Compare Imperva vs Radware | IT Central Station

Imperva Based on 26 reviews.	Radware Based on 5 reviews.
Overview
Imperva is a provider of cyber and data security products. Imperva is headquartered in Redwood Shores, California. Imperva has received a total of $53.7M in venture capital funding, including over $20M in its Series D round in April 2008. Imperva's investors include Accel Partners, Greylock Partners, Meritech Capital Partners, USVP and Venrock. Imperva's belief is that an organization's most important asset today is datacustomer, financial and intellectual property, each of which need to be protected from insiders and hackers. To protect data, Imperva claims to have built a data security suite to protect both structured and unstructured data:	Radware, is a provider of integrated application delivery / load balancing and application & network security solutions for virtual and cloud data centers. Radware's U.S. headquarters is in Mahwah, New Jersey and its international headquarters is in Tel Aviv, Israel. Radware has over 10,000 enterprise and carrier customers worldwide. Radware is a member of the Rad Group of companies and its shares are traded on NASDAQ.
Sample Customers
Imperva SecureSphere Web Application Firewall: BlueCross BlueShield, eHarmony, EMF Broadcasting, GE Healthcare, Metro Bank, The Motley Fool, Siemens	Radware AppWall: Accuview.com, Ace, ADP, BuyPass, Computershare, DTCC, Firehost, Garanti, HP, Konami, Mohawk, SeatPG, Telenet
Popular Solutions
Imperva SecureSphere Database Security 10 reviews Imperva SecureSphere Web Application Firewall 4 reviews	Radware Alteon 3 reviews Radware DefensePro 2 reviews
Top Comparisons
F5 BIG-IP vs. Imperva SecureSphere Web Application Firewall Compared 49% of the time.	F5 BIG-IP vs. Radware AppWall Compared 29% of the time.
Top Industries
Financial Services Firm 42% Comms Service Provider 7% Media Company 6% Insurance Company 6%	Comms Service Provider 31% Marketing Services Firm 13% Transportation Company 12% Writing And Editing Position 8%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Omar Sánchez (Mr.Tech)
Information Security Advisor, CISO & CIO, Docutek Services at Docutek Services
What is our primary use case?: Our primary use case is to protect our cloud production environment. • How has it...
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AppSuppAnalyst790
L3 Application Support Analyst at a financial services firm
What is most valuable?: I believe the most valuable feature is the GUI. It is still very much oversized for the job...
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Review 1 of 2

Ritesh Tiwari
Sr system engineer at a tech services company
What is our primary use case?: A Radware Alteon load balancer is a hardware device that acts as a reverse proxy and...
Read full review of Radware Alteon »
Anonymous User
SolArch2098 at a tech services company
What is our primary use case?: It is used for DDoS protection. • How has it helped my organization?: One...
Read full review of Radware DefensePro »

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Customer Service

Neagu Adrian
Network And Security System Administrator at a international affairs institute
The level of technical support is bad.
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Anonymous User
Cyber and Information Security Officer at a energy/utilities company
10 out of 10 for local support, seven out of 10 for Imperva Professional Services.
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Sudarshan Narasimhan
Senior Database Administrator at a media company
While configuring custom strings for data classification, we did engage Imperva Support and they were very helpful in...
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Mikael Takeo
Security Manager
Customer Service: It's good, but it's a big company, so you need to know the paths to get the most out of it....
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Omar Sánchez (Mr.Tech)
Information Security Advisor, CISO & CIO, Docutek Services at Docutek Services
We use a partner here in Puerto Rico for Imperva. We have a guy in our shop every day, full-time.
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Giacomo Rosapepe
Senior IT Security Consultant at a tech consulting company
On a scale from 1-10 (1=worst, 10=best) I would say technical support is 9. Support is always guaranteed and every...
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Darren Chaker
Operator at Halliburton
Customer Service: Very good customer service was responsive to needs to get Imperva SecureSphere operational....
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Arūnas Vaitekūnas
Solution Architect at a financial services firm
The technical support is OK. But they have big potential to do things better.
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Çağla Öğrünç
ERS Consultant at a consultancy
The vendor’s local partners, NGN Company and Bulent Daldal, were very supportive whenever my company needed their help.
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Anonymous User
Senior Security Analyst at a tech services company
I’ve never had to contact them.
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AppSuppAnalyst790
L3 Application Support Analyst at a financial services firm
The support team responds promptly but sometimes it seems that, in more complex cases, they just try to stall for...
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Anonymous User
Information Security Compliance Manager at a financial services firm
Customer Service: It's moderate. Technical Support: It's moderate.
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Anonymous User
Senior System Engineer at a financial services firm
Customer service is excellent, 5/5.
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Anonymous User
Operations Consultant at a financial services firm
Customer Service: We had a service provider in-between Imperva and our organisation. It did not make things easy....
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Anonymous User
Officer- Informations Systems Security Audit at a government
Customer Service: Customer service has always been available. Technical Support: Technical support is rated highly.
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Anonymous User
Senior Security Analyst at a tech services company
Customer Service: I didn't use the customer service, but all the teams in Imperva have a deep knowledge about the...
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Anonymous User
IT Security Consultant at a tech company
Support is good. The Imperva engineers have excellent technical knowedge.
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Anonymous User
Database Administrator II at a pharma/biotech company
Customer Service: 8/10. Technical Support: I haven’t had an issue in the year I have used the product.
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Anonymous User
Security Engineer at a tech company
There are delays in responses from technical support, but you do get a response per SLA.
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Anonymous User
Network Security Engineer at a tech services company
Customer Service: I would say that they are pretty available. Technical Support: They are reliable and ready to solve...
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Anonymous User
Senior Analyst at a consultancy
The technical support is good in terms of knowledge. However, the replies are not so frequent and hence can be...
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Robert Djabarov
Sr. Consultant at a tech services company
Technical support is probably the biggest drawback. No contact with technical support ever results in an immediate...
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Anonymous User
Assistant lead - Security Operations at a comms service provider
I didn’t interact much with tech support. But from what I’ve heard, it’s on par with industry standards.
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Anonymous User
Sr. IT Governance and Security Specialist and Technical Auditor at a government
Initially there were issues due to differing time zones, but later on we managed by using the regional vendors....
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Anonymous User
Regional Sales Engineer at a tech company
Technical support was very professional and elastic.
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Review 1 of 25

Paul Oakley
Business Solutions Representative at a tech services company
Technical support is excellent. I have a support technician who I can call 24/7.
Read full review of Radware DefensePro »
Anonymous User
SolArch2098 at a tech services company
Their tech support is really fantastic. That is what I experienced.
Read full review of Radware DefensePro »

Review 1 of 2

Technical Support

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