Compare Ignite Technologies vs Ramco

Ignite Technologies

Based on 10 reviews.

Ramco

Based on 12 reviews.

Sample Customers

NuView

Bank of America, Unilever, Westcon Group, Societe Generale

Ramco HCM

Lifestyle, Bata, Dabur

Popular Solutions

Infobright DB

0 reviews

Ramco HCM

6 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

14%

Comms Service Provider

11%

Real Estate/Law Firm

Computer Software Company

14%

Comms Service Provider

Government

Media Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
Big data columnar database with steady frequent writes and sporadic reads with high aggregation queries. Queries...
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Review 1 of 1

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I'm an implementer, not an end user. I gather equipment from the customer and configure the product end to end for...
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Review 1 of 1

Customer Service

Anonymous User
Big Data & Business Intelligence Expert
Dealing with Infobright Inc. - very good and friendly.
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Steve Dodge
Senior System Architect - Resiliency Engineering at a comms service provider
The level of technical support was probably about 2/10. While the field rep at Infobright was very enthusiastic,...
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Anonymous User
MySQL DBA at a financial services firm
Customer Service: Customer service was very good and very helpful. Technical Support: I would rate them highly.
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Anonymous User
Computer Engineer at a financial services firm
I have no information about the technical support.
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Anonymous User
SR Business Intelligence Developer at a tech services company
The technical support is good enough.
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Anonymous User
Responsabile Area Progetti BI & SYS at a tech services company
I used the Community Edition, so there was no support granted.
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Anonymous User
Dynamic and creative, leading a business consultancy practice in analytics, business Intelligence, crm and strategy. at a tech services company
The technical support is excellent.
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Review 1 of 7

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I rate Ramco support 10 out of 10. If you need help with anything on the backend or anything goes wrong, their...
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Sabith Muhammad
HCM Consultant at Western International
The technical support for this solution is okay. I would rate them a six out of ten.
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Anonymous User
Functional Consultant-IT Services at a tech services company
Ramco has improved technical support a lot. Having said that, they have a technical team in Chennai who receive the...
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Anonymous User
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company
Technical support is 6.5 out of 10.
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Anonymous User
Digital HR at a consumer goods company
The technical support is handled by a second party and we don't have an in house IT set up. Support was cumbersome...
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Sajan Nair
IT Director at a manufacturing company
There is a portal which mostly runs on Jira. We create a ticket and there is an agreed timeline and we have an...
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Anonymous User
Business Analyst at a tech services company
Technical support is good, but there's room for improvement. You have to rely heavily on the support team during the...
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Anonymous User
Head - HR Transformation (APAC) at a recruiting/HR firm
As part of the due diligence, I had to speak with the technical team multiple times during the initial implementation...
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Anonymous User
Senior Business Analyst at a energy/utilities company
Support is improving, but a lot needs to be done.
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Niraj Sah
HCM Business Analyst at a tech services company
They are definitely supportive. They have some timelines based on the category of the issue like bugs, enhancements....
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Review 1 of 10

Technical Support

No Data Available

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