Corp., Radware
IBM Safer Payments: Borgun
IBM Robotic Process Automation (RPA): The Hanover Insurance Group
NICE Actimize: Associated Banc-Corp
NICE Merced: Financial Services
NICE Robotic Automation: HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Popular Solutions
Top Industries
Software R&D Company
27%
Financial Services Firm
14%
Comms Service Provider
9%
Government
6%
Software R&D Company
39%
Financial Services Firm
19%
Retailer
11%
Comms Service Provider
11%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
Review 1 of 4
Technical Support
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