IBM vs Pega

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
IBM
Based on 1232 reviews.
Pega
Based on 7 reviews.
Overview
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
Sample Customers
IBM WebSphere BPMS: Schahin Group, Korean Credit Card Company, Versicherungskammer Bayern, Biogrid Australia
IBM BPM: Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
IBM MobileFirst: UniCredit Business Integrated Solutions, Gruppo Unipol, Raymond James Financial, Toshiba GCS, CST, ABK-Systeme GmbH, BNP Paribas
IBM Lotus Expeditor: Asian Paints
IBM Case Foundation: Suncorp Group Limited
IBM Business Automation Workflow: Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
IBM Operational Decision Management: Odyssey Transportation & Logistics Corporation, Swiss Customs, Athletes' Performance, L_elo, Versicherungskammer Bayern
IBM Robotic Process Automation: The Hanover Insurance Group
PegaRULES: New South Wales, OptumRx, TCDRS, orange, FBI
Pega BPM: The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Antenna AMP Sales: AIG Japan, Farmers Insurance, ING, OCBC Bank, Telecom Italia
Antenna AMP Services: Aegon, Alere, American Express, HSBC, JPMorgan, MGEN, Texas County and District Retirement System (TCDRS), Telerx, Telstra, Anthem, Carnival, Expedia, Lloyds Bank
Antenna Mobility Platform: AEGIS Insurance Services, AIG, Cisco, Heathrow, JABIL, QBE, Safelite AutoGlass, Telstra, Vodafone Germany, Xchanging
Pega Robotic Process Automation: eBay Enterprise, M&I Bank
Popular Solutions
Top Comparisons
Compared 17% of the time.
Compared 27% of the time.
Compared 18% of the time.
Compared 47% of the time.
Top Industries
Financial Services Firm
26%
Comms Service Provider
8%
Manufacturing Company
6%
Marketing Services Firm
6%
Financial Services Firm
28%
Manufacturing Company
9%
Comms Service Provider
9%
Insurance Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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